# Plex unable to find any files

**URL:** <https://forums.plex.tv/t/plex-unable-to-find-any-files/698624>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [March 9, 2021, 5:12pm UTC](https://forums.plex.tv/t/plex-unable-to-find-any-files/698624 "2021-03-09T17:12:03Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 9, 2021, 5:43pm UTC](https://forums.plex.tv/t/plex-unable-to-find-any-files/698624/2 "2021-03-09T17:43:26Z")

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Sounds like a permission issue.  
Have you verified the Linux account used by your PMS (usually `plex`) can access the media? This can be tricky if your mounts are not properly done…

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247):
>
> Tips & Tricks of the Linux trade. Below, you’ll find a collection of tips, tricks, and how-to’s to help make setting up, administrating, and using Plex Media Server on Linux a little easier. [Reporting problems](https://forums.plex.tv/t/linux-tips/276247/20)[Using other hard drives (Windows or Linux) with PMS](https://forums.plex.tv/t/linux-tips/276247/2)[Customizing your Plex configuration on systemd based systems](https://forums.plex.tv/t/linux-tips/276247/3)[Using other EXT4, NTFS, or other drives (internal or USB)](https://forums.plex.tv/t/linux-tips/276247/2)[Mounting CIFS + SMB network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/4)[Mounting NFS network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/5)[Moving…](https://forums.plex.tv/t/linux-tips/276247/6)

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