# plex.tv down?

**URL:** <https://forums.plex.tv/t/plex-tv-down/161769>\
**Category:** General Discussions\
**Created:** [October 5, 2016, 2:46pm UTC](https://forums.plex.tv/t/plex-tv-down/161769 "2016-10-05T14:46:22Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mrwes40](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrwes40/32/7701_2.png) [@mrwes40](https://forums.plex.tv/u/mrwes40)\
**Post date:** [October 5, 2016, 2:46pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/1 "2016-10-05T14:46:22Z")

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I’m getting a unclaimed plex server notice and can’t sign in. Anyone else experiencing this issue on their end?

Bill

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**Author:** ![70torinogt](https://avatars.discourse-cdn.com/v4/letter/7/977dab/32.png) [@70torinogt](https://forums.plex.tv/u/70torinogt)\
**Post date:** [October 5, 2016, 2:49pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/2 "2016-10-05T14:49:47Z")

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My server says its no longer available remotely and that I need to sign back in. But it fails everytime to sign in

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**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\
**Post date:** [October 5, 2016, 2:50pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/3 "2016-10-05T14:50:39Z")

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You can always check the status of [plex.tv](http://plex.tv) services here:  
[https://status.plex.tv/](https://status.plex.tv/)

…and looking at the site there does seem to have been a couple of blips where [plex.tv](http://plex.tv) authentication had issues, but it looks to be fine now

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**Author:** ![mrwes40](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrwes40/32/7701_2.png) [@mrwes40](https://forums.plex.tv/u/mrwes40)\
**Post date:** [October 5, 2016, 2:56pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/4 "2016-10-05T14:56:05Z")

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> @70torinogt said:  
> My server says its no longer available remotely and that I need to sign back in. But it fails everytime to sign in

Same issue here. I have no other internet issues on my end.

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**Author:** ![70torinogt](https://avatars.discourse-cdn.com/v4/letter/7/977dab/32.png) [@70torinogt](https://forums.plex.tv/u/70torinogt)\
**Post date:** [October 5, 2016, 2:59pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/5 "2016-10-05T14:59:29Z")

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> @mrwes40 said:
> 
> > @70torinogt said:  
> > My server says its no longer available remotely and that I need to sign back in. But it fails everytime to sign in
> 
> Same issue here.

I am still having the issue even though the status page shows all ok.

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**Author:** ![sulliplex](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sulliplex](https://forums.plex.tv/u/sulliplex)\
**Post date:** [October 5, 2016, 3:15pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/6 "2016-10-05T15:15:16Z")

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same issue here. Just installed dvr beta 3. not sure if it is a bad server version or if the issue is with plex.

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**Author:** ![mrwes40](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrwes40/32/7701_2.png) [@mrwes40](https://forums.plex.tv/u/mrwes40)\
**Post date:** [October 5, 2016, 3:19pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/7 "2016-10-05T15:19:24Z")

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> @sulliplex said:  
> same issue here. Just installed dvr beta 3. not sure if it is a bad server version or if the issue is with plex.

I was going to upgrade to the newest version (plex pass) and this happened. Never seen this issue before. Now I’m thinking since plex requires a sign in for security and remote access, if it goes down, we’re all in a bind!

Bill

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**Author:** ![70torinogt](https://avatars.discourse-cdn.com/v4/letter/7/977dab/32.png) [@70torinogt](https://forums.plex.tv/u/70torinogt)\
**Post date:** [October 5, 2016, 3:21pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/8 "2016-10-05T15:21:56Z")

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I to was updating when this happened. I am using the Beta Build for DVR and plex web prompted for an update.  
Hasn’t worked since.

I tried to reinstall manually the latest beta build as well no luck

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**Author:** ![sulliplex](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sulliplex](https://forums.plex.tv/u/sulliplex)\
**Post date:** [October 5, 2016, 3:28pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/9 "2016-10-05T15:28:27Z")

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has anyone tried to install a build that is not beta to fix yet?

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**Author:** ![mrwes40](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrwes40/32/7701_2.png) [@mrwes40](https://forums.plex.tv/u/mrwes40)\
**Post date:** [October 5, 2016, 3:28pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/10 "2016-10-05T15:28:37Z")

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I can hit [https://www.plex.tv](https://www.plex.tv) but not [https://plex.tv](https://plex.tv)

Bill

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**Author:** ![jmcgeejr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmcgeejr/32/2488_2.png) [@jmcgeejr](https://forums.plex.tv/u/jmcgeejr)\
**Post date:** [October 5, 2016, 3:29pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/11 "2016-10-05T15:29:51Z")

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> @mrwes40 said:  
> I can hit [https://www.plex.tv](https://www.plex.tv) but not [https://plex.tv](https://plex.tv)
> 
> Bill

If you can hit one but not the other I am wondering if you’re having a dns issue.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 5, 2016, 3:29pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/12 "2016-10-05T15:29:52Z")

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We’re trying it here and not having any problems signing in. One of the support staff is watching us log in /out and nothing is showing.

Would all of you mind closing the browser and trying again fresh at it? They’re watching it.

If you get any specific errors… please include that in your posts

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**Author:** ![jwh70](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwh70/32/6416_2.png) [@jwh70](https://forums.plex.tv/u/jwh70)\
**Post date:** [October 5, 2016, 3:31pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/13 "2016-10-05T15:31:31Z")

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I was not updating nor do I have a beta version installed and I am having to same issue of an unclaimed media server on my network and then a failed login.

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 5, 2016, 3:32pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/14 "2016-10-05T15:32:51Z")

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Can you go to [Plex.tv](http://Plex.tv) directly and hit ‘Launch’ ??

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<div class="post-metadata">

**Author:** ![mrwes40](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrwes40/32/7701_2.png) [@mrwes40](https://forums.plex.tv/u/mrwes40)\
**Post date:** [October 5, 2016, 3:32pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/15 "2016-10-05T15:32:54Z")

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> @ChuckPa said:  
> We’re trying it here and not having any problems signing in. One of the support staff is watching us log in /out and nothing is showing.
> 
> Would all of you mind closing the browser and trying again fresh at it? They’re watching it.
> 
> If you get any specific errors.. please include that in your posts

Still the same issue. Here are my screen shots.

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<div class="post-metadata">

**Author:** ![70torinogt](https://avatars.discourse-cdn.com/v4/letter/7/977dab/32.png) [@70torinogt](https://forums.plex.tv/u/70torinogt)\
**Post date:** [October 5, 2016, 3:34pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/16 "2016-10-05T15:34:01Z")

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I cant even login to [plex.tv](http://plex.tv) on another pc now either. Still cant login on server either. Same as mrwes40

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 5, 2016, 3:34pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/17 "2016-10-05T15:34:18Z")

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> @mrwes40 said:
> 
> > @ChuckPa said:  
> > We’re trying it here and not having any problems signing in. One of the support staff is watching us log in /out and nothing is showing.
> > 
> > Would all of you mind closing the browser and trying again fresh at it? They’re watching it.
> > 
> > If you get any specific errors.. please include that in your posts
> 
> Still the same issue. Here are my screen shots.

May I have your log files please? That will tell me a lot more than a screen shot

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<div class="post-metadata">

**Author:** ![sulliplex](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@sulliplex](https://forums.plex.tv/u/sulliplex)\
**Post date:** [October 5, 2016, 3:35pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/18 "2016-10-05T15:35:09Z")

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tried to close plex server and start it again. still have login issue just like mrwes40.

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 5, 2016, 3:36pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/19 "2016-10-05T15:36:05Z")

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Are you all using version 1.1.4 ??

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<div class="post-metadata">

**Author:** ![mrwes40](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrwes40/32/7701_2.png) [@mrwes40](https://forums.plex.tv/u/mrwes40)\
**Post date:** [October 5, 2016, 3:36pm UTC](https://forums.plex.tv/t/plex-tv-down/161769/20 "2016-10-05T15:36:20Z")

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> @ChuckPa said:
> 
> > @mrwes40 said:
> > 
> > > @ChuckPa said:  
> > > We’re trying it here and not having any problems signing in. One of the support staff is watching us log in /out and nothing is showing.
> > > 
> > > Would all of you mind closing the browser and trying again fresh at it? They’re watching it.
> > > 
> > > If you get any specific errors.. please include that in your posts
> > 
> > Still the same issue. Here are my screen shots.
> 
> May I have your log files please? That will tell me a lot more than a screen shot

Here ya go!

[Next page](https://forums.plex.tv/t/plex-tv-down/161769.md?page=2)
