# PLEX TOTTALLY UNUSABLE!! Error loading the dashboard
**URL:** https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639
**Category:** General Discussions
**Created:** [July 20, 2017, 6:42am UTC](https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639 "2017-07-20T06:42:41Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Killuminati](https://forums.plex.tv/u/Killuminati)
#### Post date: [July 20, 2017, 6:42am UTC](https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639/1 "2017-07-20T06:42:41Z")
Please, my Plex server which I’m using daily since 2011 is totally unusable.
Here is my problem
I have this error for a few days.
I’ve got 4 libraries (TV shows, HD movies, 4K movies, Animé) I only have the issue with HD movies library (2404 movies) I usually sort my library by “recently added” so that the latest movies added appears first. I’ve just discovered that I got no issue when sorting by title, by resolution, by debit or by rating my library shows up with no problem. As soon as I select another way of sorting (Year, date added, progress…) I have the error message.
I ran database check with sqlite3, I got the result OK. Nevertheless I ran a database repair, just to got sure, check again and OK again.
PMS 1.5.3.3580 under mac OS. I tried to update to latest version with no success.
Consequently, I cannot reach Plex on my Apple TV. It says it can’t find any available content on my server so I can’t watch any movie
Please, PLEX team, find a fix, many users have this issue, could all databases crash at the same time?
I’ve been using Plex since 2011 with no major issue, I can’t believe my favorite media server is falling appart…
Best regards
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [July 20, 2017, 6:58am UTC](https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639/2 "2017-07-20T06:58:17Z")
have you optimized your database recently?
do you have database auto backups enabled so that you can restore from one?
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### Author:  [@Killuminati](https://forums.plex.tv/u/Killuminati)
#### Post date: [July 20, 2017, 11:19am UTC](https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639/3 "2017-07-20T11:19:05Z")
Hello Thank you for your answer
Yes I did optimize my database recently. In fact, I do it at least once a week.
I do have auto backup every 3 days.
If you have a solution, please tell me how to restore database I don’t want to mess with it.
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### Author:  [@Killuminati](https://forums.plex.tv/u/Killuminati)
#### Post date: [July 20, 2017, 12:46pm UTC](https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639/4 "2017-07-20T12:46:17Z")
Thank you man
I’ve restored backup database and it now works!!
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 11:33pm UTC](https://forums.plex.tv/t/plex-tottally-unusable-error-loading-the-dashboard/199639/5 "2020-01-07T23:33:11Z")