# Plex Streaming Service not working **URL:** \ **Category:** Online Media Sources\ **Tags:** server-windows, player-windows, livetv-streaming\ **Created:** [April 25, 2021, 11:26pm UTC](https://forums.plex.tv/t/plex-streaming-service-not-working/711973 "2021-04-25T23:26:50Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![UsamaWaheed](https://avatars.discourse-cdn.com/v4/letter/u/2acd7d/32.png) [@UsamaWaheed](https://forums.plex.tv/u/UsamaWaheed)\ **Post date:** [April 25, 2021, 11:26pm UTC](https://forums.plex.tv/t/plex-streaming-service-not-working/711973/1 "2021-04-25T23:26:50Z")
Server Version#: 1.22.2.4282- a97b03fad Player Version#: 1.31.0.2254-43df1e6e I am facing that the Plex Streaming services for both movies & live TV are not working. I see an exclamation beside both these titles & when I click on them, I get the error “There was an unexpected error. Please visit our forums if you continue to experience problems”. Please note that I have tried this from the browser, Plex app on Windows, Plex app on the server itself, PLEX mobile app to no avail. I am sorry if this has been answered before; however, I couldn’t find the answer to this. A couple of main points: - My server libraries work without any issue; only Plex Free Live TV & Movies do not work. - I am a PlexPass holder if it makes any difference. Please see screenshots of the error. ![001-3.21.42 AM](https://global.discourse-cdn.com/plex/original/3X/f/3/f3e2c9fe8745e87f3b27f86487d3be96459a1ffc.jpeg) ![002-3.22.10 AM](https://global.discourse-cdn.com/plex/original/3X/8/0/8055b3cf75fc9f5c8cc088cfa112e8b57a91afe9.jpeg) ---
**Author:** ![UsamaWaheed](https://avatars.discourse-cdn.com/v4/letter/u/2acd7d/32.png) [@UsamaWaheed](https://forums.plex.tv/u/UsamaWaheed)\ **Post date:** [May 14, 2021, 4:20pm UTC](https://forums.plex.tv/t/plex-streaming-service-not-working/711973/2 "2021-05-14T16:20:33Z")
Any suggestions from anyone? Bump. ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [May 14, 2021, 11:17pm UTC](https://forums.plex.tv/t/plex-streaming-service-not-working/711973/3 "2021-05-14T23:17:05Z")
Plex free movies and live TV are blocked in some countries. I saw another poster from the UAE earlier with the same issue and I"m sure there are other countries as well. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 14, 2021, 11:29pm UTC](https://forums.plex.tv/t/plex-streaming-service-not-working/711973/4 "2021-05-14T23:29:49Z")
> From [https://support.plex.tv/articles/frequently-asked-questions-vod/](https://support.plex.tv/articles/frequently-asked-questions-vod/) (as of March 30, 2021) > > ### Are there geographic restrictions? > > Some distributors have very specific requirements for where their content is allowed to be played, due to various licensing parameters they have in place with everyone they work with. Though some content in our catalog will only be playable in certain countries, much of it can be played worldwide. We’re continuing to work with new and existing partners to bring even more titles for users all over the world. > > Due to local regulations in a few countries, our on-demand content will not be available for users located in the following countries: > > - Bahrain > - Cuba > - Egypt > - Iran > - North Korea > - Qatar > - Saudi Arabia > - Sudan > - Syria > - Turkey > - Turkmenistan > - United Arab Emirates ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 12, 2021, 11:30pm UTC](https://forums.plex.tv/t/plex-streaming-service-not-working/711973/5 "2021-08-12T23:30:04Z")
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