# Plex.tv/link is down

**URL:** <https://forums.plex.tv/t/plex-tv-link-is-down/854949>\
**Category:** General Discussions\
**Created:** [September 26, 2023, 11:38am UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949 "2023-09-26T11:38:08Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![HurdBlessings](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurdblessings/32/294334_2.png) [@HurdBlessings](https://forums.plex.tv/u/HurdBlessings)\
**Post date:** [September 26, 2023, 11:38am UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949/1 "2023-09-26T11:38:08Z")

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[https://www.plex.tv/link](https://www.plex.tv/link) is broken. I tried linking my TV and it just says “checking code” but I haven’t even entered the code or clicked the button. Please fix

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 26, 2023, 3:01pm UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949/2 "2023-09-26T15:01:04Z")

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Have you tried a different web browser? Which are you using? I cannot reproduce the issue.

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**Author:** ![HurdBlessings](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurdblessings/32/294334_2.png) [@HurdBlessings](https://forums.plex.tv/u/HurdBlessings)\
**Post date:** [September 26, 2023, 3:03pm UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949/3 "2023-09-26T15:03:30Z")

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I am using mobile chrome and Samsung internet. I have not tried a desktop version, I suppose I should try that. I have used two different phones on different networks to see if maybe it’s my home internet. Same result. I have tried clearing cookies, signing out and then signing back in, clearing browser cache, to no avail.

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**Author:** ![HurdBlessings](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hurdblessings/32/294334_2.png) [@HurdBlessings](https://forums.plex.tv/u/HurdBlessings)\
**Post date:** [September 26, 2023, 3:05pm UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949/4 "2023-09-26T15:05:24Z")

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I managed to fix the issue by clearing all caches.

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**Author:** ![rustyscottweber](https://avatars.discourse-cdn.com/v4/letter/r/59ef9b/32.png) [@rustyscottweber](https://forums.plex.tv/u/rustyscottweber)\
**Post date:** [October 28, 2023, 4:06pm UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949/5 "2023-10-28T16:06:55Z")

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While this work around works for most people, this should substantiate a bug in my opinion. This seems to be a very common problem on Samsung devices. @BigWheel can we get a developer to examine why this happens? Reddit is lousy with people complaining about this exact problem. I guess they don’t know enough to take it to the forum.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 26, 2024, 4:07pm UTC](https://forums.plex.tv/t/plex-tv-link-is-down/854949/6 "2024-01-26T16:07:13Z")

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