# Plex shows duplicate thumbnails in TV show

**URL:** <https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370>\
**Category:** Metadata & Adding Files\
**Tags:** server-linux\
**Created:** [February 11, 2023, 4:02pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370 "2023-02-11T16:02:40Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![pluser](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@pluser](https://forums.plex.tv/u/pluser)\
**Post date:** [February 11, 2023, 4:02pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/1 "2023-02-11T16:02:40Z")

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Server Version#: 1.30.2.6563 (docker)  
Player Version# 9.15.0.38159 (c85b2f1b) (android TV / TCL)

Hello,  
added 1 TV show for my wife. TV show has 188 episodes. I found there are wrong thumbnails from episode 16 (see link with image). Problem is in all devices (TV, laptop, PC, mobile etc).

> **[Screenshot\_3.png](https://drive.google.com/file/d/1-Z5JRN26polZLRwBAzFBxvNuZT3JrXl7/view?usp=sharing)**
>
> Google Drive file.

I tried:

1. [PLEX DANCE](https://forums.plex.tv/t/the-plex-dance/197064)

- move TV show outside of library
- empty trash
- clean bundles
- rescan
- move TV show back to the library
- rescan

1. clean bundles
2. remove thumbnails and regenerate them
3. restart plex server

Can anybody help me with that problem? If it will be necessary, I will post logs here if you tell me what do you need and how can I get it.

Thank you very much.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 11, 2023, 5:30pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/2 "2023-02-11T17:30:40Z")

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It appears the show has some poor metadata at the sources used by Plex to collect those information. On The Movie Database, only episodes 1-16 of season 1 have thumbs assigned to them – all subsequent episodes simply have no thumb at all. On TheTVDb it appears all episodes have the “duplicate” thumb you get to see from episode 17 onwards.  
It appears Plex will attempt to find a thumb from different sources to cover for gaps as they appear on TMDB. It has no means to know that somebody on TVDb was a bit lazy and assigned the same image to all episodes ☹

> **[Season 1](https://www.themoviedb.org/tv/11250-pasi-n-de-gavilanes/season/1)**

> **[Pasión de Gavilanes - Unknown - Season 1 - TheTVDB.com](https://thetvdb.com/series/hidden-passion/seasons/official/1)**

# 

Long story short – not much you can do unless you’re willing to contribute missing thumbs to TMDb.

> **[Sign Up — The Movie Database (TMDB)](https://www.themoviedb.org/signup)**
>
> The Movie Database (TMDB) is a popular, user editable database for movies and TV shows.

PS: next time, please include some reference to what show that is. This will help others to assist and avoid to identify the show based on the episode titles alone.

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**Author:** ![pluser](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@pluser](https://forums.plex.tv/u/pluser)\
**Post date:** [February 11, 2023, 6:03pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/3 "2023-02-11T18:03:09Z")

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@tom80H understand now. Thank you very much.

> [@tom80H](#):
>
> PS: next time, please include some reference to what show that is. This will help others to assist and avoid to identify the show based on the episode titles alone.

sure, sorry for that

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**Author:** ![pluser](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@pluser](https://forums.plex.tv/u/pluser)\
**Post date:** [February 11, 2023, 6:15pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/4 "2023-02-11T18:15:57Z")

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btw found another poster image in every episode. Is there any way to change poster to all episodes at once?

> **[Screenshot\_7.jpg](https://drive.google.com/file/d/1--SlOID6yN642nTCdcR9i4_GjMo94w5M/view?usp=share_link)**
>
> Google Drive file.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 11, 2023, 6:27pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/5 "2023-02-11T18:27:01Z")

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Plex will offer a few automatically generated thumbs in the poster/thumb selection for episodes. IIRC those will be automatically picked if there’s no other poster available – in your particular case the “duplicate” poster is actually “there”, hence Plex won’t automatically pick the other thumb. You’ll need to manually set/select those.

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**Author:** ![pluser](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@pluser](https://forums.plex.tv/u/pluser)\
**Post date:** [February 11, 2023, 9:52pm UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/6 "2023-02-11T21:52:42Z")

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Understand, thank you

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<div class="post-metadata">

**Author:** ![pluser](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@pluser](https://forums.plex.tv/u/pluser)\
**Post date:** [February 17, 2023, 8:26am UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/7 "2023-02-17T08:26:09Z")

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btw I tried to add screenshot to episode 7 on [themoviedb.org](http://themoviedb.org)  
In plex server I refreshed metadata but I still don’t have screenshot downloaded from [themoviedb.org](http://themoviedb.org).

Am I doing something wrong?

> **[Season 1](https://www.themoviedb.org/tv/11250-pasi-n-de-gavilanes/season/1/episode/17)**

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 17, 2023, 8:47am UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/8 "2023-02-17T08:47:10Z")

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It’ll take 1-2 days for such updates to be incorporated into the Plex metadata backend.

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<div class="post-metadata">

**Author:** ![pluser](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@pluser](https://forums.plex.tv/u/pluser)\
**Post date:** [February 17, 2023, 8:50am UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/9 "2023-02-17T08:50:51Z")

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hm… I added thumbnail 1.2.2023

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 18, 2023, 8:51am UTC](https://forums.plex.tv/t/plex-shows-duplicate-thumbnails-in-tv-show/830370/10 "2023-05-18T08:51:34Z")

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