# Plex server just disappeared

**URL:** <https://forums.plex.tv/t/plex-server-just-disappeared/573879>\
**Category:** General Discussions\
**Created:** [April 13, 2020, 10:59pm UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879 "2020-04-13T22:59:05Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![SlimJim702](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@SlimJim702](https://forums.plex.tv/u/SlimJim702)\
**Post date:** [April 13, 2020, 10:59pm UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/1 "2020-04-13T22:59:05Z")

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Hey everyone.

I am running windows 10 pro. So last night I was watching my plex media server and then went to bed. Next morning I try to get on and everything is gone

It doesnt show my server at all none of the files. I did check to make sure my hard drive still had everything and it’s all there. Has this happen. To anyone where it doesnt even show your server? I have read other people saying it will not connect but my is GONE… please advise

Thanks

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [April 13, 2020, 11:04pm UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/2 "2020-04-13T23:04:47Z")

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Looks like someone using your account deleted your server. Either they signed out from the settings page or they deleted the server from the authorized devices list. Either way, just reclaim your server and you should be fine.

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**Author:** ![SlimJim702](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@SlimJim702](https://forums.plex.tv/u/SlimJim702)\
**Post date:** [April 13, 2020, 11:22pm UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/3 "2020-04-13T23:22:13Z")

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It’s not giving me that option

 ![Screenshot_20200413-162118_Chrome](https://global.discourse-cdn.com/plex/original/3X/e/5/e5e7a4a1ded73e5c9f6fd7cc53f95c397f4dccd6.jpeg) ![Screenshot_20200413-162124_Chrome](https://global.discourse-cdn.com/plex/original/3X/c/8/c8361969083d03f788014e2ea3e2edc427cd3099.jpeg) ![Screenshot_20200413-162142_Chrome](https://global.discourse-cdn.com/plex/original/3X/0/6/06d8f302743f341c6516ec376103902e2c9ebf37.jpeg)

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [April 14, 2020, 2:05am UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/4 "2020-04-14T02:05:32Z")

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You can’t claim a server using the hosted Plex Web. You need to use the local Plex Web running on the PMS computer. Either from the computer itself using 127.0.0.1 or localhost. Or from another computer on the network using your PMS computer’s IP address.

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**Author:** ![SlimJim702](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@SlimJim702](https://forums.plex.tv/u/SlimJim702)\
**Post date:** [April 14, 2020, 2:16am UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/5 "2020-04-14T02:16:02Z")

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I’m on my computer where my server is and I even uninstalled it and nothing same thing what you see and what I see on my computer

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [April 14, 2020, 4:35am UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/6 "2020-04-14T04:35:48Z")

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Right, but you are accessing Plex Web using app.plex.tv. You need to use the local Plex Web with one of the URL’s I mentioned above.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 13, 2020, 4:35am UTC](https://forums.plex.tv/t/plex-server-just-disappeared/573879/7 "2020-07-13T04:35:52Z")

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