# Plex Server, password changed and now will not connect

**URL:** https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [October 25, 2020, 1:35pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906 "2020-10-25T13:35:10Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![stephenfoulkes\_yahoo\_com](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@stephenfoulkes\_yahoo\_com](https://forums.plex.tv/u/stephenfoulkes_yahoo_com)
#### Post date: [October 25, 2020, 1:35pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/1 "2020-10-25T13:35:10Z")

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I have Plex pass and I decided to change my password.  
Big mistake. I now cannot get into my server, it says it is unavailable and I have yellow circles everywhere.  
I have tried to follow online help but it is beyond me, nothing about it seems simple.  
Why is a password change so difficult and how do I get back into my server?

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### Author: ![edrock200](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@edrock200](https://forums.plex.tv/u/edrock200)
#### Post date: [October 25, 2020, 7:01pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/2 "2020-10-25T19:01:05Z")

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What happens if from your windows server you goto [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web)

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### Author: ![stephenfoulkes\_yahoo\_com](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@stephenfoulkes\_yahoo\_com](https://forums.plex.tv/u/stephenfoulkes_yahoo_com)
#### Post date: [October 26, 2020, 11:25am UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/3 "2020-10-26T11:25:36Z")

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Thank you  
That link showed I was signed out and had to sign in.  
Why is that a different screen than the regular sign in screen that I was going through?  
At least I got there now.

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### Author: ![edrock200](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@edrock200](https://forums.plex.tv/u/edrock200)
#### Post date: [November 3, 2020, 9:46pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/4 "2020-11-03T21:46:42Z")

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If your server isn’t signed in, there’s no way for app.plex.tv to know it’s your server and direct you to it. When plex isn’t logged in, it allows login via the local loopback address (the url I gave you) for this reason. Not sure if it still does this, but if you right click on the tray icon and select launch plex, it used to open the loopback url.

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### Author: ![kisstibi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kisstibi/32/220010_2.png) [@kisstibi](https://forums.plex.tv/u/kisstibi)
#### Post date: [December 20, 2020, 10:58am UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/5 "2020-12-20T10:58:20Z")

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Hi, I have the same issue. I turned on yesterday the 2FA with password change and today my server is gone. I turned off the 2FA now, but the issue remains. I tried to login in the local url many times but my server is not in the authorized list and can’t came back.  
I don’t know what to do now. ☹

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### Author: ![stephenfoulkes\_yahoo\_com](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@stephenfoulkes\_yahoo\_com](https://forums.plex.tv/u/stephenfoulkes_yahoo_com)
#### Post date: [December 20, 2020, 2:10pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/6 "2020-12-20T14:10:50Z")

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Did you try the url as posted by edrock200 that got me working again.

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### Author: ![kisstibi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kisstibi/32/220010_2.png) [@kisstibi](https://forums.plex.tv/u/kisstibi)
#### Post date: [January 10, 2021, 12:18pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/7 "2021-01-10T12:18:34Z")

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this is my problem and I can’t solve it: [Help Plex has no libraries or add library](https://forums.plex.tv/t/help-plex-has-no-libraries-or-add-library/496728/7)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [April 10, 2021, 12:18pm UTC](https://forums.plex.tv/t/plex-server-password-changed-and-now-will-not-connect/646906/8 "2021-04-10T12:18:42Z")

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