# Plex server won't recognize new files recently **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [December 9, 2022, 4:53pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033 "2022-12-09T16:53:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![asafrozio](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@asafrozio](https://forums.plex.tv/u/asafrozio)\ **Post date:** [December 9, 2022, 4:53pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/1 "2022-12-09T16:53:28Z")
Hi, when I’m adding new files to the media library recently it won’t update even with the automatics scanning is on. Trying with manual scanning won’t help, the only method that is working is to delete the TV Shows / Movies library in the Plex server and adding it again (so it’s not naming issue or permissions). Thanks in advance. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 9, 2022, 5:03pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/2 "2022-12-09T17:03:11Z")
- please show some examples of your folder and file names - check your plex database for damage: 1. [activate debug](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ "activate debug") logging ( **not** ‘verbose’!) 2. quit Plex Server 3. wait 1 minute 4. start Plex Server 5. wait 5 minutes 6. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and attach them here Or inspect them yourself. Take a look at the `Plex Media Server.log` file and seek for messages about database `corrupt` or `malformed`. If you find these, you may have to repair your database. [https://support.plex.tv/articles/repair-a-corrupted-database/](https://support.plex.tv/articles/repair-a-corrupted-database/) ---
**Author:** ![asafrozio](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@asafrozio](https://forums.plex.tv/u/asafrozio)\ **Post date:** [December 15, 2022, 4:48pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/3 "2022-12-15T16:48:36Z")
Thanks, I will add the file folder and later I will try to reproduce the problem with the debugging on. I know it’s not the file system issue because it used to work with the same naming system ![Plex TV folder](https://global.discourse-cdn.com/plex/original/4X/d/f/c/dfceab248fa5692246a803059b6f944a6f54d166.jpeg) ---
**Author:** ![asafrozio](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@asafrozio](https://forums.plex.tv/u/asafrozio)\ **Post date:** [December 15, 2022, 5:15pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/4 "2022-12-15T17:15:26Z")
adding the ZIP log file Dec 15, 2022 19:06:42.755 [18112] INFO - Plex Media Server v1.30.0.6486-629d58034 - Microsoft PC x64 - build: windows-x86 windows - GMT 02:00 Dec 15, 2022 19:06:42.755 [18112] INFO - Windows version: 10.0 (Build 19045), language en-US [Plex Media Server Logs\_2022-12-15\_19-12-43.zip](https://forums.plex.tv/uploads/short-url/mNIkrqRvUCEydxy6yfapQpa1R4R.zip) (588.4 KB) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 16, 2022, 10:30am UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/5 "2022-12-16T10:30:23Z")
```auto Dec 15, 2022 19:06:43.883 [22880] DEBUG - LibraryUpdateManager will start watching C:\Plex Media\Plex Media ``` It appears that you have pointed the TV shows library to the path `C:\Plex Media\Plex Media`. That should be `C:\Plex Media\Plex Media\TV Shows` instead. P.S.: if you expect those subtitle files to appear in Plex, you should ensure that the SRT file has an _identical_ file name to the video file (except for the language code and the file name extension, of course). ---
**Author:** ![asafrozio](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@asafrozio](https://forums.plex.tv/u/asafrozio)\ **Post date:** [December 16, 2022, 3:31pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/6 "2022-12-16T15:31:49Z")
Hi Thanks for the help but nothing has solved it. I tried relocating the folder like you’ve suggested, and deleting the database file. I only can add new files by manually deleting the TV and Movies folders in the Plex server and adding it again. Furthermore, it’s was working good in the past and it stated only recently with the last updates. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 16, 2022, 3:37pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/7 "2022-12-16T15:37:03Z")
After fixing the folder path to the tv show library, try the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) with a few shows. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 16, 2023, 3:37pm UTC](https://forums.plex.tv/t/plex-server-wont-recognize-new-files-recently/822033/8 "2023-03-16T15:37:20Z")
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