# Plex server only accessible direct LAN and WAN IP
**URL:** https://forums.plex.tv/t/plex-server-only-accessible-direct-lan-and-wan-ip/764072
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [December 13, 2021, 3:53am UTC](https://forums.plex.tv/t/plex-server-only-accessible-direct-lan-and-wan-ip/764072 "2021-12-13T03:53:42Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@harwoodj99](https://forums.plex.tv/u/harwoodj99)
#### Post date: [December 13, 2021, 3:53am UTC](https://forums.plex.tv/t/plex-server-only-accessible-direct-lan-and-wan-ip/764072/1 "2021-12-13T03:53:42Z")
Server Version#: 1.25.1.5286
Player Version#: 1.39.1.2763-300bb607
Plex was working just fine today. Randomly this afternoon without updating anything or changing anything or rebooting anything, the plex stopped being accessible. I need help figuring this one out.
I can access the plex using the direct LAN IP and the WAN IP so I know the ports are open and working. I can access my plex just fine using my phone. But nothing else, no Android TV device, or browser using the [https://app.plex.tv/desktop/#!/](https://app.plex.tv/desktop/#!/) link. It just says No content available
Check your network connection and verify that any media servers are online.
I tried downgrading the server, upgrading the server, restarting all my network and devices. I don’t see anything that stands out in the logs except a certificate error but I can’t be certain this is the cause.
CERT: Error acquiring new certificate: Failed to upload CSR: 429, \
Any help would be appreciated
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [March 13, 2022, 3:54am UTC](https://forums.plex.tv/t/plex-server-only-accessible-direct-lan-and-wan-ip/764072/2 "2022-03-13T03:54:20Z")
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