# Plex Transcoder Errors? **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [August 2, 2023, 1:46am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193 "2023-08-02T01:46:13Z")\ **Posts on this page:** 10\ **Page:** 3
**Author:** ![gorgarp123](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@gorgarp123](https://forums.plex.tv/u/gorgarp123)\ **Post date:** [August 3, 2023, 12:26am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/41 "2023-08-03T00:26:08Z")
Actually, it is set to send it’s logs Settings \> advanced \> log to media server. Debug log level (Persists for 8 hours so last zip was while enabled) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 3, 2023, 12:26am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/42 "2023-08-03T00:26:36Z")
I will go digging but I don’t remember seeing player logs in it. Standby please ---
**Author:** ![gorgarp123](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@gorgarp123](https://forums.plex.tv/u/gorgarp123)\ **Post date:** [August 3, 2023, 12:27am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/43 "2023-08-03T00:27:32Z")
Yeah, I’m SSH’d in, if it’s a separate file it’s at the minimum not dumping it into that same log folder /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 3, 2023, 12:28am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/44 "2023-08-03T00:28:10Z")
stand by please… I found the samsung log info interspersed … filtering it now ---
**Author:** ![gorgarp123](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@gorgarp123](https://forums.plex.tv/u/gorgarp123)\ **Post date:** [August 3, 2023, 12:28am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/45 "2023-08-03T00:28:37Z")
No worries, take all the time you need. I’m around. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 3, 2023, 12:34am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/46 "2023-08-03T00:34:27Z")
1. PMS starts transcode REMUX for the TV app (normal) ```auto Aug 02, 2023 23:26:54.056 [139796445522744] DEBUG - [Req#4673f/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 437 (437) Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - Request: [192.168.1.231:60745 (Subnet)] POST /log (20 live) #4660a GZIP Signed-in Token (GreggyBear) (TV 2021) Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Setting up player for playback Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Creating player Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Created player Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Set player Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Checking for Ad Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Finished checking for Ad Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] playback state changed to: buffering Aug 02, 2023 23:26:54.098 [139796497574712] DEBUG - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] Opening playback Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Subtitles: Controller] Initializing controller Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] playback state changed to: playing Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] Refreshing playqueue, current item: Final Call Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] Refreshed/modified playqueue, current item: 543461 Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Subtitles: Worker Controller] Worker created. Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Subtitles: Engine] Created Subtitles Engine Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Subtitles: Connection] Received new connection request at offset 2171196 Aug 02, 2023 23:26:54.098 [139796497574712] INFO - [Req#4660a] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Subtitles: Connection] Opening connection at offset 2171196 ``` 1. Mid playback it wants to update player info ```auto Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [PlaybackSessionController] playback state changed to: paused Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Continue Watching Updater] Clearing continue watching settings Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Continue Watching Updater] Starting background service. Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Continue Watching Updater] Background service started. Aug 02, 2023 23:27:00.452 [139796449741624] ERROR - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Background Service]: Continue Watching: Request error: Error: connect ECONNREFUSED 127.0.0.1:9013 Aug 02, 2023 23:27:00.452 [139796449741624] ERROR - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Background Service]: Continue Watching: An error has occurred: Error: connect ECONNREFUSED 127.0.0.1:9013 Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Background Service]: Continue Watching: Updating Continue Watching data Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] Opening modal: SettingsScreen Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] Opened modal: SettingsScreen Aug 02, 2023 23:27:00.452 [139796449741624] INFO - [Req#46789] [Plex for Samsung] [GreggyBear:bo83t8cx92f8zjx83re93wvk] [Tizen Continue Watching Updater] Continue Watching service processing request. ``` 1. Playback just stops – No error messages from either side ```auto Aug 02, 2023 23:27:10.918 [139796497574712] DEBUG - [Req#46876/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 527 (527) Aug 02, 2023 23:27:11.097 [139796545047352] DEBUG - [HttpClient/HCl#1d0] HTTP/2.0 (0.3s) 200 response from GET https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=0&distribution=debian&version=1.32.5.7349-8f4248874 Aug 02, 2023 23:27:11.097 [139796396055352] INFO - [Req#46878] AutoUpdate: no updates available Aug 02, 2023 23:27:11.097 [139796580809528] DEBUG - Completed: [192.168.1.63:50267] 200 PUT /updater/check?download=0 (25 live) #46878 TLS GZIP 344ms 327 bytes (pipelined: 3) Aug 02, 2023 23:27:11.173 [139796445522744] DEBUG - [Req#4687c/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 528 (528) Aug 02, 2023 23:27:11.337 [139796449741624] DEBUG - [Req#46885/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 529 (529) Aug 02, 2023 23:27:11.549 [139796400274232] DEBUG - [Req#46888/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 530 (530) Aug 02, 2023 23:27:11.556 [139796497574712] DEBUG - Request: [192.168.1.63:50267 (Subnet)] GET /music/iTunes (25 live) #46884 TLS GZIP Signed-in Token (GreggyBear) (Chrome) Aug 02, 2023 23:27:11.556 [139796580809528] DEBUG - Completed: [192.168.1.63:50267] 404 GET /music/iTunes (25 live) #46884 TLS GZIP 0ms 511 bytes (pipelined: 4) Aug 02, 2023 23:27:11.562 [139796396055352] DEBUG - Request: [192.168.1.63:50267 (Subnet)] GET /hubs/continueWatching?contentDirectoryID=6%2C5%2C3%2C1%2C4%2C2%2Cplaylists%2C13&includeMeta=1&excludeFields=summary (25 live) #4688c TLS GZIP Signed-in Token (GreggyBear) (Chrome) Aug 02, 2023 23:27:11.562 [139796396055352] DEBUG - [Req#4688c] HubCache: Adding '1/continueWatching/1/hubs/continueWatching/enexternal-media,indirect-media,hub-style-list/contentDirectoryID=6%2C5%2C3%2C1%2C4%2C2%2Cplaylists%2C13&excludeFields=summary&includeMeta=1' to the cache (1/continueWatching/1/hubs/continueWatching/enexternal-media,indirect-media,hub-style-list/contentDirectoryID=6%2C5%2C3%2C1%2C4%2C2%2Cplaylists%2C13&excludeFields=summary&includeMeta=1). ``` 1. A bit further down – Transcoder crashes on the REMUX ```auto Aug 02, 2023 23:27:14.063 [139796582918968] DEBUG - Completed: [192.168.1.63:50244] 200 GET /web/chunk-9434-7f0a899023a2d7d6f9a8-plex-4.108.0.32184-ffafb0d.css (28 live) #468b4 GZIP 0ms 72260 bytes (pipelined: 9) Aug 02, 2023 23:27:14.072 [139796400274232] DEBUG - [Req#468c7/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 541 (541) Aug 02, 2023 23:27:14.344 [139796404493112] DEBUG - [Req#468d1/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 542 (542) Aug 02, 2023 23:27:14.696 [139796497574712] DEBUG - [Req#468d4/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 543 (543) Aug 02, 2023 23:27:15.047 [139796400274232] DEBUG - [Req#468d6/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 544 (544) Aug 02, 2023 23:27:15.364 [139796497574712] DEBUG - [Req#468d9/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 545 (545) Aug 02, 2023 23:27:15.672 [139796396055352] DEBUG - [Req#468db/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 546 (546) Aug 02, 2023 23:27:15.964 [139796449741624] DEBUG - [Req#468df/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 547 (547) Aug 02, 2023 23:27:16.319 [139796404493112] DEBUG - [Req#468e2/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 548 (548) Aug 02, 2023 23:27:16.614 [139796400274232] DEBUG - [Req#468e4/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 549 (549) Aug 02, 2023 23:27:17.260 [139796404493112] DEBUG - [Req#468e7/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 550 (550) Aug 02, 2023 23:27:17.624 [139796449741624] DEBUG - [Req#468ea/Transcode/dyipmgne48jzr6jsasyqqg08/98ad3695-40e9-4055-9112-ad7fb6ae564a] Transcoder segment range: 434 - 551 (551) Aug 02, 2023 23:27:17.686 [139796585499448] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 31040 is -11 (signal: Segmentation fault) Aug 02, 2023 23:27:17.686 [139796410821432] DEBUG - Notifying consumer that data is complete. ``` This is DUMB. Can you get me a copy of that file or the piece up to the point of failure ? (Is it small enough?) ---
**Author:** ![gorgarp123](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@gorgarp123](https://forums.plex.tv/u/gorgarp123)\ **Post date:** [August 3, 2023, 12:44am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/47 "2023-08-03T00:44:11Z")
Yeah, I’ll 7z it and send you a link. Password will be your username ---
**Author:** ![gorgarp123](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@gorgarp123](https://forums.plex.tv/u/gorgarp123)\ **Post date:** [August 4, 2023, 12:06am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/48 "2023-08-04T00:06:17Z")
Hey bud, figured I’d come back here versus DMs. I assume at this point it’s a “wait for the devs” circumstance? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 4, 2023, 12:26am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/49 "2023-08-04T00:26:17Z")
Yes, it is. It’s time to get it under the debugger and run it until it faults — Then fix the fault ---
**Author:** ![gorgarp123](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@gorgarp123](https://forums.plex.tv/u/gorgarp123)\ **Post date:** [August 4, 2023, 12:52am UTC](https://forums.plex.tv/t/plex-transcoder-errors/849193/50 "2023-08-04T00:52:05Z")
Haha sounds good bud. Holler if you guys need any testing or whatever. [Previous page](https://forums.plex.tv/t/plex-transcoder-errors/849193.md?page=2)