# Plex subtitles issue **URL:** \ **Category:** General Discussions\ **Created:** [November 13, 2020, 9:22pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246 "2020-11-13T21:22:56Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 9:19pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/21 "2020-11-21T21:19:09Z")
is it possible that issue is with the OS or i need to setup something some localization in plex server settings? ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [November 21, 2020, 9:24pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/22 "2020-11-21T21:24:55Z")
> [@heap0](#): > > so i assumed that it converts encoding Sadly not always ☹ > [@heap0](#): > > or do i need to manually go thru that hassle each time? Either that, or use [SRT2UTF-8](https://forums.plex.tv/t/rel-srt2utf-8/54149) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 21, 2020, 9:30pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/23 "2020-11-21T21:30:11Z")
I took the subtitle file from above and simply converted it to UTF-8 (with BOM). (originally, it was using a national 8-bit Windows encoding). For Plex, you will always need to use UTF-8, which is nowadays supported practically everywhere. (File removed) You can use the above mentioned Plex plugin, or you can use a multitude of other ways to change the text encoding. SRT files are simply text files, which follow a certain, very simple structure. So you can practically use any software which can load simple text files and supports conversion of text encoding. Even the simplistic notepad.exe on Windows 10 can do this now. Since I check every subtitle file before adding it to my server, I use [Subtitle Edit](http://www.nikse.dk/SubtitleEdit "Subtitle Edit") to do the conversion. It also supports a “batch mode”, where it processes a whole folder (and its subfolders) at once. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 9:43pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/24 "2020-11-21T21:43:02Z")
so there is no plugin for a plex that can do all that hassle on background … ie download subt file, conver it etc… so i dont need go thru that hassle as 15y ago with kodi … ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [November 21, 2020, 9:44pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/25 "2020-11-21T21:44:19Z")
> [@heap0](#): > > so there is no plugin for a plex that can do all that hassle on background Huh… The build in’s works, and the one I pointed towards, can do the conversion automatically ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 21, 2020, 9:45pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/26 "2020-11-21T21:45:07Z")
To my knowledge, SubZero is supposed to do just that. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:03pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/27 "2020-11-21T22:03:06Z")
frankly no clue how to install it … as notihing regarding installation is here … > **[ukdtom/SRT2UTF-8.bundle](https://github.com/ukdtom/SRT2UTF-8.bundle)** > > Plex Agent, that'll convert sidecar subtitle files into UTF-8, if not - ukdtom/SRT2UTF-8.bundle ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 21, 2020, 10:03pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/28 "2020-11-21T22:03:46Z")
> **[How do I manually install a plugin? | Plex Support](https://support.plex.tv/articles/201187656-how-do-i-manually-install-a-plugin/)** > > The code for a Plex plugin is contained within a directory named with a “.bundle” suffix. As such they are... ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:04pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/29 "2020-11-21T22:04:22Z")
there is something : [https://github.com/ukdtom/SRT2UTF-8.bundle/wiki/Installation](https://github.com/ukdtom/SRT2UTF-8.bundle/wiki/Installation) ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:04pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/30 "2020-11-21T22:04:51Z")
even why such a trivia functionality is not natively supported by plex… wondering. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:13pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/31 "2020-11-21T22:13:58Z")
can i somehow check via plex gui what plugins are loaded? ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:18pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/32 "2020-11-21T22:18:28Z")
i installed plugin - no clue if its loaded? - but still subtitles broken… ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:31pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/33 "2020-11-21T22:31:41Z")
no clue what Agents have to set-up … Personal media Plex movie (legacy) movie database? argh … pain. now got why ppl rather buy netflix… ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:35pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/34 "2020-11-21T22:35:27Z")
section Movies\> i set Scanner: Plex movie scanner agent: The movie database ![image](https://global.discourse-cdn.com/plex/original/3X/7/1/719deb6d5bfe7bf1206f24295b4511cb3b736b4f.png) in server config: Agent section ![image](https://global.discourse-cdn.com/plex/original/3X/a/3/a3a361a7efb5987d3aa8bf49135969e8c920f6fb.jpeg) subtitles still broken.. apparently nothing was encoded to utf8 … ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:38pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/35 "2020-11-21T22:38:45Z")
all the time i Select Srt2utf8 … when i click on other section for example Personal Media … it got unselected from The Movie database… anotrher bug? ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 21, 2020, 10:39pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/36 "2020-11-21T22:39:51Z")
> [@heap0](#): > > its not UTf8 … Huh. I didn’t actually check since it worked for me. but Ansi files should work too, since it’s still 8-bit. Can you provide a screenshow of the bad rendering? Since it worked for me, could be something local ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:42pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/37 "2020-11-21T22:42:17Z")
i dont know … its all broken apparently. why i cant select that broken plugin as part of the Movie database? seems plex is just one big piece of broken code. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:46pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/38 "2020-11-21T22:46:49Z")
jesus christ wwhat a ■■■■ code … now all the Czech subtitles disappear … thats unbelievable. ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:48pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/39 "2020-11-21T22:48:26Z")
can anyone advice what a hell is going on here? how to setup that broken code properly? ---
**Author:** ![heap0](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@heap0](https://forums.plex.tv/u/heap0)\ **Post date:** [November 21, 2020, 10:50pm UTC](https://forums.plex.tv/t/plex-subtitles-issue/653246/40 "2020-11-21T22:50:48Z")
where is any SAVE button? when i Select opensubtitles and that srt .. plugin it all got unselected once i click on other section … for example The movie database… ![image](https://global.discourse-cdn.com/plex/original/3X/1/d/1d9623c8a74885d69ee8c328a9239c38051c6a18.jpeg) I bought premium pass but the code is really like for kidds, no native support for anything apparently. [Previous page](https://forums.plex.tv/t/plex-subtitles-issue/653246.md?page=1) [Next page](https://forums.plex.tv/t/plex-subtitles-issue/653246.md?page=3)