# Plex version is not downloaded

**URL:** <https://forums.plex.tv/t/plex-version-is-not-downloaded/935564>\
**Category:** Plex Players\
**Tags:** server-mac, downloads, ios\
**Created:** [January 18, 2026, 11:55am UTC](https://forums.plex.tv/t/plex-version-is-not-downloaded/935564 "2026-01-18T11:55:59Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![frank.stjerne\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/frank.stjerne_gmail.com/32/102173_2.png) [@frank.stjerne\_gmail.com](https://forums.plex.tv/u/frank.stjerne_gmail.com)\
**Post date:** [January 18, 2026, 11:55am UTC](https://forums.plex.tv/t/plex-version-is-not-downloaded/935564/1 "2026-01-18T11:55:59Z")

</div>

Server Version#: 1.42.2.10156  
Player Version#: 2025.31.1  
I have made Plex Version optimized for Mobile for most of my media.

When I download media for traveling to my iPhone 17 or my iPad Mini this happens:

Download quality on my iOS devices set to:

Original: The server sends the original to my iPad

High: The server sends the original to my iPad

Medium: The server transcodes and sends the transcoded version to the iPad

Low: The server transcodes and sends the transcoded version to the iPad

The server never ever sends the prepared optimized version of any of my media.

Is this a bug?

(I have plex pass and I am logged into my plex account on both the server and the iPad/iPhone when downloading)

/Frank, Copenhagen, The Kingdom of Denmark.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 18, 2026, 1:16pm UTC](https://forums.plex.tv/t/plex-version-is-not-downloaded/935564/3 "2026-04-18T13:16:17Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.