# Plex Server MAC Randomly Crashing

**URL:** <https://forums.plex.tv/t/plex-server-mac-randomly-crashing/843192>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [June 2, 2023, 3:42pm UTC](https://forums.plex.tv/t/plex-server-mac-randomly-crashing/843192 "2023-06-02T15:42:41Z")\
**Posts on this page:** 1\
**Showing post:** 12

<div class="post-metadata">

**Author:** ![beornlake](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beornlake/32/4036_2.png) [@beornlake](https://forums.plex.tv/u/beornlake)\
**Post date:** [June 22, 2023, 11:36pm UTC](https://forums.plex.tv/t/plex-server-mac-randomly-crashing/843192/12 "2023-06-22T23:36:51Z")

</div>

Yep, came here to say the same and see if others were having the same problem. I’m on an Intel mini, but like others here, it looks like a segfault in the Plex Transcoder process. Oddly, I have a launchctl watchdog to keep an eye on Plex Media Server, but these crashes aren’t being seen as a “crash” by launchctl, so my server isn’t being kickstarted the way it should be.

**Plex Media Server.log** :

```txt
Jun 22, 2023 01:09:44.347 [0x70000a44e000] WARN - [Req#1461a6/Transcode] Got a transcode session ping without a valid session ID.
Jun 22, 2023 01:09:44.889 [0x700009b18000] WARN - [Req#147773] SLOW QUERY: It took 440.000000 ms to retrieve 30 items.
Jun 22, 2023 01:10:02.080 [0x70000a0b9000] WARN - [Req#14792b/Transcode/9908f0d2-17e8-48b9-9ae7-167e8685e88f-76] Transcode runner appears to have died.
Jun 22, 2023 01:10:02.442 [0x70000a44e000] WARN - [Req#1479a2/Transcode/9908f0d2-17e8-48b9-9ae7-167e8685e88f-76] Transcode runner appears to have died.
Jun 22, 2023 01:10:07.538 [0x70000a0b9000] WARN - [Req#1479ab/Transcode/9908f0d2-17e8-48b9-9ae7-167e8685e88f-76] Transcode runner appears to have died.
Jun 22, 2023 01:13:18.465 [0x70000a0b9000] WARN - [Req#148d10/Transcode/9908f0d2-17e8-48b9-9ae7-167e8685e88f-76] Transcode runner appears to have died.
Jun 22, 2023 01:13:55.928 [0x700009ead000] ERROR - [TranscodeOutputStream] Session appears to have died from under us
Jun 22, 2023 01:13:55.942 [0x700009fb3000] WARN - [Req#149448/Transcode] Got a request to stop a transcode session without a valid session GUID.
Jun 22, 2023 01:13:56.755 [0x70000a44e000] WARN - Range could not be satisfied 308605 - 0 (total size=-1)
Jun 22, 2023 01:27:05.006 [0x70000ab78000] WARN - [Req#1506dc/Transcode] Got a request to stop a transcode session without a valid session GUID.
Jun 22, 2023 01:37:01.557 [0x70000a866000] INFO - It's been 7499 seconds, so we're starting scheduled library update for section 29 (Anime)

```

…and then a few seconds later, this appears in **Console \> Crash Reports \> Plex Transcoder** :

```txt
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Plex Transcoder [60630]
Path: /Applications/Plex Media Server.app/Contents/MacOS/Plex Transcoder
Identifier: Plex Transcoder
Version: ???
Code Type: X86-64 (Native)
Parent Process: Exited process [57522]
User ID: 501

Date/Time: 2023-06-22 01:39:41.5385 -0500
OS Version: macOS 13.4 (22F66)
Report Version: 12
Bridge OS Version: 7.5 (20P5058)
Anonymous UUID: [REDACTED]

Time Awake Since Boot: 1700000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000028
Exception Codes: 0x0000000000000001, 0x0000000000000028

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [60630]

VM Region Info: 0x28 is not in any region. Bytes before following region: 140737488281560
      REGION TYPE START - END [VSIZE] PRT/MAX SHRMOD REGION DETAIL
      UNUSED SPACE AT START
--->  
      shared memory 7ffffffee000-7ffffffef000 [4K] r-x/r-x SM=SHM  

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libavformat.59.dylib 0x10c985e41 0x10c79b000 + 2010689

...

```

---

_[View the full topic](https://forums.plex.tv/t/plex-server-mac-randomly-crashing/843192)._
