# Plex Server not seeing Server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [February 20, 2023, 8:37am UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656 "2023-02-20T08:37:11Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![vcp28](https://avatars.discourse-cdn.com/v4/letter/v/ec9cab/32.png) [@vcp28](https://forums.plex.tv/u/vcp28)\ **Post date:** [February 23, 2023, 9:51pm UTC](https://forums.plex.tv/t/plex-server-not-seeing-server/831656/4 "2023-02-23T21:51:30Z")
New user here, and I have the same problem with a freshly installed Linux server: just like in the image above my own server’s web interface always asks me to install Plex Media Server… I have already tried the suggested remedies: - signed out from Plex account in my browser, both in the web app and in the local web interface - stopped Plex Media Server - uninstalled Plex Media Server and purged all data (verified) - reinstalled - started Media Server - accessed local web interface, logged in with my account - under Your Media I see … “Get Plex Media Server” > [@Can't claim server](https://forums.plex.tv/t/cant-claim-server/814312): > > Having the same issue. Have tried to do the steps here: [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) but without any sucess I can see that the server does not have any of the defaults value on com.plexapp.plexmediaserver regarding PlexOnline values. I can see that It’s unclaimed. But I cannot for the life of me to get it to access the server settings, either logging in locally on an anonymous window or other. something’s off… [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) No matter what I do, I always get the “Get Plex Media Server” page… --- _[View the full topic](https://forums.plex.tv/t/plex-server-not-seeing-server/831656)._