# Plex, Tidal and Edge

**URL:** https://forums.plex.tv/t/plex-tidal-and-edge/855095
**Category:** Online Media Sources
**Tags:** tidal
**Created:** [September 27, 2023, 5:51pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095 "2023-09-27T17:51:53Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![avit100](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@avit100](https://forums.plex.tv/u/avit100)
#### Post date: [September 27, 2023, 5:51pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/1 "2023-09-27T17:51:53Z")

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Is there any progress on allowing playing Tidal in Microsoft Edge? It only works in Chrome. It also works in Edge Inprivate. Not sure why it does not work in regular Edge. I get a DRM s6007 error message. I see that are previous reports of this, no response from Plex!

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [September 27, 2023, 6:19pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/2 "2023-09-27T18:19:25Z")

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Do you have DRM support enabled in the browser?

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### Author: ![avit100](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@avit100](https://forums.plex.tv/u/avit100)
#### Post date: [September 27, 2023, 7:06pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/4 "2023-09-27T19:06:30Z")

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As far as I can tell it is on. Playing Tidal from the Tidal site works fine. I can play Netflix on the web. And Tidal works in Microsoft Edge as long as I am not logged in! As soon as I sign in, it stops working. I have a Plex Pass and a Tidal family account. It is not managed by Plex, I added it in the other services page. The Plex account is a managed household, I am using the Manager account. For other users, Tidal does not appear.

Server version is 1.32.6.7557

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [September 27, 2023, 8:35pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/5 "2023-09-27T20:35:10Z")

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Ok. But is DRM enabled in browser or not. Are you on Windows, Linux or Mac?

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### Author: ![avit100](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@avit100](https://forums.plex.tv/u/avit100)
#### Post date: [September 27, 2023, 9:09pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/6 "2023-09-27T21:09:33Z")

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Windows 11 H2, and DRM is tuned on.  
Allow sites to play protected content is on  
Allow identifiers for protected content is on.

WHen I am not logged into plex, I can play Tidal. As soon as I log in, it stops working. If DRM was not enabled, I assume that it would not work at all. SInce it only fails when I am logged in, it seems to be some other issue. Maybe the identifier is no good ?

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### Author: ![avit100](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@avit100](https://forums.plex.tv/u/avit100)
#### Post date: [September 30, 2023, 6:18pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/7 "2023-09-30T18:18:12Z")

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I upgraded to server 1.32.7.7571. Problem still exists.

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### Author: ![avit100](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@avit100](https://forums.plex.tv/u/avit100)
#### Post date: [October 8, 2023, 7:13pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/8 "2023-10-08T19:13:52Z")

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If I turn off Hardware Acceleration in Edge, it works. Seems like there is a problem with Tidal, DRM and hardware acceleration.

Any thoughts?

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [October 17, 2023, 1:41pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/9 "2023-10-17T13:41:23Z")

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Edge is not supported for lossless audio from Tidal but I am not clear on which type you are playing. You definitely need DRM enabled in browser. This is the first time I have heard of hardware acceleration mattering for audio though.

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### Author: ![avit100](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@avit100](https://forums.plex.tv/u/avit100)
#### Post date: [October 17, 2023, 4:32pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/10 "2023-10-17T16:32:29Z")

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Tidal can play no problem in Edge. Try this link [One More Drink She Said / Web Player – TIDAL](https://listen.tidal.com/album/248018973). The quality is max-flac - no problem. However, when I play any Tidal tracks from Plex when logged into my account - it will only work on Edge if I turn off hardware acceleration. If I play from Plex using Chrome, I have no problem. There is some interaction between Plex, Tidal, Edge and Harware acceleration that is not working.

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [October 17, 2023, 4:37pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/11 "2023-10-17T16:37:45Z")

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What Tidals app can do and what ours can do are two separate things.

From our support doc on Tidal

 ![An_Intro_to_TIDAL_With_Plex___Plex_Support](https://global.discourse-cdn.com/plex/original/4X/1/8/4/18444f1c617126ac75481f2f79152fb3e188c167.png)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 15, 2024, 4:38pm UTC](https://forums.plex.tv/t/plex-tidal-and-edge/855095/12 "2024-01-15T16:38:02Z")

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