# Plex verification email not getting it **URL:** \ **Category:** General Discussions\ **Tags:** server-windows, account\ **Created:** [March 27, 2023, 4:41pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895 "2023-03-27T16:41:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![bladet3](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@bladet3](https://forums.plex.tv/u/bladet3)\ **Post date:** [March 27, 2023, 4:41pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/1 "2023-03-27T16:41:51Z")
I’m not getting plex verification email. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [March 27, 2023, 5:23pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/2 "2023-03-27T17:23:53Z")
Go to your account page and look at your email address. [https://app.plex.tv/desktop/#!/settings/account](https://app.plex.tv/desktop/#!/settings/account) if you know your password you can fix it there. ---
**Author:** ![bladet3](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@bladet3](https://forums.plex.tv/u/bladet3)\ **Post date:** [March 27, 2023, 5:37pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/3 "2023-03-27T17:37:07Z")
Fix what??? My email is correct. I need it verified. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [March 27, 2023, 5:38pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/4 "2023-03-27T17:38:05Z")
Unless you are talking about some other account you are not using on this forum then no it isn’t correct. look after the `@` ---
**Author:** ![bladet3](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@bladet3](https://forums.plex.tv/u/bladet3)\ **Post date:** [March 27, 2023, 5:42pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/5 "2023-03-27T17:42:43Z")
Thanks! ---
**Author:** ![Plex\_Two](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@Plex\_Two](https://forums.plex.tv/u/Plex_Two)\ **Post date:** [April 27, 2023, 3:30pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/6 "2023-04-27T15:30:13Z")
Good day I have change two email address on two different account, it wants me to verify the two different email addresses but the emails have not yet arrived. Thank you ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [April 27, 2023, 3:44pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/7 "2023-04-27T15:44:50Z")
@Plex_Two your emails were bounced back by your email server so we stopped sending all emails. I’ve removed them from bounce list so you can try again. ---
**Author:** ![XuDaBit](https://avatars.discourse-cdn.com/v4/letter/x/c67d28/32.png) [@XuDaBit](https://forums.plex.tv/u/XuDaBit)\ **Post date:** [April 29, 2023, 7:54pm UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/8 "2023-04-29T19:54:56Z")
Good day, I have the same problem. I’m not receiving any verification-mail. Could it possibly be the same reason? Thank you ---
**Author:** ![agwal](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@agwal](https://forums.plex.tv/u/agwal)\ **Post date:** [May 26, 2023, 3:37am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/10 "2023-05-26T03:37:21Z")
same problem. fail to receive password reset e-mail. help plz ---
**Author:** ![sipe77](https://avatars.discourse-cdn.com/v4/letter/s/e95f7d/32.png) [@sipe77](https://forums.plex.tv/u/sipe77)\ **Post date:** [May 26, 2023, 3:48am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/11 "2023-05-26T03:48:14Z")
I need your help. I didn’t register my email when I signed up for the plex account. When I try to log in, they ask me to put my email address, but I can’t reply even if I do. Is it possible to register an email address for an account with user name [mod removed email] ---
**Author:** ![Josba\_NAS](https://avatars.discourse-cdn.com/v4/letter/j/c89c15/32.png) [@Josba\_NAS](https://forums.plex.tv/u/Josba_NAS)\ **Post date:** [May 26, 2023, 4:41am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/12 "2023-05-26T04:41:39Z")
Same problem here! The pw reset mail does not come. Do I have to worry about logging in with my Google account? help ---
**Author:** ![Daraeya](https://avatars.discourse-cdn.com/v4/letter/d/b2d939/32.png) [@Daraeya](https://forums.plex.tv/u/Daraeya)\ **Post date:** [May 26, 2023, 5:15am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/13 "2023-05-26T05:15:43Z")
Same problem here! pw reset email never get thru. Help plz! ---
**Author:** ![son01420309](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@son01420309](https://forums.plex.tv/u/son01420309)\ **Post date:** [May 26, 2023, 5:21am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/14 "2023-05-26T05:21:09Z")
Same problem here! pw reset email never get thru. Help plz! ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 26, 2023, 5:28am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/15 "2023-05-26T05:28:54Z")
@sipe77 i’m not sure what you mean. if you are using this forum you have a Plex account with an email address. A Plex account cannot exist without one. @agwal @Josba_NAS @Daraeya @son01420309 I do not see any request for a password reset and sent you all one for your account. ---
**Author:** ![flypig73](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@flypig73](https://forums.plex.tv/u/flypig73)\ **Post date:** [May 26, 2023, 5:28am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/16 "2023-05-26T05:28:59Z")
Same problem here! pw reset email never get thru. Help plz! ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 26, 2023, 5:31am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/17 "2023-05-26T05:31:19Z")
@flypig73 where exactly are you requesting a password reset? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 26, 2023, 5:37am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/18 "2023-05-26T05:37:05Z")
If you are trying to reset your password go here. [https://app.plex.tv/auth#?resetPassword](https://app.plex.tv/auth#?resetPassword) ---
**Author:** ![wt93ab](https://avatars.discourse-cdn.com/v4/letter/w/87869e/32.png) [@wt93ab](https://forums.plex.tv/u/wt93ab)\ **Post date:** [May 26, 2023, 6:33am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/19 "2023-05-26T06:33:18Z")
The password reset email did not come to the other two accounts. What should I do? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 26, 2023, 7:19am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/20 "2023-05-26T07:19:21Z")
From where are you requesting it? Are you the same person asking for all of these previously? I show your account recently got one and you already reset it. ---
**Author:** ![flypig73](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@flypig73](https://forums.plex.tv/u/flypig73)\ **Post date:** [May 26, 2023, 7:43am UTC](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895/21 "2023-05-26T07:43:52Z")
> [@BigWheel](#): > > ying to reset your password g I actually don’t want to reset my password. However, I received an email with a different plex account that said “Action required: Reset your password to continue using Plex.” So I think I need to reset my password to my current account. If that’s correct, please send me a link to reset my password for my current account. [Next page](https://forums.plex.tv/t/plex-verification-email-not-getting-it/835895.md?page=2)