# Plex Update fails after moving Plex install locations

**URL:** <https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [March 13, 2020, 9:57pm UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263 "2020-03-13T21:57:11Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![adnankhaleel](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@adnankhaleel](https://forums.plex.tv/u/adnankhaleel)\
**Post date:** [March 13, 2020, 9:57pm UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/1 "2020-03-13T21:57:11Z")

</div>

Hi there,

I moved the Plex server installation from the default in C: to a different drive (I:\Plex…) as I was continually running out of space. I followed the instructions and the Plex databases moved and everything works except the update feature. The Update logs show me this:

Mar 13, 2020 16:39:47.866 [6172] DEBUG - “Plex Update Service Launcher.exe” “I:\Plex\Plex Media Server\Updates\1.18.8.2527-740d4c206\packages\PlexMediaServer-1.18.8.2527-740d4c206-x86.exe” I:\Plex\ “C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe”

I’ve changed everything in the registry as well, but nothing seems to have fixed this problem. Any ideas on what I should do?

AL

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 14, 2020, 11:58am UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/2 "2020-03-14T11:58:29Z")

</div>

Don’t move the Plex _installation_ folder away from C: (after all, it’s only 150MB).

Do move the Plex _data_ folder: [Moving Metadata on Windows](https://forums.plex.tv/t/moving-metadata-on-windows/93436/3)

---

<div class="post-metadata">

**Author:** ![adnankhaleel](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@adnankhaleel](https://forums.plex.tv/u/adnankhaleel)\
**Post date:** [March 15, 2020, 6:29am UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/3 "2020-03-15T06:29:16Z")

</div>

I haven’t moved the Plex installation folder, its still in C:\Program Files (x86)\Plex\Plex Media Server

---

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [March 15, 2020, 6:45am UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/4 "2020-03-15T06:45:10Z")

</div>

> [@adnankhaleel](#):
>
> Hi there,
> 
> I moved the Plex server installation from the default in C: to a different drive (I:\Plex…) as I was continually running out of space.

So you got that wrong, please explain, ask for help and that’s wrong?

---

<div class="post-metadata">

**Author:** ![adnankhaleel](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@adnankhaleel](https://forums.plex.tv/u/adnankhaleel)\
**Post date:** [March 15, 2020, 7:04am UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/5 "2020-03-15T07:04:54Z")

</div>

You’re right, sorry for that. What I meant is that I moved the metadata from C:\Users\Administrator\AppData\Local\Plex Media Server to I:\Plex.

The Plex applications etc are still in C:\Program Files (x86)\Plex\Plex Media Server\

Everything works fine after the move, except the Plex update through a web browser, which was previously working fine. I can see the update file download in I:\Plex\Plex Media Server\Updates\1.18.8.2527-740d4c206\packages\PlexMediaServer-1.18.8.2527-740d4c206-x86.exe, but the update never happens.

I have to login into the machine, and manually run the exe file.

Again, sorry for that, hope this makes it clearer.

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 15, 2020, 9:00am UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/6 "2020-03-15T09:00:01Z")

</div>

Try [Plexdata log files and plugin support folder](https://forums.plex.tv/t/plexdata-log-files-and-plugin-support-folder/544384/2)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 13, 2020, 9:00am UTC](https://forums.plex.tv/t/plex-update-fails-after-moving-plex-install-locations/554263/7 "2020-06-13T09:00:01Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
