# Plex subtitles encoding on ubuntu 20
**URL:** https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [January 12, 2021, 1:24pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445 "2021-01-12T13:24:01Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@tomtom0013](https://forums.plex.tv/u/tomtom0013)
#### Post date: [January 12, 2021, 1:24pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/1 "2021-01-12T13:24:02Z")
Server Version#: 1.21.1.3876
Player Version#: all
Hello,
I have a wrong subtitles encoding when I upload them. When I update my server installation I have this:
PlexMediaServer install: PlexMediaServer-1.21.1.3842-b0c7a97d9 - Installation starting.
PlexMediaServer install:
PlexMediaServer install: Now installing based on:
PlexMediaServer install: Installation Type: Update
PlexMediaServer install: Process Control: systemd
PlexMediaServer install: Plex User: plex
PlexMediaServer install: Plex Group: plex
PlexMediaServer install: Video Group: video
PlexMediaServer install: Metadata Dir: /home/tomtom0013/sauvegarde/plexmediaserver/Library/Application Support
PlexMediaServer install: Temp Directory: /tmp (set in Preferences.xml)
PlexMediaServer install: Lang Encoding: en\_US.UTF-8
PlexMediaServer install: Config file used: /etc/systemd/system/plexmediaserver.service.d/override.conf
PlexMediaServer install: Intel QSV Hardware: Not found
PlexMediaServer install:
PlexMediaServer install: OpenCL library: Installed
PlexMediaServer install: Beignet package: Installed
PlexMediaServer install:
PlexMediaServer install: Completing final configuration.
PlexMediaServer install: Starting Plex Media Server.
PlexMediaServer install: PlexMediaServer-1.21.1.3842-b0c7a97d9 - Installation successful. Errors: 0, Warnings: 0
I think I just need to change Lang Encoding: en\_US.UTF-8 to Lang Encoding: fr\_FR.UTF-8
How can I do that please?
tomtom
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 12, 2021, 1:34pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/2 "2021-01-12T13:34:02Z")
> [@tomtom0013](#):
>
> I think I just need to change Lang Encoding: en\_US.UTF-8 to Lang Encoding: fr\_FR.UTF-8
Why do you think you have to do that?
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### Author:  [@tomtom0013](https://forums.plex.tv/u/tomtom0013)
#### Post date: [January 12, 2021, 1:55pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/3 "2021-01-12T13:55:39Z")
Because I have this problem on French subtitles only, but it’s my best clue, if you have any other idea I’m listening
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 12, 2021, 1:57pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/4 "2021-01-12T13:57:08Z")
What kind of subtitles are you using? External or embedded?
If external, could you zip one example and send it to me?
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### Author:  [@tomtom0013](https://forums.plex.tv/u/tomtom0013)
#### Post date: [January 12, 2021, 2:10pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/5 "2021-01-12T14:10:04Z")
It happen only with external subtitles, mostly grabbed on [Addic7ed.com](http://Addic7ed.com)[Shameless (US) - 11x04 - NIMBY.GGEZ.French.C.updated.Addic7ed.com.zip](https://forums.plex.tv/uploads/short-url/spUg4oIyWem9U6cKbw4WFVEiJty.zip) (32.2 KB)
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [January 12, 2021, 2:12pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/6 "2021-01-12T14:12:23Z")
See if anything changes if you use this version: [Shameless (US) - 11x04 - NIMBY.GGEZ.French.C.updated.Addic7ed.com.fre.srt.zip](https://forums.plex.tv/uploads/short-url/hWSyBDqm1SNHS1Nb2kW8kMRVRs2.zip) (30.7 KB)
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [April 12, 2021, 2:12pm UTC](https://forums.plex.tv/t/plex-subtitles-encoding-on-ubuntu-20/677445/7 "2021-04-12T14:12:26Z")
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