# Plex server lost

**URL:** <https://forums.plex.tv/t/plex-server-lost/908450>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 9, 2025, 7:46pm UTC](https://forums.plex.tv/t/plex-server-lost/908450 "2025-03-09T19:46:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lior450](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@lior450](https://forums.plex.tv/u/lior450)\
**Post date:** [March 9, 2025, 7:46pm UTC](https://forums.plex.tv/t/plex-server-lost/908450/1 "2025-03-09T19:46:31Z")

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Server Version#:1.41.4.9463  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

After a while of using the Plex server, my computer suddenly lost communication and I tried to delete the server and all its data. I tried reinstalling the server, including deleting the registry. Now the server is not registered in my devices. After installing from scratch, it no longer has all the values it needs and it loads without the parser. I have a backup of the previous values, but that doesn’t help.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [March 10, 2025, 1:14am UTC](https://forums.plex.tv/t/plex-server-lost/908450/2 "2025-03-10T01:14:27Z")

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I would start with a fresh install from the plex website.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 10, 2025, 10:10am UTC](https://forums.plex.tv/t/plex-server-lost/908450/3 "2025-03-10T10:10:47Z")

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Newly installed servers need to be “claimed” by a plex.tv user account, before you can use them.

> [@New Claiming Requirement for Windows](https://forums.plex.tv/t/new-claiming-requirement-for-windows/839096/1):
>
> Back in Plex Media Server 1.29.2, we introduced some new behavior for macOS. This behavior is now being brought to Plex Media Server for Windows starting with version 1.32.2. Servers will now, by default, need to be claimed (i.e. signed-in to a Plex account). Coinciding with this new requirement, we’re also making some changes to the process for claiming a server. Due to this, the old method of claiming a server will no longer work (simply opening the local, bundled Plex Web client will no lon…

If you are in Portugal, or somewhere else where your ISP is trying to block/“manage” video streaming, you might need to set the “DNS server” setting of your router to either 1.1.1.1 or 8.8.8.8

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 8, 2025, 10:10am UTC](https://forums.plex.tv/t/plex-server-lost/908450/4 "2025-06-08T10:10:51Z")

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