# Plex + Tidal not working
**URL:** https://forums.plex.tv/t/plex-tidal-not-working/843401
**Category:** General Discussions
**Tags:** tidal, account
**Created:** [June 4, 2023, 2:57pm UTC](https://forums.plex.tv/t/plex-tidal-not-working/843401 "2023-06-04T14:57:57Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Melekitto](https://forums.plex.tv/u/Melekitto)
#### Post date: [June 4, 2023, 2:57pm UTC](https://forums.plex.tv/t/plex-tidal-not-working/843401/1 "2023-06-04T14:57:57Z")
Hello,
I purchased the Tidal subscription through Plex, but it’s not working. I only have access to Tidal previews as if I don’t have a subscription. I tried linking my Tidal account to my Plex account again, but without success. How can I resolve this issue? If anyone has any ideas, I’m all ears! 😃
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### Author:  [@Melekitto](https://forums.plex.tv/u/Melekitto)
#### Post date: [June 6, 2023, 6:03pm UTC](https://forums.plex.tv/t/plex-tidal-not-working/843401/3 "2023-06-06T18:03:34Z")
Hello,
the e-mail support helped me and it works ! Before unlink tidal and link it again, i had to disable the Music/TIDAL provider on Plex and enable it again after and it works !
If someone has the same problem one day, try this 😉
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [September 4, 2023, 6:04pm UTC](https://forums.plex.tv/t/plex-tidal-not-working/843401/4 "2023-09-04T18:04:27Z")
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