# Plex tvdb proxy down? **URL:** \ **Category:** General Discussions\ **Created:** [September 15, 2016, 4:09am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675 "2016-09-15T04:09:54Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dark-Knyte](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dark-knyte/32/112337_2.png) [@Dark-Knyte](https://forums.plex.tv/u/Dark-Knyte)\ **Post date:** [September 15, 2016, 4:09am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/1 "2016-09-15T04:09:54Z")
Having trouble matching series (specifically Blindspot in this case). Manual look up gives Ajax error. Is the proxy broken? ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/c/b/cbeb01fc081ea9ef704fe54b49a74440043db03a.jpg) ---
**Author:** ![Toranto](https://avatars.discourse-cdn.com/v4/letter/t/ba8739/32.png) [@Toranto](https://forums.plex.tv/u/Toranto)\ **Post date:** [September 15, 2016, 7:00am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/2 "2016-09-15T07:00:25Z")
Same problem here :-/ ---
**Author:** ![Konolua](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/konolua/32/181960_2.png) [@Konolua](https://forums.plex.tv/u/Konolua)\ **Post date:** [September 15, 2016, 8:52am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/3 "2016-09-15T08:52:57Z")
Been down for about two days for me, with intermittent up-time. ---
**Author:** ![morpheus2n2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/morpheus2n2/32/87439_2.png) [@morpheus2n2](https://forums.plex.tv/u/morpheus2n2)\ **Post date:** [September 15, 2016, 9:00am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/4 "2016-09-15T09:00:54Z")
I personally think its time for TV Maze to be added as either an official fallback or the new main scrapper as TVDB has been up and down like a yoyo for far far to long now, it it starting to get a bit ridiculous ☹ ---
**Author:** ![Johanvil](https://avatars.discourse-cdn.com/v4/letter/j/d26b3c/32.png) [@Johanvil](https://forums.plex.tv/u/Johanvil)\ **Post date:** [September 15, 2016, 10:56am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/5 "2016-09-15T10:56:16Z")
Added South Park and another series today and it cannot match those shows. ---
**Author:** ![Paul\_8](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@Paul\_8](https://forums.plex.tv/u/Paul_8)\ **Post date:** [September 15, 2016, 11:15am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/6 "2016-09-15T11:15:44Z")
same issue for me with house of cards ---
**Author:** ![jdbrookes](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jdbrookes/32/4927_2.png) [@jdbrookes](https://forums.plex.tv/u/jdbrookes)\ **Post date:** [September 15, 2016, 11:33am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/7 "2016-09-15T11:33:45Z")
Yep, no new additions today are picking up metadata. Manual refresh is not fixing it. ---
**Author:** ![aroth.khashar](https://avatars.discourse-cdn.com/v4/letter/a/ba9def/32.png) [@aroth.khashar](https://forums.plex.tv/u/aroth.khashar)\ **Post date:** [September 15, 2016, 11:42am UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/8 "2016-09-15T11:42:07Z")
"INFO (logkit:16) - JWT Error: (HTTP Error 403: Forbidden) - " is what I get in my log any time an attempt is made to access [tvdb2.plex.tv](http://tvdb2.plex.tv). Been looking for an alternate agent to use until this gets fixed with little to no luck. Basically everything is “TVDB or go f\*\*\* yourself” despite the seemingly large number of complaints i am finding ABOUT TVDB. ---
**Author:** ![torre76](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/torre76/32/112022_2.png) [@torre76](https://forums.plex.tv/u/torre76)\ **Post date:** [September 15, 2016, 2:33pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/9 "2016-09-15T14:33:28Z")
It seems that TVDB is blocking Plex Proxy: [https://tvdb2.plex.tv/search/series?name=Robot](https://tvdb2.plex.tv/search/series?name=Robot) ---
**Author:** ![TheRyanMC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/theryanmc/32/192063_2.png) [@TheRyanMC](https://forums.plex.tv/u/TheRyanMC)\ **Post date:** [September 15, 2016, 2:34pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/10 "2016-09-15T14:34:17Z")
Same issue. ---
**Author:** ![wilbobaggins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wilbobaggins/32/20896_2.png) [@wilbobaggins](https://forums.plex.tv/u/wilbobaggins)\ **Post date:** [September 15, 2016, 3:08pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/11 "2016-09-15T15:08:55Z")
You can add TVMaze as your MetaData Agent Here is a link to Github > **[srob650/tvmaze-plex-agent](https://github.com/srob650/tvmaze-plex-agent)** > > Metadata Agent for Plex scraping from www.tvmaze.com - srob650/tvmaze-plex-agent Here is an forum post on how to add MetaData Agents. > **[How do I install a new Metadata Agent?](https://forums.plex.tv/discussion/61309/how-do-i-install-a-new-metadata-agent)** > > I only seem to have Cine21 as a metadata agent for Movies. I can't find a way through the browser to add one. Can someone help? Thanks ---
**Author:** ![Dark-Knyte](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dark-knyte/32/112337_2.png) [@Dark-Knyte](https://forums.plex.tv/u/Dark-Knyte)\ **Post date:** [September 15, 2016, 3:10pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/12 "2016-09-15T15:10:04Z")
Look like TVDB is having server issues. I suspect they IP blocked plex users as a shortcut to reducing traffic quickly. [https://forums.thetvdb.com/viewtopic.php?f=4&t=32348](https://forums.thetvdb.com/viewtopic.php?f=4&t=32348) Exactly why it’s so short sighted to only have one metadata provider. ---
**Author:** ![MwC\_Trexx](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mwc_trexx/32/119131_2.png) [@MwC\_Trexx](https://forums.plex.tv/u/MwC_Trexx)\ **Post date:** [September 15, 2016, 3:14pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/13 "2016-09-15T15:14:26Z")
> @wilbobaggins said: > You can add TVMaze as your MetaData Agent > > Here is a link to Github > [GitHub - srob650/tvmaze-plex-agent: Metadata Agent for Plex scraping from www.tvmaze.com](https://github.com/srob650/tvmaze-plex-agent) > > Here is an forum post on how to add MetaData Agents. > [https://forums.plex.tv/discussion/61309/how-do-i-install-a-new-metadata-agent](https://forums.plex.tv/discussion/61309/how-do-i-install-a-new-metadata-agent) That works great unless you user your ShieldTV PMS server which doesn’t currently allow access to the plugin directory ☹ ---
**Author:** ![dubajaz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dubajaz/32/11917_2.png) [@dubajaz](https://forums.plex.tv/u/dubajaz)\ **Post date:** [September 15, 2016, 3:44pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/14 "2016-09-15T15:44:11Z")
But TVmaze agent TVMaze agent does not recognize the subtitles with series ---
**Author:** ![Konolua](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/konolua/32/181960_2.png) [@Konolua](https://forums.plex.tv/u/Konolua)\ **Post date:** [September 15, 2016, 3:59pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/15 "2016-09-15T15:59:16Z")
[thetvdb.com](http://thetvdb.com) is back up and immediately started working for Plex. At least for me. ---
**Author:** ![Dark-Knyte](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dark-knyte/32/112337_2.png) [@Dark-Knyte](https://forums.plex.tv/u/Dark-Knyte)\ **Post date:** [September 15, 2016, 4:02pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/16 "2016-09-15T16:02:47Z")
Plex proxy is still banned if you goto [thetvdb.plexapp.com](http://thetvdb.plexapp.com). o.0 ---
**Author:** ![dioslocky](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@dioslocky](https://forums.plex.tv/u/dioslocky)\ **Post date:** [September 15, 2016, 4:13pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/17 "2016-09-15T16:13:37Z")
The server is back up again, but plex does not seem to be able to get the info from them :S So it might be from the plex end. Any thoughts? ---
**Author:** ![Konolua](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/konolua/32/181960_2.png) [@Konolua](https://forums.plex.tv/u/Konolua)\ **Post date:** [September 15, 2016, 4:15pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/18 "2016-09-15T16:15:34Z")
So odd, I can get information no problem. Just added a few episodes and I was in business. I also went to Unmatch, then Matched it again after emptying the trash. Everything functions for me. I am on the latest Plex release. ---
**Author:** ![lukemos](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@lukemos](https://forums.plex.tv/u/lukemos)\ **Post date:** [September 15, 2016, 4:16pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/19 "2016-09-15T16:16:25Z")
matching not working here ---
**Author:** ![AndyG19](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/andyg19/32/144343_2.png) [@AndyG19](https://forums.plex.tv/u/AndyG19)\ **Post date:** [September 15, 2016, 4:17pm UTC](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675/20 "2016-09-15T16:17:13Z")
I’m on latest server and I’m having issues matching one ep of Mr. Robot. Not gunna lie, my OCD tendencies are in overdrive right now ☹ [Next page](https://forums.plex.tv/t/plex-tvdb-proxy-down/158675.md?page=2)