# Plex server on Linux in Docker: frequent transcode errors when not transcoding **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux, server-synology, other-dev\ **Created:** [May 28, 2024, 10:07pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790 "2024-05-28T22:07:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 28, 2024, 10:07pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/1 "2024-05-28T22:07:49Z")
Hi, I’m using Plex server 4.125.1 on a Synology NAS that runs DSM 7.2. I recently migrated my install to Docker. That worked fine, but I’ve started having issues where the container shows high CPU and becomes unhealthy. Looking at the Plex console, red errors appear. In the logs, that looks like this (repeated until I restart the container): ```auto EAE not running, or wrong folder? Could not read '/tmp/pms-fc5b33c4-b1f7-4149-88ba-ff5bbb197637/EasyAudioEncoder/Convert to WAV (to 8ch or less)/3a566887-7c0b-4014-a165-4bd6fe7d8cac_26435-0-2178.wav' May 28, 2024 11:46:29.001 [139896006974264] ERROR - [Req#1944e/Transcode/3a566887-7c0b-4014-a165-4bd6fe7d8cac/609b11a4-1327-40cf-b298-054805bb54ce] [eac3_eae @ 0x7f5d68fffdc0] error reading output: -5 (I/O error) May 28, 2024 11:46:29.001 [139896012340024] ERROR - [Req#1944f/Transcode/3a566887-7c0b-4014-a165-4bd6fe7d8cac/609b11a4-1327-40cf-b298-054805bb54ce] Error while decoding stream #0:4: I/O error May 28, 2024 11:46:34.000 [139895996791608] ERROR - [Req#19450/Transcode/3a566887-7c0b-4014-a165-4bd6fe7d8cac/609b11a4-1327-40cf-b298-054805bb54ce] [eac3_eae @ 0x7f5d68fffdc0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-fc5b33c4-b1f7-4149-88ba-ff5bbb197637/EasyAudioEncoder/Convert to WAV (to 8ch or less)/3a566887-7c0b-4014-a165-4bd6fe7d8cac_26435-0-2179.wav' May 28, 2024 11:46:34.001 [139896006974264] ERROR - [Req#19451/Transcode/3a566887-7c0b-4014-a165-4bd6fe7d8cac/609b11a4-1327-40cf-b298-054805bb54ce] [eac3_eae @ 0x7f5d68fffdc0] error reading output: -5 (I/O error) May 28, 2024 11:46:34.001 [139896012340024] ERROR - [Req#19452/Transcode/3a566887-7c0b-4014-a165-4bd6fe7d8cac/609b11a4-1327-40cf-b298-054805bb54ce] Error while decoding stream #0:4: I/O error ``` I’m not sure how to troubleshoot. Maybe I’ve mapped a volume wrong in my docker-compose and Plex can’t find the transcode folder? But, I don’t transcode and actually turned off remote sharing to try to fix this. Also, the issue happens sporadically. As an update, I just checked my docker install folder and Plex has added many new folders for EasyAudioEncoder. Surely this is related. Screenshot attached. ![Screenshot 2024-05-28 at 6.09.45 PM](https://global.discourse-cdn.com/plex/original/4X/9/1/8/918dad0d48f6c817db8c9c7733a36224f90a60dd.png) These are the volumes I’ve mapped. Is this wrong? Plex does use the /config folder from the first volume mapping despite me not explicitly pointing to that in the install folder, but it does not use /tmp, which is empty. I had trouble finding a docker-compose that worked and maybe this doesn’t. ```yaml volumes: - ./plex:/config - ./plex:/tmp - /volume1/Media:/data ``` Can anyone suggest how to fix? Thanks! ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 29, 2024, 12:17am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/2 "2024-05-29T00:17:38Z")
Why not use the native Synology app? You’ll not have to fuss with a compose All the files will properly be setup for you in the PlexMediaServer shared folder. You’ll only need worry about granting PlexMediaServer permission to read the media files Secondary to that is what you show here. Given your docker compose file is not using absolute pathnames, it’s uncertain what you’ve done as `./plex` would normally be created as `/./plex` . The root (/) partition of all synology systems is only about 2.4 GB and will quickly overflow – creating problems. If `./plex` does end up as `/volume1/./plex` – that’s good. To the errors you’re showing; EAE errors are almost always associated with inotify table overflow (the table fills but EAE needs 2 slots per transcode) Give this a shot. If you don’t have enough media to even worry about it (e.g. less than 8192 folders) then I very much suspect you’ve been overflowing the NAS OS partition (/) itself – You could ‘brick’ it — leading to a complete reinstall of DSM. (your media would be safe but all apps would get wiped) > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/490215/22): > > FAQ 16: Increase the number of folders Plex can monitor Applicable to all supported versions of DSM. When the Linux ‘inotify’ table fills up, this will cause when Plex to stop automatically detecting new media you add to the server. It will also manifest when there are transcoder problems with Dolby audio codecs. Linux has a default table size which is static. We can increase this at will. On some versions it’s 8192. On newer kernels, the default is 65536 folders. This is easy to incr… ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 29, 2024, 12:51am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/3 "2024-05-29T00:51:05Z")
@ChuckPa before I remove Plex from Docker, can you clarify the following two parts of your post? I’ll comment inline. I have a feeling I can fix this in the `volumes:` section of my docker-compose, but maybe you can confirm? > Given your docker compose file is not using absolute pathnames, it’s uncertain what you’ve done as `./plex` would normally be created as `/./plex` . The root (/) partition of all synology systems is only about 2.4 GB and will quickly overflow – creating problems. The path for this container is `/volume2/docker/plex` on an NVMe volume. Were you thinking I had installed Plex in the system directory? With that context in mind, what specific local folders should I list in my Plex install folder? > If `./plex` does end up as `/volume1/./plex` – that’s good. This one I’m not sure about. I’m guessing it means you hope that’s what I did, since otherwise I might have installed it in something like `/etc` or `/var`, in which case my NAS is about to crash? Just for clarity, here’s my complete docker-compose. Thanks! ```yaml plex: image: plexinc/pms-docker:public container_name: plex network_mode: host environment: - PUID=1028 - PGID=100 volumes: - ./plex:/config - ./plex:/tmp - /volume1/Media:/data restart: unless-stopped ``` ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 29, 2024, 1:19am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/4 "2024-05-29T01:19:01Z")
Thanks for sharing. To be specific, ```auto volumes: - ./plex:/config - ./plex:/tmp - /volume1/Media:/data ``` This is what bothers me. 1. It’s clear that /volume1/Media (shared folder Media) → `/data` in the container. 2. No idea where `./plex` is on the host… to be used as `/config` in the container and used as `/tmp` in the container ☝ This is scary stuff because you’ve not anchored it with an absolute path on `/volume1` or other `/volume`. By default, DSM is going to assume `/` 1. Running as GID=100 (users) will not grant you access to HW transcoding if that’s something you want/need. For containers I create, (example being one to run docker on DSM 7) – which still requires the Plex native package installed in order to have HW transcoding privilege This is a “docker run” sequence. Easily converted to a “docker compose” ```auto sudo docker run \ -d \ --name plex \ --network=host \ -e PLEX_CLAIM="claim-J3YbuBpaBhE9oJS1jsma" \ -e TZ="EST5EDT" \ -e LANG="en_US.UTF-8" \ -e PLEX_UID=297536 \ -e PLEX_GID=297536 \ -e PUID=297536 \ -e PGID=297536 \ -h SynoDockerPlex \ -v /volume1/docker/SynoDockerPlex/config:/config \ -v /volume1/docker/SynoDockerPlex/tmp:/tmp \ -v /volume1/docker/SynoDockerPlex/transcode:/transcode \ -v /volume1:/volume1 \ -v /volume2:/volume2 \ --device=/dev/dri:/dev/dri \ plexinc/pms-docker:plexpass ``` In this config: 1. It runs as the PlexMediaServer username (matches the native package) 2. It has specific “/volume1/docker” shared folder for all the metadata & tmp 3. Has access to all of /volume1 and /volume2 for media (matches the native package) Notice everything is locked down to definite paths. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 29, 2024, 1:37am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/5 "2024-05-29T01:37:46Z")
To address this separately – > [@Krib](#): > > The path for this container is `/volume2/docker/plex` on an NVMe volume. Were you thinking I had installed Plex in the system directory? With that context in mind, what specific local folders should I list in my Plex install folder? > > > If `./plex` does end up as `/volume1/./plex` – that’s good. I’m the kind of guy who likes pathnames to be full paths. I don’t like relative pathnames in system-global configuration files. If you changed `./plex` → `/volume2/docker/plex` , which locks it down then I’d be more comfortable. That said, if you’re all set with and have confirmed that – then I will back off. I just don’t want you getting stuck in the position of dealing with a full root filesystem on DSM (pretty ugly stuff) Using Docker is fine. The only question is whether or not you need HW transcoding ?? ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 29, 2024, 2:32am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/6 "2024-05-29T02:32:01Z")
No problem. If someone installed an app in their system directory, that would be absolutely horrible. I don’t need HW transcoding, so I took out the line you had for using the GPU. I added the following volumes with absolute paths (that was definitely my initial mistake): ``` volumes: - /volume2/docker/media-apps/plex/config:/config - /volume2/docker/media-apps/plex/tmp:/tmp - /volume2/docker/media-apps/plex/transcode:/transcode - /volume1/Media:/data ``` But, I’m having the same problem. The console is generating those transcode issues and this is in Container Manager: ![Screenshot 2024-05-28 at 10.04.40 PM](https://global.discourse-cdn.com/plex/original/4X/6/2/3/62398e9b8c7858873654632b2c979802dfa767ee.png) Now I really am stumped, because I thought specifying a transcode folder would fix it. I’m also wondering if Plex needs both /tmp and /transcode. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 29, 2024, 2:39am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/7 "2024-05-29T02:39:37Z")
Error 13 = permission denied. go to the ‘Codecs’ directory. Find and delete anything with `Easy` in it. ```auto [chuck@glockner Plex Media Server.2005]$ find . -name Easy\* ./Codecs/EasyAudioEncoder-1847-linux-x86_64.zip ./Codecs/EasyAudioEncoder-1978-linux-x86_64 ./Codecs/EasyAudioEncoder-1978-linux-x86_64/EasyAudioEncoder ./Codecs/EasyAudioEncoder-1978-linux-x86_64/EasyAudioEncoder/EasyAudioEncoder ``` Make sure the container UID has R/W to the directory (might need check everything ) Restart PMS. When you next use Dolby audio, it will download it again. If you get the WAV file error, that’s inotify failing. We can easily address that too Yes it will need /tmp and a /transcode. ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 29, 2024, 3:03am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/8 "2024-05-29T03:03:07Z")
It could always break again, but if I’m guessing, it is now fixed 100%. I couldn’t play anything before either and now I can (and no console errors). You’ll know far more Linux than me since I just started, but maybe this is what happened: - I migrated my install, running the docker-compose to build the container and then stopping it to copy in my old library, re-add my media, etc. - I did run a `chown -R docker:users /path/to/plex` (that’s the only user that has rights to docker) and also a `chmod -R a=,a+rX,u+w,g+w /path/to/plex` after that, but for an unknown reason, that did _not_ work on the codecs folder. - The relative paths were a bad idea on my part, but not the cause (it was EasyAudioEncoder getting trapped in a folder with the wrong permissions). I’m learning with Linux that if something doesn’t work, it’s: 1) something I did, and 2) something I did with permissions. Thanks for the patience! ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 29, 2024, 3:22am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/9 "2024-05-29T03:22:22Z")
Here’s what’s going on 1. Most of the files are Read/write – owned by the “Plex” user (the UID/GID) 2. EasyAccessEncoder is an executable program we license from Dolby. 3. It must have ‘execute’ permission (so it can run). 4. having set `chmod -R a=,a+rX,u+w,g+w` wasn’t quite enough. I tend to use octal digits instead of the letters. 7=rwx (4+2+1) 6=rw- (4+2) 5=r-x (4+1) 4=r-- (4) an executable program would be 755 (Owner = rwx, everyone else is r-x) Upper case letters in permissions have special meaning … be careful of them Here you can see: “755” permissions `rwxr-xr-x` ```auto [chuck@glockner EasyAudioEncoder.2012]$ ll total 2252 drwxr-xr-x 2 plex plex 65 Sep 20 2023 ./ drwxr-xr-x 3 plex plex 38 Sep 20 2023 ../ -rw-r--r-- 1 plex plex 134 Sep 20 2023 eae-license.txt -rwxr-xr-x 1 plex plex 2297904 Sep 20 2023 EasyAudioEncoder* [chuck@glockner EasyAudioEncoder.2013]$ [chuck@glockner EasyAudioEncoder.2013]$ ``` This all takes time to learn. I’ve been doing it since dirt was invented 🙂 ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 29, 2024, 3:31am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/10 "2024-05-29T03:31:39Z")
Thanks. Permissions have been the most confusing new area! I thought this was fixed (I can play media and the console isn’t throwing errors), but now I have very high CPU use for Plex Transcoder, EasyAudioEncode and a few others. The console looks like this (I’d post the log but not sure which it is): ![Screenshot 2024-05-28 at 11.29.01 PM](https://global.discourse-cdn.com/plex/original/4X/2/1/b/21b2fc353309c66e416f35d1f212224a0235ef74.jpeg) It’s late here, so I’m stopping the container so as to not thrash my CPU overnight. But, I’m now close to just installing the non-docker version of Plex on this NVMe! ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 29, 2024, 3:33am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/11 "2024-05-29T03:33:20Z")
nothing alarming in that snippet… but it’s just an activity snippet. I don’t know what it should be doing nor do I see the “GET” statements where the player asks for the transcoded media data Seeing the server DEBUG logs ZIP file which captures a playback with Dolby would help a great deal here. ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 29, 2024, 1:16pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/12 "2024-05-29T13:16:03Z")
A quick update. This morning I noticed you had written [this](https://forums.plex.tv/t/dsm-7-packaging-2-0-docker-the-how-to/737361). Based on your docker run example, I changed my `/tmp` and `/transcode` docker volumes to use the same folder in my Plex install directory (they had been separate): ``` volumes: - /volume2/docker/media-apps/plex/tmp:/tmp - /volume2/docker/media-apps/plex/tmp:/transcode ``` Then, I gave my docker user **execute** permissions to everything in my Plex folder recursively (I’m still crappy with chmod, so I did that in Synology DSM) … and restarted the container. No more high CPU use. Probably only the second part did anything, but this does seem to be fixed now. Thank you again! Hopefully this helps future docker users who struggle with volume mapping. One note, I got those `chown` and `chmod` commands from the [Trash guides for Synology](https://trash-guides.info/Hardlinks/How-to-setup-for/Synology/#appdata). It’s not the place to note this, but I’ve had to do a lot of fixing after using those guides. ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 31, 2024, 4:18am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/13 "2024-05-31T04:18:42Z")
@ChuckPa this started happening again and has been maddening. I did do a `chmod -R 755` on the Plex install folder (and deleted EasyAudioEncoder), but that actually made Plex unable to read the folder, so I had to revert it. I don’t know if that’s some kind of Synology issue. Permissions look like this: ```auto drwxrwxr-x 1 docker users 538 May 30 23:48 Cache drwxrwxr-x 1 docker users 138 May 30 23:42 Codecs drwxrwxr-x 1 docker users 156 May 23 20:19 'Crash Reports' drwxrwxr-x 1 docker users 0 Dec 31 11:20 Diagnostics drwxrwxr-x 1 docker users 80 Dec 31 11:20 Drivers drwxrwxr-x 1 docker users 44 May 23 20:17 @eaDir drwxrwxr-x 1 docker users 3390 May 30 23:53 Logs drwxrwxr-x 1 docker users 18 Dec 31 02:55 Media drwxrwxr-x 1 docker users 28 Dec 31 02:56 Metadata -rw-rw-r-- 1 docker users 3 May 30 23:40 plexmediaserver.pid drwxrwxr-x 1 docker users 0 Dec 31 02:45 Plug-ins drwxrwxr-x 1 docker users 100 Dec 31 02:46 'Plug-in Support' -rw-rw-r-- 1 1000 1000 1089 May 30 23:40 Preferences.xml drwxrwxr-x 1 docker users 34 Dec 31 14:35 Scanners -rw-rw-r-- 1 1000 1000 12330 May 30 23:40 'Setup Plex.html' drwxrwxr-x 1 docker users 0 Dec 31 02:45 Updates ``` As I mentioned, the docker:users setup comes from [this guide](https://trash-guides.info/Hardlinks/How-to-setup-for/Synology/#permissions). The Plex docker-compose looks like this: ```auto plex: image: plexinc/pms-docker:public container_name: plex network_mode: host environment: - PUID=1028 - PGID=100 - PLEX_CLAIM=claimtoken volumes: - /volume2/docker/media-apps/plex/config:/config - /volume2/docker/media-apps/plex/tmp:/tmp - /volume2/docker/media-apps/plex/tmp:/transcode - /volume1/Media:/data restart: unless-stopped ``` I have a processes widget on a dashboard app and both Plex Transcode and EasyAudioEncode show near constant +100% CPU whenever Plex is running. Any idea why that keeps happening? I’m stumped. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 31, 2024, 5:20am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/14 "2024-05-31T05:20:37Z")
Look at what you’re showing me in the directory listing. The ownership is wrong. `Preferences.xml` should be owned , based on what you show me, by `docker:users` If this is running on a Synology, `users` is GID=100, not 1000. Your own compose file is telling me: 1. PUID = 1028 is probably the UID of your Synology username (they start with 1026) 2. PGID = 100 is the GID for “users” grou 3. You have not added the HW passthrough if your machine has it. I think you overapplied what I was telling you. Part of that is my fault for not constraining what I was explaining. FIRST, Let’s fix the permissions. 1. Make certain it’s all stopped. 2. SSH into the box: (Putty works well if using Windows computer) 3. cd /volume1/docker/media-apps 4. sudo bash – it will want your password here to elevate your privileges. 5. `chown -R docker:users ./plex`_( docker:users owns everything )_ 6. `find ./plex -type d -exec chmod 755 {} \;`_(set permission in directories)_ 7. `find ./plex -type f -exec chmod 644 {} \;` _(set permission on files)_ 8. Go into FileStation, Drill down into where EasyAccessEncoder is. – and delete it. PMS will download a fresh copy. Now we have to add the HW passthrough if your machine has it: 1. `ls -la /dev/dri` – If you see directory like this, you have HW capability ```auto [chuck@lizum ~.2002]$ ls -la /dev/dri total 0 drwxr-xr-x 3 root root 140 May 27 15:16 ./ drwxr-xr-x 21 root root 5500 May 29 20:13 ../ drwxr-xr-x 2 root root 120 May 30 12:44 by-path/ crw-rw----+ 1 root render 226, 0 May 27 15:16 card0 crw-rw----+ 1 root render 226, 128 May 27 15:16 renderD128 [chuck@lizum ~.2003]$ ``` The compose file will need: ```auto devices: - /dev/dri:/dev/dri ``` The GID assigned to `renderD128` is important. Please share that directory listing with me. We might need to adjust your container definition for it. ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [May 31, 2024, 1:03pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/15 "2024-05-31T13:03:51Z")
@ChuckPa many thanks. The 1000 permissions on those files must have been the result of a typo. It was late for me and I didn’t notice. Ugh. Updates as follows. **Clarification:** `PUID = 1028` is the UID of the docker user, which can only access `/volume2/docker` and my media share. **Updates:** I did your above and had the issue where the Plex container starts, but Plex won’t run. Aaaand… I had misunderstood that. Plex was failing with this: `Read/write access is required for path: /config/Library/Application Support/Plex Media Server` but that’s a _docker path_. So I deleted the container and ran docker-compose again. Now that works and there are no more EAE issues. I do have `/dev/dri`, which contains `card0` and `renderD128`. The permissions are: ```auto drwxr-xr-x 2 root root 80 May 29 23:26 . drwxr-xr-x 15 root root 14520 May 29 23:26 .. crw------- 1 root root 226, 0 May 29 23:26 card0 crw-rw---- 1 root videodriver 226, 128 May 29 23:26 renderD1288 ``` Let me know if I should add anything to allow hardware transcoding to work. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [May 31, 2024, 9:54pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/16 "2024-05-31T21:54:25Z")
You can/should attempt to **add** `docker` to the `videodriver` line in /etc/group. This is editing the system’s main group file. ### DO NOT MESS IT UP! It will look something like this when done. ```auto videodriver:x:937:PlexMediaServer,docker ``` Just make certain `docker` is UID 1028 and you don’t make a security hole. ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [June 1, 2024, 4:24am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/17 "2024-06-01T04:24:29Z")
Should open `/etc/group` in vim? If so, there’s no line containing `videodriver`. Should I add it? Also, I did nothing to the Plex folder, but the container became unhealthy and took down my NAS. I stopped the container and deleted it, gave `/plex` 755 and 644 again, deleted the codec, and built it again. And within 5 minutes it was maxing out EasyAudioEncode, Plex Transcoder, and Plex Media Fingerprinter like this whole thread never happened. Plex in docker is on `/volume2` (my NVMe drive) but that was thrashing my main volume. I’m attaching a console sample of what it was doing. [plex.log](https://forums.plex.tv/uploads/short-url/pGphBL740bD8v1BHYpljX6EFK9O.log) (4.9 KB) Here are the current Plex folder permissions: ```auto drwxr-xr-x 1 docker users 538 May 31 20:38 Cache drwxr-xr-x 1 docker users 70 May 31 23:21 Codecs drwxr-xr-x 1 docker users 156 May 23 20:19 'Crash Reports' drwxr-xr-x 1 docker users 0 Dec 31 11:20 Diagnostics drwxr-xr-x 1 docker users 80 Dec 31 11:20 Drivers drwxr-xr-x 1 docker users 44 May 23 20:17 @eaDir drwxr-xr-x 1 docker users 3390 May 31 08:35 Logs drwxr-xr-x 1 docker users 18 Dec 31 02:55 Media drwxr-xr-x 1 docker users 28 Dec 31 02:56 Metadata -rw-r--r-- 1 docker users 3 May 31 08:35 plexmediaserver.pid drwxr-xr-x 1 docker users 0 Dec 31 02:45 Plug-ins drwxr-xr-x 1 docker users 100 Dec 31 02:46 'Plug-in Support' -rw-r--r-- 1 docker users 1089 May 31 08:35 Preferences.xml drwxr-xr-x 1 docker users 34 Dec 31 14:35 Scanners -rw-r--r-- 1 docker users 12330 May 31 08:35 'Setup Plex.html' drwxr-xr-x 1 docker users 0 Dec 31 02:45 Updates ``` All in all, this is now one of the ten most frustrating tech problems I’ve ever had and that includes Windows 98 bluescreens. I’ve given an absolute ton of contextual info in this thread and you’ve been so, so patient, but I’m getting ready to give up on the idea of ever running Plex in Docker. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 1, 2024, 6:17am UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/18 "2024-06-01T06:17:02Z")
> [@Krib](#): > > And within 5 minutes it was maxing out EasyAudioEncode, Need info here. Also, FYI, that log you grabbed doesn’t contain anything useful. When you say EAE was maxing out, do you mean your Plex logs are filled with `No space left on device` as PMS starts --OR-- EAE complains of “Wrong folder?” =================================================== If a container becomes unhealthy (need clarification here) – and “took down my NAS”… What does that mean? It shutdown? May I ask you to do the following: 1. (re) start PMS 2. Let it run 3 minutes – completely idle. 3. Download the logs ZIP file (settings - server - troubleshooting - download logs) 4. Attach the ZiP file it gives you here so I can see what’s happening. ### Re: /etc/group Let’s keep all that on hold until we have a stable PMS & machine. ---
**Author:** ![Krib](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@Krib](https://forums.plex.tv/u/Krib)\ **Post date:** [June 1, 2024, 3:26pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/19 "2024-06-01T15:26:17Z")
**Clarifications:** - This issue manifests as PMS killing my CPU when I am not watching anything by repeatedly running EasyAudioEncode, Plex Transcoder, and Plex Media Fingerprinter. I have a running processes widget where I can watch that happen. - By “EAE was maxing out” I mean DSM stopped responding. I had to restart the NAS. - By “container becomes unhealthy” this is probably clear enough. In Container Manager, the volume is orange and a message that it’s unhealthy appears. Since it’s **this** issue, today I can’t recreate it. I can watch stuff, idle, whatever, it’s all fine. I prefer not to attach logs with my username and other stuff to a public thread but can DM you. But, your DMs are disabled. At this point, if I don’t hear anything and this happens one more time, I’m just going to remove Plex from Docker and take it as a lesson learned. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 1, 2024, 4:07pm UTC](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790/20 "2024-06-01T16:07:03Z")
@Krib Check pm. [Next page](https://forums.plex.tv/t/plex-server-on-linux-in-docker-frequent-transcode-errors-when-not-transcoding/878790.md?page=2)