# Plex Server suddenly stopped working

**URL:** <https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [January 29, 2022, 5:58pm UTC](https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602 "2022-01-29T17:58:54Z")\
**Posts on this page:** 5\
**Page:** 3

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**Author:** ![zigh8](https://avatars.discourse-cdn.com/v4/letter/z/3bc359/32.png) [@zigh8](https://forums.plex.tv/u/zigh8)\
**Post date:** [May 13, 2022, 3:59am UTC](https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602/42 "2022-05-13T03:59:09Z")

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Before, it wasn’t letting me even see the “All Packages”  
I just tried to switch the ethernet cable to LAN 4 and now I have access.  
Was it the Static IP, or the IPv6?  
Where do I locate the default Gateway? Sorry I am a bit of a Noob

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 13, 2022, 4:02am UTC](https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602/43 "2022-05-13T04:02:03Z")

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When you switch to static IP,

you must also fill out the rest of the values 🙂

 ![Screenshot from 2022-05-13 00-01-25](https://global.discourse-cdn.com/plex/original/4X/5/4/4/5440cc68df9c1dd7a3d918132632c842c32b1ea5.png)

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**Author:** ![zigh8](https://avatars.discourse-cdn.com/v4/letter/z/3bc359/32.png) [@zigh8](https://forums.plex.tv/u/zigh8)\
**Post date:** [May 13, 2022, 4:05am UTC](https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602/44 "2022-05-13T04:05:00Z")

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Just an update, I noticed LAN4 with DHCP didn’t have “Set as Default Gateway” Checked but LAN1 did so I unchecked it and switched the cable back to test. Now Plex seems to work properly. This was the setting since Dec2021, so not sure what changed since. Thanks for your patience and all your help…

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 13, 2022, 4:06am UTC](https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602/45 "2022-05-13T04:06:02Z")

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I’ve seen DSM updates cause disturbances.

Whenever I have any networking issues with the Syno boxes, I go and check the settings.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 11, 2022, 4:06am UTC](https://forums.plex.tv/t/plex-server-suddenly-stopped-working/773602/46 "2022-08-11T04:06:15Z")

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