# Plex Watch Web 401 Unauthorized

**URL:** <https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997>\
**Category:** Dev/API Corner\
**Tags:** other-dev\
**Created:** [February 3, 2016, 7:17pm UTC](https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997 "2016-02-03T19:17:53Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![notorious0ne](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@notorious0ne](https://forums.plex.tv/u/notorious0ne)\
**Post date:** [February 3, 2016, 7:17pm UTC](https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997/1 "2016-02-03T19:17:53Z")

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Hello everyone im having some issues with my plex watch web service.

When i try to open the interface it gives me a 401 unauthorized. So i went through and checked the config file, the username and password is set properly, the ports are what they are supposed to be as well. I have access to my server outside my home network, so plex is working fine. I also checked the the plexwatch.log file and its tracking everything as well. I just cant access the web interface. Any suggestions?

Thanks in advance  
Mike.

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**Author:** ![notorious0ne](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@notorious0ne](https://forums.plex.tv/u/notorious0ne)\
**Post date:** [February 15, 2016, 1:12am UTC](https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997/2 "2016-02-15T01:12:07Z")

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Anyone at all?

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**Author:** ![davidnburgess](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davidnburgess/32/18373_2.png) [@davidnburgess](https://forums.plex.tv/u/davidnburgess)\
**Post date:** [February 15, 2016, 1:28am UTC](https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997/3 "2016-02-15T01:28:00Z")

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@notorious0ne

How are you trying to access Plex? By going to the IP Address of the computer?

Try putting this in your browser:

192.168.1.152:32400/web/index.html

But change the IP address in the example above with the IP Address of your Plex server. You have to have the “:32400/web/index.html” in there or you aren’t going to get anywhere.

Also, if you’ve changed the listening port of your Plex setup, change the 32400 to whatever you changed it to.

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**Author:** ![notorious0ne](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@notorious0ne](https://forums.plex.tv/u/notorious0ne)\
**Post date:** [March 15, 2016, 1:07am UTC](https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997/4 "2016-03-15T01:07:05Z")

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So i ended up fully upgrading my server, and reinstalled everything and having different issues now. “php5-sqlite is not installed. Please install this requirement and restart your webserver before continuing.”

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:55pm UTC](https://forums.plex.tv/t/plex-watch-web-401-unauthorized/133997/5 "2020-01-08T19:55:08Z")

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Closed on January 8, 2020, 7:55pm UTC