# Plex server not adding videos

**URL:** https://forums.plex.tv/t/plex-server-not-adding-videos/721787
**Category:** Metadata & Adding Files
**Tags:** server-windows
**Created:** [June 10, 2021, 8:07pm UTC](https://forums.plex.tv/t/plex-server-not-adding-videos/721787 "2021-06-10T20:07:54Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rickkramer](https://avatars.discourse-cdn.com/v4/letter/r/65b543/32.png) [@rickkramer](https://forums.plex.tv/u/rickkramer)
#### Post date: [June 10, 2021, 8:07pm UTC](https://forums.plex.tv/t/plex-server-not-adding-videos/721787/1 "2021-06-10T20:07:54Z")

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Server Version#:1.23.2.4656  
Player Version#:

I have numerous movies and TV seasons that have been added to plex server, but, do not show in the listings. I have deleted the files, scanned library and a week later added back (sometime from a different drive) and they still do not show up. In some cases, I see the image show, then disappears.

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### Author: ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [June 10, 2021, 8:21pm UTC](https://forums.plex.tv/t/plex-server-not-adding-videos/721787/2 "2021-06-10T20:21:54Z")

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Make sure you follow Plex [naming & organization requirements](https://support.plex.tv/articles/categories/your-media/). Plex is especially picky with TV shows.

In Plex Web, filter the view to search for duplicates (view the desired library, click on “All” and choose “Duplicates.”). Make sure Plex has not inadvertently matched the new media to an existing movie/show. Filtering for Unmatched may provide useful information as well.

Perform the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) when moving/re-naming/deleting/etc media. This clears out any incorrect information from the Plex database.

Check for database corruption.

> [@New files not adding to Plex](https://forums.plex.tv/t/new-files-not-adding-to-plex/709623/2):
>
> This sometimes happens if the Plex database is corrupted. Pull the log files from your Plex Media Server. [Settings](https://app.plex.tv/desktop/#!/settings/web/general) → Troubleshooting → Download Logs. FYI, your server should be set for debug, not verbose, logging. See [Settings](https://app.plex.tv/desktop/#!/settings/web/general) → Server\_Name → Settings → General. Select Show Advanced. Check the box next to Enable Plex Media Server debug logging. Uncheck the box next to Enable Plex Media Server verbose logging. Unzip the file and open the Plex Media Server.log file with a text editor/reade…

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 8, 2021, 8:22pm UTC](https://forums.plex.tv/t/plex-server-not-adding-videos/721787/3 "2021-09-08T20:22:49Z")

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