# Plex web doesnt work anymore **URL:** \ **Category:** Plex Players\ **Tags:** plex-web\ **Created:** [February 24, 2022, 2:31am UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010 "2022-02-24T02:31:14Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Sven-Meering](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@Sven-Meering](https://forums.plex.tv/u/Sven-Meering)\ **Post date:** [February 24, 2022, 2:31am UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/1 "2022-02-24T02:31:14Z")
SInce a week plex web is giving me an “An unexpected error occurred.” message when I tried to open the settings or the dashboard ![plex1](https://global.discourse-cdn.com/plex/original/4X/f/0/c/f0cbf6f0b575264d93d409a7c613172e2ecb8828.jpeg) But when I opened it on my phone or the tv it worked fine. But now it happens also when i try to watch a movie on plex web. I am running the latest version: PlexMediaServer-1.25.6.5577 Can someone please help me ---
**Author:** ![Jimbo1607](https://avatars.discourse-cdn.com/v4/letter/j/ed655f/32.png) [@Jimbo1607](https://forums.plex.tv/u/Jimbo1607)\ **Post date:** [February 24, 2022, 5:15am UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/2 "2022-02-24T05:15:07Z")
I am getting the same error. It works on iPhone and iPad but not on the web. ---
**Author:** ![D\_eight6](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@D\_eight6](https://forums.plex.tv/u/D_eight6)\ **Post date:** [February 24, 2022, 5:21am UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/3 "2022-02-24T05:21:24Z")
Did you try Plex.tv again? There was a minor outage on the api roughly around the time you posted. Everything should be resolved. > **[Issues with plex.tv API](https://status.plex.tv/incidents/rrb9hnxwnxp4)** > > Plex's Status Page - Issues with plex.tv API. ---
**Author:** ![Kilgry](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@Kilgry](https://forums.plex.tv/u/Kilgry)\ **Post date:** [February 24, 2022, 6:17am UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/4 "2022-02-24T06:17:05Z")
[Watching movies causes “Error code: STATUS\_BREAKPOINT” - Plex Players / Desktop Players - Plex Forum](https://forums.plex.tv/t/watching-movies-causes-error-code-status-breakpoint/776113/12) ---
**Author:** ![Rethcaw](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@Rethcaw](https://forums.plex.tv/u/Rethcaw)\ **Post date:** [February 24, 2022, 4:54pm UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/5 "2022-02-24T16:54:13Z")
I updated to version 4.69.1 this morning. I got this same error on my server after the update. I had to power cycle the windows media server to correct it. Now Plex apps (on TVs / phones / pads ) works fine, but from the web interface on my windows server now I can only play items that are MP4 AVI Playback Error Conversion failed. A required codec could not be found or failed to install. MKV Playback Error An error occurred trying to play this item. Error code: s1001 (Network) These all worked fine yesterday - how do I roll back 4.69.1 ?? Thanks ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 24, 2022, 5:16pm UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/6 "2022-02-24T17:16:02Z")
> [@Rethcaw](#): > > I updated to version 4.69.1 this morning. > [@Rethcaw](#): > > how do I roll back 4.69.1 the local web ( IP:32400/web) app is still that version. The server version is under the general area that is under your servers name if that is that you meant to list. and this does not seem to be related to the first posters issue that they couldn’t access settings. have you tried a different browser? have you tried [https://app.plex.tv](https://app.plex.tv)? ---
**Author:** ![Rethcaw](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@Rethcaw](https://forums.plex.tv/u/Rethcaw)\ **Post date:** [March 7, 2022, 5:53pm UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/7 "2022-03-07T17:53:16Z")
Version 1.25.6.5577 Still getting the Codex error messages on the web interface. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 5, 2022, 5:54pm UTC](https://forums.plex.tv/t/plex-web-doesnt-work-anymore/778010/8 "2022-06-05T17:54:05Z")
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