# Plex web app doesn't work in Firefox?

**URL:** <https://forums.plex.tv/t/plex-web-app-doesnt-work-in-firefox/902756>\
**Category:** Plex Players\
**Tags:** plex-web\
**Created:** [January 19, 2025, 3:25am UTC](https://forums.plex.tv/t/plex-web-app-doesnt-work-in-firefox/902756 "2025-01-19T03:25:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dlpgraphics](https://avatars.discourse-cdn.com/v4/letter/d/839c29/32.png) [@dlpgraphics](https://forums.plex.tv/u/dlpgraphics)\
**Post date:** [January 19, 2025, 3:25am UTC](https://forums.plex.tv/t/plex-web-app-doesnt-work-in-firefox/902756/1 "2025-01-19T03:25:14Z")

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Server Version#: 1.41.3.9314  
Player Version#: 4.143.0  
All I get is a grey screen with the plex logo, nothing else. It just hangs. Also I can’t even log into the [plex.tv](http://plex.tv) website with Firefox. Login screen just white. No place to enter credentials. Everything seems to work in Chrome though.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 19, 2025, 3:34am UTC](https://forums.plex.tv/t/plex-web-app-doesnt-work-in-firefox/902756/2 "2025-01-19T03:34:13Z")

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Check and disable browser add-ons.

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**Author:** ![dlpgraphics](https://avatars.discourse-cdn.com/v4/letter/d/839c29/32.png) [@dlpgraphics](https://forums.plex.tv/u/dlpgraphics)\
**Post date:** [January 19, 2025, 10:46pm UTC](https://forums.plex.tv/t/plex-web-app-doesnt-work-in-firefox/902756/3 "2025-01-19T22:46:55Z")

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I had to disable ClearURLs. Works OK now

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 19, 2025, 10:47pm UTC](https://forums.plex.tv/t/plex-web-app-doesnt-work-in-firefox/902756/4 "2025-04-19T22:47:18Z")

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