# Plex stopped working on LG TVs **URL:** \ **Category:** General Discussions\ **Created:** [April 11, 2018, 2:23am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200 "2018-04-11T02:23:59Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![manosoft](https://avatars.discourse-cdn.com/v4/letter/m/ecccb3/32.png) [@manosoft](https://forums.plex.tv/u/manosoft)\ **Post date:** [April 11, 2018, 2:23am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/1 "2018-04-11T02:23:59Z")
Hi Guys I have two LG Tvs. Plex worked perfectly until yesterday. Today, Plex stopped work. On both TVs (same time)!!! When I choose any video, the screen will stop at three dots. (Pic 1) I was in 1.12.2.4929 version. I downgraded to version 1.8.4.4249 and it still does not work. Win 10. If I use LG App, it works perfectly. (Pic 2) I have one Sony TV and still work.! Can someone help me? Thanks ---
**Author:** ![manosoft](https://avatars.discourse-cdn.com/v4/letter/m/ecccb3/32.png) [@manosoft](https://forums.plex.tv/u/manosoft)\ **Post date:** [April 11, 2018, 2:25am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/2 "2018-04-11T02:25:36Z")
LG App working ---
**Author:** ![KGleason](https://avatars.discourse-cdn.com/v4/letter/k/7993a0/32.png) [@KGleason](https://forums.plex.tv/u/KGleason)\ **Post date:** [April 11, 2018, 3:01am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/3 "2018-04-11T03:01:29Z")
I’m having the same issue. No fix yet, eh? ---
**Author:** ![louisthunter](https://avatars.discourse-cdn.com/v4/letter/l/bbe5ce/32.png) [@louisthunter](https://forums.plex.tv/u/louisthunter)\ **Post date:** [April 11, 2018, 3:12am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/4 "2018-04-11T03:12:54Z")
Same issue here. Not sure what’s up. ☹ ---
**Author:** ![hotcrab](https://avatars.discourse-cdn.com/v4/letter/h/bbce88/32.png) [@hotcrab](https://forums.plex.tv/u/hotcrab)\ **Post date:** [April 11, 2018, 4:24am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/5 "2018-04-11T04:24:03Z")
me too. I am guessing this release today broke it? > **[Plex for Smart TVs & TiVo](https://forums.plex.tv/discussion/comment/1650656/#Comment_1650656)** > > April 10 2018 • 3.13.15 This is a release for only LG webOS devices. FIXED: webOS: Correct 3.13.9 regression which prevented resuming Direct Stream and transcoded video playback at an offset on webOS 1. ---
**Author:** ![kingdonk123](https://avatars.discourse-cdn.com/v4/letter/k/5e9695/32.png) [@kingdonk123](https://forums.plex.tv/u/kingdonk123)\ **Post date:** [April 11, 2018, 4:36am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/6 "2018-04-11T04:36:10Z")
Same problem. I actually started experiencing the problem before I upgraded today to Version 1.12.2.4929. Upgrading didn’t help. In the mean time, you can use XPlay. It’s free for a 6 day trial. Hopefully that will be enough time for bug fix. ---
**Author:** ![cjrmnr](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@cjrmnr](https://forums.plex.tv/u/cjrmnr)\ **Post date:** [April 11, 2018, 6:40am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/7 "2018-04-11T06:40:32Z")
Using the LG TV app doesn’t work. Using LG’s Video feature does but we shouldn’t have to use that. Fix the native app…this is not a solution. ---
**Author:** ![ianlyons](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianlyons/32/9293_2.png) [@ianlyons](https://forums.plex.tv/u/ianlyons)\ **Post date:** [April 11, 2018, 7:38am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/8 "2018-04-11T07:38:27Z")
Having same problem - just won’t play anything started pre 1.12.2.4929 other plex clients work fine Xplay still works fine ---
**Author:** ![RDHoworth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rdhoworth/32/336163_2.png) [@RDHoworth](https://forums.plex.tv/u/RDHoworth)\ **Post date:** [April 11, 2018, 8:41am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/9 "2018-04-11T08:41:59Z")
Exactly the same for me. It is a shame that LGs quality control can let such a major error through. ---
**Author:** ![TehRobot](https://avatars.discourse-cdn.com/v4/letter/t/7bcc69/32.png) [@TehRobot](https://forums.plex.tv/u/TehRobot)\ **Post date:** [April 11, 2018, 8:42am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/10 "2018-04-11T08:42:04Z")
Having the same issues. Hopefully they roll back the Plex for LG until they fix the issue ---
**Author:** ![jonwarby](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@jonwarby](https://forums.plex.tv/u/jonwarby)\ **Post date:** [April 11, 2018, 10:11am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/11 "2018-04-11T10:11:55Z")
Also got the same issue. Working fine last night, can connect to plex server ok and display content but it wont play any video files. ---
**Author:** ![jt4g](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jt4g](https://forums.plex.tv/u/jt4g)\ **Post date:** [April 11, 2018, 10:23am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/12 "2018-04-11T10:23:58Z")
yup same issue here luckily it still works fine on PS4 / Xbox apps Hopefully it won’t take long to fix ---
**Author:** ![yr66](https://avatars.discourse-cdn.com/v4/letter/y/e8c25b/32.png) [@yr66](https://forums.plex.tv/u/yr66)\ **Post date:** [April 11, 2018, 10:34am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/13 "2018-04-11T10:34:31Z")
Any fix yet ---
**Author:** ![richyboy1980](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/richyboy1980/32/89781_2.png) [@richyboy1980](https://forums.plex.tv/u/richyboy1980)\ **Post date:** [April 11, 2018, 10:42am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/14 "2018-04-11T10:42:54Z")
> @RDHoworth said: > Exactly the same for me. It is a shame that LGs quality control can let such a major error through. I think this is a Plex server issue rather than an LG issue. Maybe if Plex updated the app for LG TVs we wouldn’t have had this issue ---
**Author:** ![richyboy1980](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/richyboy1980/32/89781_2.png) [@richyboy1980](https://forums.plex.tv/u/richyboy1980)\ **Post date:** [April 11, 2018, 10:43am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/15 "2018-04-11T10:43:47Z")
Same issues. Running LG Plex app versions 2.1.0 and Plex server 1.12.2.4929 Considering my TV hasn’t had a firmware upgrade since November 2017 and th Rolex app hasn’t been updated since September 2016, I highly suspect this is a Plex Server issue ---
**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\ **Post date:** [April 11, 2018, 11:13am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/16 "2018-04-11T11:13:59Z")
We have some folks looking into this issue, sorry to anyone this is affecting and we’ll try to get a resolution asap! ---
**Author:** ![velenski](https://avatars.discourse-cdn.com/v4/letter/v/ed655f/32.png) [@velenski](https://forums.plex.tv/u/velenski)\ **Post date:** [April 11, 2018, 11:49am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/17 "2018-04-11T11:49:47Z")
> @drzoidberg33 said: > We have some folks looking into this issue, sorry to anyone this is affecting and we’ll try to get a resolution asap! i sure hope it is fixed quick as i share with many friends and half of the people cant play files on webos LGTV ---
**Author:** ![olisimon](https://avatars.discourse-cdn.com/v4/letter/o/f08c70/32.png) [@olisimon](https://forums.plex.tv/u/olisimon)\ **Post date:** [April 11, 2018, 11:57am UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/18 "2018-04-11T11:57:46Z")
Hi a sea that plex has released 3.13.15 for LG webOS,(with a fix for this porblem) but my tv is stuck with 3.13.14. Anyone know how to fix this? 😕 ---
**Author:** ![velenski](https://avatars.discourse-cdn.com/v4/letter/v/ed655f/32.png) [@velenski](https://forums.plex.tv/u/velenski)\ **Post date:** [April 11, 2018, 12:25pm UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/19 "2018-04-11T12:25:33Z")
yup sucks really bad here my details ! need fixing fast, bored as hell now ---
**Author:** ![SonOfSpock](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@SonOfSpock](https://forums.plex.tv/u/SonOfSpock)\ **Post date:** [April 11, 2018, 2:34pm UTC](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200/20 "2018-04-11T14:34:03Z")
I am currently using the XPlay app on my LG TV until the problem is fixed. Have scoured the forums and this appears to be the only work around for the moment. [Next page](https://forums.plex.tv/t/plex-stopped-working-on-lg-tvs/232200.md?page=2)