# Plex server keeps crashing

**URL:** <https://forums.plex.tv/t/plex-server-keeps-crashing/686889>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [February 5, 2021, 1:09am UTC](https://forums.plex.tv/t/plex-server-keeps-crashing/686889 "2021-02-05T01:09:37Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [March 9, 2021, 2:37pm UTC](https://forums.plex.tv/t/plex-server-keeps-crashing/686889/16 "2021-03-09T14:37:28Z")

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> [@chrisj76](#):
>
> I’m having that same issue its been on going for a few months now that it keeps randomly crashing for no reason even if nothing is playing. Version 1.21.4.4079  
> I’ve upgrade ram and changed to a ssd and still the same issue has anyone found what is causing thi

The crashes seem to follow testing out the intel hardware transcoding driver. Have you updated the intel driver before the crashes started ? We had these types of crashes before and at the time I produced a matrix of different versions - but of course that list is now out of date but it shows that these crashes occur with some versions of the intel driver

See this old matrix here [Hardware transcoding (QuickSync) causing server crash - #75 by sa2000](https://forums.plex.tv/t/hardware-transcoding-quicksync-causing-server-crash/481220/75)

The driver that was being tested at the time of the crash was “Intel® Quick Sync Video H.264 Encoder”

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