# Plex server not working properly

**URL:** <https://forums.plex.tv/t/plex-server-not-working-properly/817223>\
**Category:** Plex Media Server\
**Tags:** server-docker, server-synology\
**Created:** [November 4, 2022, 8:39am UTC](https://forums.plex.tv/t/plex-server-not-working-properly/817223 "2022-11-04T08:39:51Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Winniewangyh](https://avatars.discourse-cdn.com/v4/letter/w/53a042/32.png) [@Winniewangyh](https://forums.plex.tv/u/Winniewangyh)\
**Post date:** [November 4, 2022, 8:39am UTC](https://forums.plex.tv/t/plex-server-not-working-properly/817223/1 "2022-11-04T08:39:51Z")

</div>

Server Version#:1.29.2.6364-6d72b0cf6  
Player Version#:4.87.2  
  
After I restarted the docker of the plexserver yesterday, I found that I could not access the plexserver normally, and I could not see my server in the page after visiting [https://ip](https://ip) address:32400

This is the log of my plexserver docker，I’ve tried redeploying docker but the problem persists，please help me

**2022-11-04 08:30:44 stdout   
2022-11-04 08:30:43 stdout   
2022-11-04 08:30:43 stdout   
2022-11-04 08:30:43 stdout   
2022-11-04 08:30:43 stdout   
2022-11-04 08:30:43 stdout   
2022-11-04 08:30:42 stdout   
2022-11-04 08:27:14 stdout Jobs: Exec of ./CrashUploader failed. (2)  
2022-11-04 08:27:11 stdout [services.d] done.  
2022-11-04 08:27:11 stdout Starting Plex Media Server.  
2022-11-04 08:27:11 stdout [services.d] starting services  
2022-11-04 08:27:11 stdout [cont-init.d] done.  
2022-11-04 08:27:11 stdout [cont-init.d] 50-plex-update: exited 0.  
2022-11-04 08:27:10 stdout [cont-init.d] 50-plex-update: executing…  
2022-11-04 08:27:10 stdout [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.  
2022-11-04 08:27:10 stdout [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing…  
2022-11-04 08:27:10 stdout [cont-init.d] 40-plex-first-run: exited 0.  
2022-11-04 08:27:10 stdout [cont-init.d] 40-plex-first-run: executing…  
2022-11-04 08:27:10 stdout [cont-init.d] executing container initialization scripts…  
2022-11-04 08:27:10 stdout [fix-attrs.d] done.  
2022-11-04 08:27:10 stdout [fix-attrs.d] applying ownership & permissions fixes…  
2022-11-04 08:27:10 stdout [s6-init] ensuring user provided files have correct perms…exited 0.  
2022-11-04 08:27:10 stdout [s6-init] making user provided files available at /var/run/s6/etc…exited 0.  
2022-11-04 08:19:57 stdout [s6-finish] sending all processes the KILL signal and exiting.  
2022-11-04 08:19:54 stdout [s6-finish] sending all processes the TERM signal.  
2022-11-04 08:19:54 stdout s6-svwait: fatal: timed out  
2022-11-04 08:19:51 stdout kill: usage: kill [-s sigspec | -n signum | -sigspec] pid | jobspec … or kill -l [sigspec]  
2022-11-04 08:19:51 stdout Stopping Plex Media Server.  
2022-11-04 08:19:51 stdout [s6-finish] waiting for services.  
2022-11-04 08:19:51 stdout [cont-finish.d] done.  
2022-11-04 08:19:51 stdout [cont-finish.d] executing container finish scripts…  
2022-11-04 08:14:57 stdout Jobs: Exec of ./CrashUploader failed. (2)  
2022-11-04 08:14:54 stdout [services.d] done.  
2022-11-04 08:14:54 stdout Starting Plex Media Server.  
2022-11-04 08:14:54 stdout [services.d] starting services  
2022-11-04 08:14:54 stdout [cont-init.d] done.  
2022-11-04 08:14:54 stdout [cont-init.d] 50-plex-update: exited 0.  
2022-11-04 08:14:54 stdout PlexMediaServer install: Docker detected. Postinstallation tasks not required. Continuing.  
2022-11-04 08:14:54 stdout Setting up plexmediaserver (1.29.2.6364-6d72b0cf6) …  
2022-11-04 08:14:49 stdout Unpacking plexmediaserver (1.29.2.6364-6d72b0cf6) …  
2022-11-04 08:14:49 stdout PlexMediaServer install: Docker detected. Preinstallation validation not required.  
2022-11-04 08:14:49 stdout PlexMediaServer install: Pre-installation Validation.  
2022-11-04 08:14:49 stdout Preparing to unpack /tmp/plexmediaserver.deb …  
2022-11-04 08:14:49 stdout (Reading database … (Reading database … 5% (Reading database … 10% (Reading database … 15% (Reading database … 20% (Reading database … 25% (Reading database … 30% (Reading database … 35% (Reading database … 40% (Reading database … 45% (Reading database … 50% (Reading database … 55% (Reading database … 60% (Reading database … 65% (Reading database … 70% (Reading database … 75% (Reading database … 80% (Reading database … 85% (Reading database … 90% (Reading database … 95% (Reading database … 100% (Reading database … 7274 files and directories currently installed.)  
2022-11-04 08:14:49 stdout Selecting previously unselected package plexmediaserver.  
2022-11-04 08:14:49 stdout 0 80.6M 0 199k 0 0 118k 0 0:11:34 0:00:01 0:11:33 118k 14 80.6M 14 11.4M 0 0 4398k 0 0:00:18 0:00:02 0:00:16 11.3M 39 80.6M 39 31.8M 0 0 8858k 0 0:00:09 0:00:03 0:00:06 15.8M 64 80.6M 64 52.1M 0 0 11.1M 0 0:00:07 0:00:04 0:00:03 17.3M 89 80.6M 89 72.3M 0 0 12.7M 0 0:00:06 0:00:05 0:00:01 18.0M 100 80.6M 100 80.6M 0 0 13.2M 0 0:00:06 0:00:06 --:–:-- 18.3M  
2022-11-04 08:14:43 stdout 0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0 100 190 0 190 0 0 278 0 --:–:-- --:–:-- --:–:-- 278 100 190 0 190 0 0 278 0 --:–:-- --:–:-- --:–:-- 278  
2022-11-04 08:14:43 stdout Dload Upload Total Spent Left Speed  
2022-11-04 08:14:43 stdout % Total % Received % Xferd Average Speed Time Time Time Current  
2022-11-04 08:14:43 stdout Attempting to upgrade to: 1.29.2.6364-6d72b0cf6  
2022-11-04 08:14:42 stdout [cont-init.d] 50-plex-update: executing…  
2022-11-04 08:14:42 stdout [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.  
2022-11-04 08:14:42 stdout [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing…  
2022-11-04 08:14:42 stdout [cont-init.d] 40-plex-first-run: exited 0.  
2022-11-04 08:14:42 stdout Plex Media Server first run setup complete  
2022-11-04 08:14:42 stdout [cont-init.d] 40-plex-first-run: executing…  
2022-11-04 08:14:42 stdout [cont-init.d] executing container initialization scripts…  
2022-11-04 08:14:42 stdout [fix-attrs.d] done.  
2022-11-04 08:14:42 stdout [fix-attrs.d] applying ownership & permissions fixes…  
2022-11-04 08:14:42 stdout [s6-init] ensuring user provided files have correct perms…exited 0.  
2022-11-04 08:14:42 stdout [s6-init] making user provided files available at /var/run/s6/etc…exited 0.**  
type or paste code here

```auto

```

---

<div class="post-metadata">

**Author:** ![Winniewangyh](https://avatars.discourse-cdn.com/v4/letter/w/53a042/32.png) [@Winniewangyh](https://forums.plex.tv/u/Winniewangyh)\
**Post date:** [November 4, 2022, 8:44am UTC](https://forums.plex.tv/t/plex-server-not-working-properly/817223/2 "2022-11-04T08:44:18Z")

</div>

This is the log I found  
Plex Crash Uploader.log  
Nov 04, 2022 08:27:13.398 [0x7f150c7d3b38] INFO - Crash Uploader - Platform: Linux ServerUUID: db13d4c175745a4f6d7ceea2fcb230a4a0d7238d UserId: [winniewangyh@outlook.com](mailto:winniewangyh@outlook.com) Version: 1.29.2.6364-6d72b0cf6  
Nov 04, 2022 08:27:13.398 [0x7f150c7d3b38] DEBUG - Pre-processed minidump directory: /config/Library/Application Support/Plex Media Server/Crash Reports/1.29.2.6364-6d72b0cf6  
Nov 04, 2022 08:27:13.398 [0x7f150c7d3b38] DEBUG - Post-processed minidump directory: /tmp  
Nov 04, 2022 08:27:13.398 [0x7f150e478808] ERROR - Too many crashdumps detected / retries disallowed!

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 4, 2022, 3:09pm UTC](https://forums.plex.tv/t/plex-server-not-working-properly/817223/3 "2022-11-04T15:09:56Z")

</div>

Something’s so balled up now nothing works.

Go into the Crash Reports directory (with PMS stopped) and clean it all out (delete).

Start PMS normally.

---

<div class="post-metadata">

**Author:** ![Winniewangyh](https://avatars.discourse-cdn.com/v4/letter/w/53a042/32.png) [@Winniewangyh](https://forums.plex.tv/u/Winniewangyh)\
**Post date:** [November 5, 2022, 2:58pm UTC](https://forums.plex.tv/t/plex-server-not-working-properly/817223/5 "2022-11-05T14:58:33Z")

</div>

[Plex Media Server Databases\_2022-11-05\_14-55-39.zip](https://forums.plex.tv/uploads/short-url/5pW3ErPElWtfzMFLKWmg0VK5qoG.zip) (11.4 MB)  
[Plex Media Server Logs\_2022-11-05\_14-55-34.zip](https://forums.plex.tv/uploads/short-url/swvc0EN6pnTG2ItkAuccE4EPDSN.zip) (4.8 MB)  
I redeployed the docker version of pms server, but there was some problem, couldn’t play the media files properly, told me the conversion failed. The required encoding and decoder could not be found or installed. Sometimes you can also disconnect from the server

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 3, 2023, 2:59pm UTC](https://forums.plex.tv/t/plex-server-not-working-properly/817223/6 "2023-02-03T14:59:13Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
