# PLEX Server not adding new content

**URL:** <https://forums.plex.tv/t/plex-server-not-adding-new-content/682484>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 25, 2021, 1:15pm UTC](https://forums.plex.tv/t/plex-server-not-adding-new-content/682484 "2021-01-25T13:15:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jeremy\_haugerent\_com](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeremy\_haugerent\_com](https://forums.plex.tv/u/jeremy_haugerent_com)\
**Post date:** [January 25, 2021, 1:15pm UTC](https://forums.plex.tv/t/plex-server-not-adding-new-content/682484/1 "2021-01-25T13:15:32Z")

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Server Version#: 4.50.1  
Player Version#:

I have been converting some of my DVDs to H265 files so that I can put my discs into storage. It seems that my server has stopped adding new content when it scans my movies or TV shows folders. I can see the file names in some of the logs. How do I go about getting help with this?

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**Author:** ![jeremy\_haugerent\_com](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeremy\_haugerent\_com](https://forums.plex.tv/u/jeremy_haugerent_com)\
**Post date:** [January 25, 2021, 1:19pm UTC](https://forums.plex.tv/t/plex-server-not-adding-new-content/682484/2 "2021-01-25T13:19:25Z")

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[Plex Media Scanner Deep Analysis.1.log](https://forums.plex.tv/uploads/short-url/lpzP1K9lX78AYmGRNibu6SrBERK.log) (8.9 KB) [Plex Media Scanner Deep Analysis.1.log](https://forums.plex.tv/uploads/short-url/lpzP1K9lX78AYmGRNibu6SrBERK.log) (8.9 KB)

Here is one of the logs.

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [January 26, 2021, 12:34am UTC](https://forums.plex.tv/t/plex-server-not-adding-new-content/682484/3 "2021-01-26T00:34:51Z")

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Those are the wrong logs. You’ll need to provide the scanner log when you first scanned the files. If you don’t have those anymore, you’ll need to [Plex Dance](https://forums.plex.tv/t/plex-incorrectly-identifying-tv-episodes/100265/4#Comment_908454) the files in question and grab the logs then.

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**Author:** ![jeremy\_haugerent\_com](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeremy\_haugerent\_com](https://forums.plex.tv/u/jeremy_haugerent_com)\
**Post date:** [January 28, 2021, 1:05pm UTC](https://forums.plex.tv/t/plex-server-not-adding-new-content/682484/4 "2021-01-28T13:05:59Z")

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Plex Dance seems to have fixed it. Might want to put instructions for that up somewhere with a note about having moved the “Clean Bundles” to Settings -\> Troubleshooting.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 28, 2021, 1:06pm UTC](https://forums.plex.tv/t/plex-server-not-adding-new-content/682484/5 "2021-04-28T13:06:12Z")

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Closed on April 28, 2021, 1:06pm UTC

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