# Plex Subtitles Issues - Deutschland 83

**URL:** <https://forums.plex.tv/t/plex-subtitles-issues-deutschland-83/696011>\
**Category:** General Discussions\
**Created:** [March 1, 2021, 6:10pm UTC](https://forums.plex.tv/t/plex-subtitles-issues-deutschland-83/696011 "2021-03-01T18:10:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ZackTex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zacktex/32/93399_2.png) [@ZackTex](https://forums.plex.tv/u/ZackTex)\
**Post date:** [March 1, 2021, 6:10pm UTC](https://forums.plex.tv/t/plex-subtitles-issues-deutschland-83/696011/1 "2021-03-01T18:10:42Z")

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So I am not sure where to post this. I struggled to get subtitles for episode 3 of Deutschland 83. I had to upload them by hand as the ones Plex was finding did not work.

I always assumed that if I set the subtitles on my home system, that users outside would get those subtiltes. That does not seem to be the case? They are getting the same bad ones I got via Plex and they are not used to searching and finding stuff like this.

Is there a way to set the subtitles on the server side so all users get the right ones? Thanks!

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 1, 2021, 6:14pm UTC](https://forums.plex.tv/t/plex-subtitles-issues-deutschland-83/696011/2 "2021-03-01T18:14:16Z")

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If you add the right subtitles beside your video files and tag them with the right language, [Adding Local Subtitles to Your Media | Plex Support](https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/) then they will get activated automatically.

As long as your shared users have their language preferences set correctly.

> **[Account Audio/Subtitle Language Settings | Plex Support](https://support.plex.tv/articles/204985278-account-audio-subtitle-language-settings/)**
>
> You can specify language settings for your Plex account related to how audio and subtitle tracks are chosen when playing...

Did I understand correctly that this show is aired with German audio throughout?  
If that is the case, then you need to

- name your external subtitle with exactly the same file name as the video file – but add in `.eng` just before the file name extension. This is to indicate that the subtitle file contains English text.
- set the language preferences of your Plex account thusly:  
 Automatically select audio and subtitle tracks  
PREFERRED AUDIO LANGUAGE = English  
PREFERRED SUBTITLE LANGUAGE = English  
AUTO-SELECT SUBTITLE MODE = Shown with foreign audio
- The video file must have proper metadata, which indicate to Plex, that the audio stream is in fact German

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<div class="post-metadata">

**Author:** ![ZackTex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zacktex/32/93399_2.png) [@ZackTex](https://forums.plex.tv/u/ZackTex)\
**Post date:** [March 1, 2021, 7:50pm UTC](https://forums.plex.tv/t/plex-subtitles-issues-deutschland-83/696011/3 "2021-03-01T19:50:28Z")

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That sorted it - Thanks!

Where I got confused as I would upload internally and thought all users would get the benfit of it. Now I get it…Thanks!!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 30, 2021, 7:50pm UTC](https://forums.plex.tv/t/plex-subtitles-issues-deutschland-83/696011/4 "2021-05-30T19:50:55Z")

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