# Plex server missing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [September 22, 2021, 4:16pm UTC](https://forums.plex.tv/t/plex-server-missing/745222 "2021-09-22T16:16:38Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![tss\_plex1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@tss\_plex1\_gmail\_com](https://forums.plex.tv/u/tss_plex1_gmail_com)\ **Post date:** [September 22, 2021, 4:16pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/1 "2021-09-22T16:16:38Z")
Hello, For fiew months plex worked well. I can log on my server but nothing is there. My plex server is missing.no my movies or my photos .In settings there no my libary or some info about my server at all. i log in my admin account and my home screen is emty. Same goes to my user accounts. no files on homescreen. home screen is emty. In banner ther is YOUR MEDIA if i click there then i get home scren emty and big text add your media to plex. I have media server but now gone -how? Why ? how i get it back? Synology RS1619xs+ DSM 6.2.4-25556 Plex 1.24.2.4973-6000 ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 22, 2021, 4:29pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/2 "2021-09-22T16:29:37Z")
Did you already try to perform this procedure? > **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)** > > In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and... ---
**Author:** ![tss\_plex1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@tss\_plex1\_gmail\_com](https://forums.plex.tv/u/tss_plex1_gmail_com)\ **Post date:** [September 27, 2021, 12:57pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/3 "2021-09-27T12:57:27Z")
I trid this- no help. My server is still missing ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 27, 2021, 1:16pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/4 "2021-09-27T13:16:22Z")
How are you accessing your server? Have you tried connecting through its local IP address? – e.g. [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) if you’re on the same machine; http://[PMS IP address]:32400/web otherwise ---
**Author:** ![tss\_plex1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@tss\_plex1\_gmail\_com](https://forums.plex.tv/u/tss_plex1_gmail_com)\ **Post date:** [September 28, 2021, 11:44am UTC](https://forums.plex.tv/t/plex-server-missing/745222/6 "2021-09-28T11:44:57Z")
i access my server on same maschine http://[PMS IP address]:32400/web ---
**Author:** ![arthurvasey](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@arthurvasey](https://forums.plex.tv/u/arthurvasey)\ **Post date:** [September 28, 2021, 12:21pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/7 "2021-09-28T12:21:39Z")
I’m having similar symptoms on my Western Digital EX2 Ultra! ---
**Author:** ![arthurvasey](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@arthurvasey](https://forums.plex.tv/u/arthurvasey)\ **Post date:** [September 30, 2021, 8:45pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/9 "2021-09-30T20:45:56Z")
I know - I’m thinking it might be inherent in all NAS systems! ---
**Author:** ![tss\_plex1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@tss\_plex1\_gmail\_com](https://forums.plex.tv/u/tss_plex1_gmail_com)\ **Post date:** [October 1, 2021, 11:10am UTC](https://forums.plex.tv/t/plex-server-missing/745222/10 "2021-10-01T11:10:44Z")
but how i can fix this or what i must do next? i still alone with this problem ---
**Author:** ![tss\_plex1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@tss\_plex1\_gmail\_com](https://forums.plex.tv/u/tss_plex1_gmail_com)\ **Post date:** [October 14, 2021, 12:38pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/12 "2021-10-14T12:38:23Z")
OK id don like you ask but now when preferences are reneme. Then i log in whit my admin with PIN and get -\>Not authorized You do not have access to this server ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 19, 2022, 1:39pm UTC](https://forums.plex.tv/t/plex-server-missing/745222/16 "2022-01-19T13:39:15Z")
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