# Plex transcoding OMV server is not working **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux, server-docker, openmediavault\ **Created:** [April 11, 2023, 1:58pm UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509 "2023-04-11T13:58:46Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![admindr](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@admindr](https://forums.plex.tv/u/admindr)\ **Post date:** [April 11, 2023, 1:58pm UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/1 "2023-04-11T13:58:46Z")
Any idea how to fix Plex hardware transcoding not working issue? I’m using OMV docker-compose to deploy a Plex container with hardware transcoding. I have an Intel 630 GPU and have enabled hardware acceleration on the paid subscription Plex Server. I installed the driver using apt install intel-media-va-driver, apt install vainfo, and ran vainfo. The output shows that the driver is installed and working. libva info: VA-API version 1.10.0 libva info: Trying to open /usr/lib/x86\_64-linux-gnu/dri/iHD\_drv\_video.so libva info: Found init function \_\_vaDriverInit\_1\_10 libva info: va\_openDriver() returns 0 vainfo: VA-API version: 1.10 (libva 2.10.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 21.1.1 () vainfo: Supported profile and entrypoints VAProfileMPEG2Simple : VAEntrypointVLD VAProfileMPEG2Main : VAEntrypointVLD VAProfileH264Main : VAEntrypointVLD VAProfileH264Main : VAEntrypointEncSliceLP VAProfileH264High : VAEntrypointVLD VAProfileH264High : VAEntrypointEncSliceLP VAProfileJPEGBaseline : VAEntrypointVLD VAProfileJPEGBaseline : VAEntrypointEncPicture VAProfileH264ConstrainedBaseline: VAEntrypointVLD VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP VAProfileVP8Version0\_3 : VAEntrypointVLD VAProfileHEVCMain : VAEntrypointVLD VAProfileHEVCMain10 : VAEntrypointVLD VAProfileVP9Profile0 : VAEntrypointVLD VAProfileVP9Profile2 : VAEntrypointVLD . Here’s the version of the docker-compose file I’m using: version: “2.1” services: plex: image: [lscr.io/linuxserver/plex:latest](http://lscr.io/linuxserver/plex:latest) container\_name: plex network\_mode: host environment: - PUID=1000 - PGID=100 - TZ=Etc/MTC - VERSION=docker - PLEX\_CLAIM= #optional volumes: - /srv/dev-disk-by-uuid-977e0b75-8fb3-4b23-9efr-ae743dc26d21/conf/Plex:/config - /srv/dev-disk-by-uuid-977e0b75-8fb3-4b23-9efr-ae743dc26d21/music:/music - /srv/dev-disk-by-uuid-977e0b75-8fb3-4b23-9efr-ae743dc26d21/media:/media restart: unless-stopped devices: - /dev/dri:/dev/dri labels: deunhealth.restart.on.unhealthy: “true” Do you have any suggestions for resolving this issue? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [April 11, 2023, 6:20pm UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/2 "2023-04-11T18:20:36Z")
Can’t diagnose any of that . What’s needed is: 1. DEBUG [server logging](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) on; VERBOSE logging off; SAVE if changes made. 2. Restart PMS 3. Wait 2 minutes for it to stabilize. 4. Attempt playback 5. After playback fails to engage hardware, Stop playback 6. Download Logs 7. Attach ZIP Given I’ve seen other issues with the LSIO image over the weekend, where the Plex image worked, I’m suspicious of it. ---
**Author:** ![admindr](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@admindr](https://forums.plex.tv/u/admindr)\ **Post date:** [April 12, 2023, 1:10am UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/3 "2023-04-12T01:10:19Z")
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**Author:** ![admindr](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@admindr](https://forums.plex.tv/u/admindr)\ **Post date:** [April 12, 2023, 1:12am UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/4 "2023-04-12T01:12:43Z")
[Plex Crash Uploader.5.log](https://forums.plex.tv/uploads/short-url/lCYTZkNeTXlWA3KNxT6Mtyoz5bO.log) (551 Bytes) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [April 12, 2023, 1:53am UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/5 "2023-04-12T01:53:47Z")
I need the ZIP file… I don’t need, nor can I use, the Crash Uploader log. Settings - Server - Troubleshooting - Download Logs gives you a ZIP file. I need that file. ---
**Author:** ![admindr](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@admindr](https://forums.plex.tv/u/admindr)\ **Post date:** [April 12, 2023, 11:06am UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/6 "2023-04-12T11:06:47Z")
Problem Solved I appreciate your assistance. After reviewing the log, it appears that the hardware encoding is operating properly. I conducted further testing and did not encounter any issues. However, the plex portal does not seem to indicate that it is functioning. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 11, 2023, 11:07am UTC](https://forums.plex.tv/t/plex-transcoding-omv-server-is-not-working/837509/7 "2023-07-11T11:07:00Z")
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