# Plex stopped analyzing Intros and creating thumbnails

**URL:** https://forums.plex.tv/t/plex-stopped-analyzing-intros-and-creating-thumbnails/755177
**Category:** Plex Media Server
**Tags:** server-mac
**Created:** [November 3, 2021, 1:53pm UTC](https://forums.plex.tv/t/plex-stopped-analyzing-intros-and-creating-thumbnails/755177 "2021-11-03T13:53:54Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Rox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rox/32/4698_2.png) [@Rox](https://forums.plex.tv/u/Rox)
#### Post date: [November 3, 2021, 1:53pm UTC](https://forums.plex.tv/t/plex-stopped-analyzing-intros-and-creating-thumbnails/755177/1 "2021-11-03T13:53:54Z")

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Server Version#: 1.24.5.5173

Two weeks ago plex stopped analyzing intros and creating thumbnails after i added a large amount of TV series and movies at once. Generate video preview thumbnails is still set to as a scheduled task and when media is added and intro detection is also enabled.

Logs are attached.  
Any idea what to do?

[Plex Media Server Logs\_2021-11-03\_14-44-24.zip](https://forums.plex.tv/uploads/short-url/kT6OfsxaZqXtZOiebApUCqP8fJa.zip) (3.0 MB)

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<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 1, 2022, 1:54pm UTC](https://forums.plex.tv/t/plex-stopped-analyzing-intros-and-creating-thumbnails/755177/2 "2022-02-01T13:54:10Z")

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