# Plex server Setup Failed on nvidia shield

**URL:** <https://forums.plex.tv/t/plex-server-setup-failed-on-nvidia-shield/879164>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [June 3, 2024, 3:46am UTC](https://forums.plex.tv/t/plex-server-setup-failed-on-nvidia-shield/879164 "2024-06-03T03:46:01Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Christopher\_hardcastle](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@Christopher\_hardcastle](https://forums.plex.tv/u/Christopher_hardcastle)\
**Post date:** [June 3, 2024, 3:46am UTC](https://forums.plex.tv/t/plex-server-setup-failed-on-nvidia-shield/879164/1 "2024-06-03T03:46:01Z")

</div>

I recently had an issue on my shield. The plex server had stopped but when i tried to start it in the plex settings menu it failed to start. I tried a number of things but ultimately went for a full reset.

Ive started from scratch downloading the media server and plex app but when i get to the initial setup i get a “setup failed” error that says “something went wrong, there was an issue configuring your server”.

Ive checked that app permissions are set to “allow”, cleared data and caches and even tried rolling back to an older version of the server but nothing seems to work. This server was working fine last week and now i can’t even set up a new server after a factory reset. Am i missing something?

UPDATE: I got it to work with a second factory reset after i discovered an external hdd was corrupt somehow. Not sure how that prevented a new server set up but nonetheless it works now.

Server Version#: 1.40.2.8395  
Player Version#: 10.15.1.659  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

---

<div class="post-metadata">

**Author:** ![alex\_870](https://avatars.discourse-cdn.com/v4/letter/a/ebca7d/32.png) [@alex\_870](https://forums.plex.tv/u/alex_870)\
**Post date:** [July 21, 2024, 7:50pm UTC](https://forums.plex.tv/t/plex-server-setup-failed-on-nvidia-shield/879164/2 "2024-07-21T19:50:06Z")

</div>

I have the same problem, i’ve read all the threads and nothing works. Already gave all the permissions to plex and plex media server apps. Reinstalled both and unchecked adding the libraries automatically. Nothing works. My hard drive is new and it is not corrupted.  
Anyone can help?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 19, 2024, 7:50pm UTC](https://forums.plex.tv/t/plex-server-setup-failed-on-nvidia-shield/879164/3 "2024-10-19T19:50:28Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.