# Plex Server not seeing Server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [February 20, 2023, 8:37am UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656 "2023-02-20T08:37:11Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![PaulNZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/paulnz/32/299369_2.png) [@PaulNZ](https://forums.plex.tv/u/PaulNZ)\ **Post date:** [February 20, 2023, 8:37am UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656/1 "2023-02-20T08:37:11Z")
Server Version#:1.31.1.6716 Player Version#: New windows install Installed Server then double click on it, shows me web page click on add my media says install media. ![image](https://global.discourse-cdn.com/plex/original/4X/2/2/2/2224d4d28a0cff4128899662beaf31f8193db852.jpeg) Only the Server is installed done this many times before what has changed? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 20, 2023, 9:52am UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656/2 "2023-02-20T09:52:24Z")
See [You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1) ---
**Author:** ![PaulNZ](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/paulnz/32/299369_2.png) [@PaulNZ](https://forums.plex.tv/u/PaulNZ)\ **Post date:** [February 22, 2023, 6:20am UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656/3 "2023-02-22T06:20:20Z")
Thank option two worked managed to show the server settings then I was able to claim it. ---
**Author:** ![vcp28](https://avatars.discourse-cdn.com/v4/letter/v/ec9cab/32.png) [@vcp28](https://forums.plex.tv/u/vcp28)\ **Post date:** [February 23, 2023, 9:51pm UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656/4 "2023-02-23T21:51:30Z")
New user here, and I have the same problem with a freshly installed Linux server: just like in the image above my own server’s web interface always asks me to install Plex Media Server… I have already tried the suggested remedies: - signed out from Plex account in my browser, both in the web app and in the local web interface - stopped Plex Media Server - uninstalled Plex Media Server and purged all data (verified) - reinstalled - started Media Server - accessed local web interface, logged in with my account - under Your Media I see … “Get Plex Media Server” > [@Can't claim server](https://forums.plex.tv/t/cant-claim-server/814312): > > Having the same issue. Have tried to do the steps here: [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) but without any sucess I can see that the server does not have any of the defaults value on com.plexapp.plexmediaserver regarding PlexOnline values. I can see that It’s unclaimed. But I cannot for the life of me to get it to access the server settings, either logging in locally on an anonymous window or other. something’s off… [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) No matter what I do, I always get the “Get Plex Media Server” page… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 24, 2023, 9:51pm UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656/5 "2023-05-24T21:51:42Z")
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