# Plex Server Missing Movies

**URL:** <https://forums.plex.tv/t/plex-server-missing-movies/773789>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 30, 2022, 7:28pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789 "2022-01-30T19:28:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![i-x](https://avatars.discourse-cdn.com/v4/letter/i/41988e/32.png) [@i-x](https://forums.plex.tv/u/i-x)\
**Post date:** [January 30, 2022, 7:28pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/1 "2022-01-30T19:28:52Z")

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Server Version#: 1.25.4.5468  
Player Version#: Android, Mac and Windows Browser

I am running same version of Plex Media server for windows. One is running Windows Server 2016 and other one is running windows 10 and both are connected to same hard drive but the problem is one server (windows server) have all movies listed but other server with windows 10 is missing 30+ movies even i have tried re-scan library several times. I have tried adding library again. I have tried re-intalling the OS but still got same results. This happened to the 4 Library folders located on same drive. Windows Server has all files listed in library but the plex server running on windows 10 is missing over 30 movies in each library.

Please help me if someone can as i have tried everything possible rather then install windows server on my other cmputer also which i do not want to.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 30, 2022, 7:46pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/2 "2022-01-30T19:46:51Z")

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There’s a number of options why your movies might not be showing, e.g.

- If you have configured your library to hide movies which are in a collection you’ll only see 1 item for the collection instead of 1 item for each movie (e.g. 1 “Harry Potter” collection instead of 8 “Harry Potter” movies).  
**How to check:** Plex will only display collections in your library if it’s sorted `By Title` → sort your library by anything but `By Title` and you should see the full list of movies

- Plex could have mismatched some of your movies – this can happen if your naming / folder organization is off. If Plex has mismatched some of your movies as another movie already in your library, it’ll treat that movie as a different version.  
**How to check:** Filter your library for `Duplicates` to see all items with multiple versions; you can use the `Split Apart` action from their context menu and subsequently `Fix Match` for the one that had been mismatched

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**Author:** ![i-x](https://avatars.discourse-cdn.com/v4/letter/i/41988e/32.png) [@i-x](https://forums.plex.tv/u/i-x)\
**Post date:** [January 30, 2022, 7:57pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/3 "2022-01-30T19:57:08Z")

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![yBk0CLA](https://global.discourse-cdn.com/plex/original/4X/8/3/f/83fc2bf397f970ff02c603aa938c2d6d42294053.jpeg)  
Here is a screenshot of folder and library number of files.

server with windws server 2016 is missing 80 movies and windows 10 plex server is missing 130 titles and remember both server are accessing data from same drive.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 30, 2022, 9:03pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/4 "2022-01-30T21:03:40Z")

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Plex isn’t listing the number of files.  
The number you see on top of your library is the number of **items**. This will be impacted if you apply a filter – or if you have grouped your movies in collections, Plex is grouping them as different versions of the same file.

What’s the number if you sort your library `By Year`?  
How many items will Plex show you if you apply the `Duplicate` filter (from the dropdown behind the `All` label at the top of your library listing)?

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**Author:** ![i-x](https://avatars.discourse-cdn.com/v4/letter/i/41988e/32.png) [@i-x](https://forums.plex.tv/u/i-x)\
**Post date:** [January 30, 2022, 9:53pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/5 "2022-01-30T21:53:10Z")

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![2022-01-31 02_48_29-Window](https://global.discourse-cdn.com/plex/original/4X/0/c/9/0c9842292d67c63e3940d477da0348eb97aa0510.jpeg)  
 ![2022-01-31 02_49_41-Window](https://global.discourse-cdn.com/plex/original/4X/9/5/0/9503407e0b4b8f642fd39686cd42fcb56dbffeb4.jpeg)  
 ![2022-01-31 02_50_50-Window](https://global.discourse-cdn.com/plex/original/4X/e/9/d/e9d1911a55d2c045d86fad43b694ac09533d262e.png)

Above are the screenshots you have asked for.

 ![2022-01-31 02_54_37-Window](https://global.discourse-cdn.com/plex/original/4X/1/e/6/1e607667b1166921a275fbe3a7a2d04ab9db4224.jpeg)  
In this screenshot when i change my filter from movies to folders it says 1778

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 30, 2022, 10:41pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/6 "2022-01-30T22:41:01Z")

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Well… I’m glad you already figured out 22 of those (1711 → 1733).

File naming can be a … pain… and yours aren’t necessarily spot-on. If your new server is using a different agent, this could cause some of the files to be recognized as sequential parts of the same movie (e.g. if their names contain `- pt1`, `- pt2` or the likes). This way Plex will “stack” the files (1 movie spread across multiple files) and they won’t show as duplicates.

# 

You can use some 3rd party tools to check where Plex placed your files. There’s e.g. WebTools-NG/ExportTools-NG which can give you a list of all the items in your library and their associated files.

> [@WebTools-NG](https://forums.plex.tv/t/webtools-ng/598539):
>
> [[GitHub issues]](https://github.com/WebTools-NG/WebTools-NG/issues) [[Release]](https://github.com/WebTools-NG/WebTools-NG/releases/latest) [[Download latest release]](https://github.com/WebTools-NG/WebTools-NG/releases/latest) [[Download total]](https://github.com/WebTools-NG/WebTools-NG/releases) [master] [Maintenance] [[CodeQL]](https://github.com/WebTools-NG/WebTools-NG/actions?query=workflow%3ACodeQL) [[Build/release]](https://github.com/WebTools-NG/WebTools-NG/actions/workflows/release.yml)BETA TESTERS WANTED ! If you would like to help us shaping the next version of WebTools, as well as translate it into your native language, then we need your help. Please read here: About: WebTools-NG is a collection of utilities to help with the management of your Plex Media Server. This app is an Electron/Vue based application, that runs directly on your w…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 30, 2022, 10:41pm UTC](https://forums.plex.tv/t/plex-server-missing-movies/773789/7 "2022-04-30T22:41:47Z")

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