# Plex unable to transcode video

**URL:** <https://forums.plex.tv/t/plex-unable-to-transcode-video/813751>\
**Category:** Plex Media Server\
**Tags:** server-unraid\
**Created:** [October 6, 2022, 1:36am UTC](https://forums.plex.tv/t/plex-unable-to-transcode-video/813751 "2022-10-06T01:36:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![QuestForTori](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/questfortori/32/321286_2.png) [@QuestForTori](https://forums.plex.tv/u/QuestForTori)\
**Post date:** [October 6, 2022, 1:36am UTC](https://forums.plex.tv/t/plex-unable-to-transcode-video/813751/1 "2022-10-06T01:36:05Z")

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Server Version#: 1.29.0.6244-819d3678c  
Player Version#: 1.55.0.3278-c6164b3c

I have been trying to test transcoding on my Unraid Plex server, but I have never had much success with it, and lately, it has become even more of a problem. When trying to transcode most HD videos to a lower resolution, I often only see the player screen load indefinitely until it eventually crashes. I have an Intel i7-12700k with an iGPU which should be usable for transcoding, but even with hardware transcoding enabled in the setting, I never see any indication that it is being used when I _do_ find a video that works with transcoding. Plus, I get the main error regardless of whether HW transcoding is enabled. When checking the console, I see that the following three errors appear every second after the server starts playing any video after Plex starts up, transcoded or direct play:

```auto
[Req#7039/Transcode/52f4go864tdfpcv4341h7cy3/906d7dbe-6b6e-4a71-8a87-ef3836579b30] [eac3_eae @ 0x14edac4bb580] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-38581e7f-1e72-45a3-b618-aa6d7634d61a/EasyAudioEncoder/Convert to WAV (to 8ch or less)/52f4go864tdfpcv4341h7cy3_16902-0-14.wav'

[Req#7090/Transcode/52f4go864tdfpcv4341h7cy3/906d7dbe-6b6e-4a71-8a87-ef3836579b30] [eac3_eae @ 0x14edac4bb580] error reading output

[Req#7094/Transcode/52f4go864tdfpcv4341h7cy3/906d7dbe-6b6e-4a71-8a87-ef3836579b30] Error while decoding stream #0:1: I/O error

```

Could this be related to the transcoding errors? I have confirmed my transcoding directory has R/W access and have even tried different directories, but with no luck. What should I do?

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 4, 2023, 1:36am UTC](https://forums.plex.tv/t/plex-unable-to-transcode-video/813751/2 "2023-01-04T01:36:53Z")

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