# Plex Suddenly Stops Hardware Transcoding

**URL:** https://forums.plex.tv/t/plex-suddenly-stops-hardware-transcoding/841173
**Category:** Plex Media Server
**Tags:** server-linux, apple-tv, server-truenas
**Created:** [May 15, 2023, 1:21pm UTC](https://forums.plex.tv/t/plex-suddenly-stops-hardware-transcoding/841173 "2023-05-15T13:21:26Z")
**Posts on this page:** 1
**Showing post:** 68

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [May 30, 2023, 4:05pm UTC](https://forums.plex.tv/t/plex-suddenly-stops-hardware-transcoding/841173/68 "2023-05-30T16:05:37Z")

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Folks,

Please join us here, we have progress and a test to perform.

> [@Hardware Transcoding issues - ApolloLake & GeminiLake CPUs](https://forums.plex.tv/t/1-32-2-7002/840714/54):
>
> ALL: For those with the J3355, J3455, J4125 problem, as well as those with older Intel Core -3xxx and -4xxx CPUs, The engineer has a file for you to test with. There are specific instructions : Place this file in the Cache/va-dri-linux-x86\_64 directory under Plex Media Server unzip it It will look like this when done. root@glockner:/vol/plexmediaserver/Plex Media Server/Cache/va-dri-linux-x86\_64# ls -la total 9176 drwxr-xr-x 2 plex plex 69 May 30 12:00 . drwxr-xr-x 9 plex pl…

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