# Plex Server on Nvidea Shield offline

**URL:** <https://forums.plex.tv/t/plex-server-on-nvidea-shield-offline/858610>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [November 4, 2023, 11:31am UTC](https://forums.plex.tv/t/plex-server-on-nvidea-shield-offline/858610 "2023-11-04T11:31:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Macieksa](https://avatars.discourse-cdn.com/v4/letter/m/bc8723/32.png) [@Macieksa](https://forums.plex.tv/u/Macieksa)\
**Post date:** [November 4, 2023, 11:31am UTC](https://forums.plex.tv/t/plex-server-on-nvidea-shield-offline/858610/1 "2023-11-04T11:31:14Z")

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Server Version#: 1.32.1.7510  
Player Version#: 10.2.0.4488  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Suddenly the Plex Player cannot see the Server on the Nvidea Shield…looking at the logs this seems to be the error I have found, not finding media providers…(I had to swap // to \_ inorder to post)

11-04 13:16:34.510 i: Fetching [method: GET] https:\_192.168.86.250:32400/media/providers?includePreferences=1&X-Plex-Token=…us6s&X-Plex-Language=en-gb  
11-04 13:16:34.513 i: Time out fetching https:\_192.168.86.250:32400/media/providers?includePreferences=1&X-Plex-Token=…s6s.  
11-04 13:16:34.513 w: [MediaProvidersApiClient] SHIELD Android TV Couldn’t fetch providers. Result: Error (null)  
11-04 13:16:35.514 i: Fetching [method: GET] http:\_192.168.86.250:32400/media/providers?includePreferences=1&X-Plex-Token=…us6s&X-Plex-Language=en-gb  
11-04 13:16:35.550 e: Error fetching http:\_192.168.86.250:32400/media/providers?includePreferences=1&X-Plex-Token=…s:

\<?xml version="1.0" encoding="utf-8"?\>

11-04 13:16:35.550 w: [MediaProvidersApiClient] SHIELD Android TV Couldn’t fetch providers. Result: Error (Code: 503. Status: Plex Media Server is currently running database migrations.)

It’s not running any migrations…

I have done a factory reset on the shield and reinstalled the server and player. It worked flawlessly for over a year and suddenly off…

I see there was an update on the player 23 Oct 2023 perhaps this update is buggy?

Anyone have any ideas?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 2, 2024, 11:31am UTC](https://forums.plex.tv/t/plex-server-on-nvidea-shield-offline/858610/2 "2024-02-02T11:31:58Z")

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