# Plex server random crashes

**URL:** <https://forums.plex.tv/t/plex-server-random-crashes/786622>\
**Category:** Plex Media Server\
**Tags:** server-windows, roku\
**Created:** [April 6, 2022, 10:07pm UTC](https://forums.plex.tv/t/plex-server-random-crashes/786622 "2022-04-06T22:07:46Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [April 8, 2022, 11:45am UTC](https://forums.plex.tv/t/plex-server-random-crashes/786622/6 "2022-04-08T11:45:24Z")

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> [@DarrenWalker](#):
>
> This may not be what you need though as I saw something in a thread about getting a crash dump. I will have to do the reg edit thing to make that happen though. Let me know if that is needed.

I found some uploaded crash reports from your server for 1.25.9 and I will refer these to the development team - but the ones I found do not match the timestamps in the logs provided

Could you look in the %TEMP% directory for file with name

b8ef9498-218a-46d9-a0c1-648f41b55349  
It should have got created around this time Apr 06, 2022 21:31:35

The Temp directory we copy crash reports to should be this one  
`C:\Users\darren\AppData\Local\Temp`

If you find it please zip and send it to by Private Message

If you do not find it, please do the registry edit and make sure this directory is created  
`C:\Users\darren\AppData\Local\CrashDumps`  
and we wait for next crash to get the logs and matching dump file

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