# Plex Server No Longer Working

**URL:** <https://forums.plex.tv/t/plex-server-no-longer-working/940522>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 11, 2026, 11:12am UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522 "2026-07-11T11:12:18Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![TonyS152](https://avatars.discourse-cdn.com/v4/letter/t/b9e5f3/32.png) [@TonyS152](https://forums.plex.tv/u/TonyS152)\
**Post date:** [July 11, 2026, 11:12am UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/1 "2026-07-11T11:12:19Z")

</div>

My plex server suddenly stopped working. I have changed nothing but it seems that since 7/1 when the new lifetime subscription price went active, everything went haywire. I can’t access my libraries on the machine where I’m actually running plex and the app on my Android phone shows as “offline mode” even though I have full connectivity. Reboot of the windows machine (the plex server) does nothing and clearing the cache of the app has done nothing.

This is beyond frustrating. Has anyone else faced this and have you found a resolution?

 ![image](https://global.discourse-cdn.com/plex/original/4X/c/4/b/c4b776ffeaba00c00f464f928c82665c13ce86c1.jpeg)

Log below

```auto
[
  {
    "type": "info",
    "host": "app.plex.tv",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36",
    "browser": {
      "platformVersion": "10",
      "id": "chrome",
      "name": "Chrome",
      "version": "149.0",
      "webkit": true,
      "platform": "Windows",
      "platformID": "windows",
      "platformModifierKey": "ctrl"
    },
    "version": "4.160.0",
    "primaryServerUrl": "https://<REMOVED>.9ad9a9ba7bdd48b79a83bb0c606d02c7.plex.direct:32400/",
    "primaryServerAuthToken": true,
    "username": "<REMOVED>",
    "cloudUrl": [
      {
        "scheme": "https",
        "address": "clients.plex.tv",
        "uri": "https://clients.plex.tv",
        "testState": "connected",
        "isBundled": false,
        "isFallback": false,
        "relay": false,
        "isUntested": false,
        "isPending": false,
        "isConnected": true,
        "isUnauthorized": false,
        "isUnavailable": false,
        "isFailed": false,
        "isAborted": false,
        "isLoopback": false,
        "isPrivate": false,
        "isHttps": true,
        "isSecure": true,
        "isPlexDirect": false,
        "currentTest": null,
        "sources": [
          {
            "id": "internal"
          }
        ]
      }
    ]
  }
]

```

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [July 11, 2026, 12:09pm UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/2 "2026-07-11T12:09:10Z")

</div>

Any chance you recently changed your password and opted to sign out all connected devices?

---

<div class="post-metadata">

**Author:** ![TonyS152](https://avatars.discourse-cdn.com/v4/letter/t/b9e5f3/32.png) [@TonyS152](https://forums.plex.tv/u/TonyS152)\
**Post date:** [July 11, 2026, 12:47pm UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/3 "2026-07-11T12:47:56Z")

</div>

Nope, no password change and no force logout.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 11, 2026, 1:19pm UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/4 "2026-07-11T13:19:11Z")

</div>

[Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) are more useful than client logs.

---

<div class="post-metadata">

**Author:** ![TonyS152](https://avatars.discourse-cdn.com/v4/letter/t/b9e5f3/32.png) [@TonyS152](https://forums.plex.tv/u/TonyS152)\
**Post date:** [July 11, 2026, 8:44pm UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/5 "2026-07-11T20:44:41Z")

</div>

And magically it’s back. I literally did nothing except post here and email the subscription team and voila, working. 🤷‍♂️

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<div class="post-metadata">

**Author:** ![cjcox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cjcox/32/8140_2.png) [@cjcox](https://forums.plex.tv/u/cjcox)\
**Post date:** [July 15, 2026, 4:48pm UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/6 "2026-07-15T16:48:48Z")

</div>

It’s quite possible “they” (a Plex admin) reset your cert. Sadly, I think mine is in possibly the same bad state (as many others). I can get it to work for “a bit”, then it stops. (talking [app.plex.tv](http://app.plex.tv)). I mostly use it locally, apps seems ok for me right now, this is only doing web via [plex.tv](http://plex.tv), which I hardly use. But right now, I say it’s broken for a lot of us. And this seems to be only fixable by a Plex admin.

---

<div class="post-metadata">

**Author:** ![gkcozzens](https://avatars.discourse-cdn.com/v4/letter/g/6f9a4e/32.png) [@gkcozzens](https://forums.plex.tv/u/gkcozzens)\
**Post date:** [July 15, 2026, 5:05pm UTC](https://forums.plex.tv/t/plex-server-no-longer-working/940522/7 "2026-07-15T17:05:09Z")

</div>

Yeah, I’m unable to access any of my libraries remotely at teh moment. Never had this issue until a family member pointed it out