# Plex web interface becomes unresponsive **URL:** \ **Category:** Remote Access\ **Tags:** server-linux\ **Created:** [July 24, 2024, 6:42pm UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428 "2024-07-24T18:42:25Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![tijmenvn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tijmenvn/32/96481_2.png) [@tijmenvn](https://forums.plex.tv/u/tijmenvn)\ **Post date:** [July 24, 2024, 6:42pm UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428/1 "2024-07-24T18:42:25Z")
Server Version#: 1.40.5.8761 Player Version#: 4.134.2 Hypervisor: Proxmox 8.2.4 → LXC container OS: Ubuntu 24.04 LTS CPU: AMD Ryzen 5900X GPU: Nvidia RTX 2060 Since last week I’ve been having issues that my Plex server is becoming unresponsive, I can still see that Plex is running in the background in the logs, but the web interface seems completely unresponsive. I’ve been going through the logs myself for 2 days straight now, but with no error to indicate why my server is becoming unresponsive. I am hesitant to include all my logs due to privacy of not just me, but also the few friends I share my server with and the fact that I can’t really capture a “small” log to indicate the problem. As the problem sometimes takes roughly half a day to occur. I have capture all “ERROR” logs from the “Plex Media Server.log(s)” of one instance where the problem did occur. ```auto Jul 24, 2024 11:37:31.874 [137787774872376] ERROR - Error parsing HTTP request: PRI * HTTP/2.0 Jul 24, 2024 11:45:00.331 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 11:45:00.337 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 11:45:00.341 [137787550477112] ERROR - Failed to select colors Jul 24, 2024 11:45:00.427 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 11:45:00.433 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 11:45:00.436 [137787550477112] ERROR - Failed to select colors Jul 24, 2024 12:03:23.682 [137787563060024] ERROR - [Req#ff7df] Unable to find client profile for device; platform=webOS, platformVersion=4.4.0, device=webOS 4.4.0, model=OLED55C8PLA Jul 24, 2024 12:16:34.396 [137786898262840] ERROR - [Req#101532/Transcode/14oky96tet9pnem6tvbwvo6t/eafe1a18-476e-43bb-8c8d-68464af1c747] 102976015 frame duplication too large, skipping Jul 24, 2024 12:20:00.569 [137787017800504] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:20:00.578 [137787017800504] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:20:00.583 [137787017800504] ERROR - Failed to select colors Jul 24, 2024 12:20:00.684 [137787017800504] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:20:00.692 [137787017800504] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:20:00.696 [137787017800504] ERROR - Failed to select colors Jul 24, 2024 12:26:36.226 [137787021994808] ERROR - Unknown metadata type: Jul 24, 2024 12:26:36.585 [137786996828984] ERROR - buildIndexFile: part has no video stream Jul 24, 2024 12:26:36.651 [137786919234360] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:26:36.658 [137786919234360] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:26:36.662 [137786919234360] ERROR - Failed to select colors Jul 24, 2024 12:26:36.753 [137786919234360] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:26:36.762 [137786919234360] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:26:36.766 [137786919234360] ERROR - Failed to select colors Jul 24, 2024 12:35:02.043 [137787546282808] ERROR - [Req#10e174/Transcode/ohq5qyudkokd804pqucel5pv/9eedd3bc-dd57-4f00-ad8a-56458c2a4f93] 102973999 frame duplication too large, skipping Jul 24, 2024 12:35:37.118 [137786898262840] ERROR - [Req#10e215] Unable to find client profile for device; platform=webOS, platformVersion=4.4.0, device=webOS 4.4.0, model=OLED55C8PLA Jul 24, 2024 12:35:55.045 [137787563060024] ERROR - [Req#10e3d6/Transcode/ljzrj3dlnmaim30wnv9vyg4f/49c45ff2-0155-4042-ac20-f72ab42cdb4f] 102976015 frame duplication too large, skipping Jul 24, 2024 12:35:55.428 [137787563060024] ERROR - [Req#10e3e0] Unable to find client profile for device; platform=webOS, platformVersion=4.4.0, device=webOS 4.4.0, model=OLED55C8PLA Jul 24, 2024 12:43:58.319 [137786898262840] ERROR - [Req#10f695/Transcode/x3xy5qf6ymj6b8wx0flw2vbe/c924fe71-1540-4fc6-a80f-85bb69517103] 102976015 frame duplication too large, skipping Jul 24, 2024 12:55:00.577 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:55:00.583 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:55:00.586 [137787550477112] ERROR - Failed to select colors Jul 24, 2024 12:55:00.678 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:55:00.687 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 12:55:00.691 [137787550477112] ERROR - Failed to select colors Jul 24, 2024 13:24:08.833 [137787563060024] ERROR - Unknown metadata type: Jul 24, 2024 13:24:09.099 [137787005217592] ERROR - buildIndexFile: part has no video stream Jul 24, 2024 13:24:09.173 [137786996828984] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:24:09.180 [137786996828984] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:24:09.184 [137786996828984] ERROR - Failed to select colors Jul 24, 2024 13:24:09.292 [137786996828984] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:24:09.299 [137786996828984] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:24:09.302 [137786996828984] ERROR - Failed to select colors Jul 24, 2024 13:24:42.822 [137787076520760] ERROR - [Req#11c0db] Unknown metadata type: folder Jul 24, 2024 13:30:00.586 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:30:00.593 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:30:00.596 [137787550477112] ERROR - Failed to select colors Jul 24, 2024 13:30:00.679 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:30:00.687 [137787550477112] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:30:00.690 [137787550477112] ERROR - Failed to select colors Jul 24, 2024 13:32:45.559 [137787563060024] ERROR - [Req#126ac5/Transcode/48d03x7sjeuhy3ei7xyt1hg3/acf584b3-919e-4c94-95f2-268947b15626] 102976015 frame duplication too large, skipping Jul 24, 2024 13:34:29.196 [137787042966328] ERROR - [Req#126c76] Unknown metadata type: folder Jul 24, 2024 13:37:36.710 [137787076520760] ERROR - Unknown metadata type: Jul 24, 2024 13:37:36.964 [137786923428664] ERROR - buildIndexFile: part has no video stream Jul 24, 2024 13:37:37.036 [137786915040056] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:37:37.044 [137786915040056] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:37:37.048 [137786915040056] ERROR - Failed to select colors Jul 24, 2024 13:37:37.138 [137786915040056] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:37:37.145 [137786915040056] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 13:37:37.150 [137786915040056] ERROR - Failed to select colors Jul 24, 2024 13:48:34.428 [137787009411896] ERROR - [Req#1287e2/Transcode/85y6gaqd5h5yn21zphcrf9ci/ed9c8709-f459-4054-bc42-16260c1abff3] 102976015 frame duplication too large, skipping Jul 24, 2024 13:56:00.648 [137787554671416] ERROR - [Req#129599/Transcode/3vz4fayt4khpcq6qi44delpq/446d95d4-31ae-42b3-b4cf-7e60e02111b8] 102976015 frame duplication too large, skipping Jul 24, 2024 13:56:06.692 [137787774872376] ERROR - Session 0x7d51349db638 terminated Jul 24, 2024 14:05:00.469 [137787388996408] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 14:05:00.482 [137787388996408] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 14:05:00.486 [137787388996408] ERROR - Failed to select colors Jul 24, 2024 14:05:00.678 [137787388996408] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 14:05:00.686 [137787388996408] ERROR - Failed to get color palette: Empty pixels when quantize Jul 24, 2024 14:05:00.690 [137787388996408] ERROR - Failed to select colors Jul 24, 2024 14:14:40.463 [137787034577720] ERROR - buildIndexFile: part has no video stream Jul 24, 2024 14:16:54.629 [137787550477112] ERROR - [Req#1343b2/Transcode/mk28misax6qzzgidz3km6em8/3ae4a17e-58c4-40eb- Jul 24, 2024 14:21:29.467 [137787573545784] ERROR - [Req#1346b7] Unknown metadata type: folder Jul 24, 2024 14:34:35.477 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:34:41.741 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:34:44.838 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:34:47.981 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:34:51.076 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:34:54.212 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:19.300 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:22.387 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:25.564 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:28.728 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:31.923 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:35.074 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:38.179 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:41.327 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:44.516 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:35:44.760 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:36:12.678 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:36:40.733 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:08.643 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:08.961 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:12.129 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:15.309 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:40.319 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:41.104 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:44.215 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:47.337 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:50.455 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:53.574 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:56.716 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:37:59.837 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:02.951 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:28.056 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:31.103 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:34.207 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:37.342 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:40.441 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:43.575 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:46.688 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:49.808 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:38:52.929 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:18.032 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:21.093 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:24.296 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:27.457 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:33.688 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:36.819 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:39.943 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:39:43.054 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:08.165 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:11.250 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:17.478 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:20.675 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:23.838 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:26.938 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:30.076 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:33.181 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:40:58.285 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:01.369 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:04.557 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:07.711 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:10.898 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:14.083 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:17.240 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:20.418 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:23.595 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:23.858 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:51.705 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:52.027 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:55.220 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:41:58.370 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:01.468 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:04.616 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:07.816 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:10.964 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:35.993 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:39.079 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:42.221 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:45.324 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:48.473 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:51.576 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:54.693 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:42:57.826 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:00.931 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:26.025 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:29.045 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:32.179 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:35.291 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:38.431 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:41.130 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:44.266 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:47.390 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:43:50.509 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:15.610 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:18.669 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:21.843 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:24.946 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:28.092 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:31.211 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:34.343 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:37.470 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:44:40.581 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:05.677 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:11.906 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:15.098 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:18.271 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:21.456 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:24.621 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:27.785 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:30.948 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:55.960 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:45:59.093 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:02.287 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:05.445 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:08.639 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:11.806 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:14.975 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:18.156 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:21.306 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:46.394 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:49.474 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:52.650 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:55.821 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:46:58.994 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:02.178 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:05.333 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:08.522 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:11.669 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:36.761 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:39.838 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:43.013 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:46.192 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:49.349 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:52.463 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:55.601 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:47:58.706 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:01.845 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:26.909 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:30.011 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:33.155 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:36.355 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:39.524 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:42.695 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:48:45.871 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:13.906 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:38.943 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:42.006 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:45.133 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:48.255 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:51.382 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:54.510 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:49:57.622 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:50:25.746 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:50:50.681 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:50:53.801 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:50:56.980 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:51:00.141 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:51:03.332 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:51:06.499 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:51:09.671 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:51:37.699 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:52:05.819 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:52:08.929 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:52:12.062 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:52:15.186 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:52:43.214 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:53:11.171 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:53:36.253 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:53:39.365 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:53:45.606 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:54:16.751 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:54:44.809 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:55:09.894 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:55:12.952 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:55:16.108 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:55:19.295 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:55:22.458 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:55:50.454 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:56:18.521 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:56:35.940 [137786818571064] ERROR - [Req#14a5d6/Transcode/8rhonl3ilorma1c4ioturpdg/01932ed1-b58d-4fbf-bfdc-de8ec6b11e1f] 102976015 frame duplication too large, skipping Jul 24, 2024 14:56:43.515 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:56:46.604 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:56:49.715 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:56:52.853 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:56:55.985 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:57:24.075 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:57:27.237 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:57:30.428 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:57:33.591 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:01.609 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:26.654 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:29.750 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:32.853 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:35.984 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:39.120 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:42.230 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:58:45.345 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:13.364 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:38.412 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:41.447 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:44.587 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:47.692 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:50.831 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:53.937 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 14:59:57.078 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:00:25.088 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:00:41.187 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:00:50.099 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:00:53.239 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:00:56.351 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:00:59.478 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:01:02.590 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:01:30.676 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:02:23.646 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:02:26.769 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:02:29.936 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:02:33.105 [137787774872376] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:02:36.291 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:03:04.297 [137787770678072] ERROR - [TranscodeOutputStream] Session appears to have died from under us Jul 24, 2024 15:03:34.415 [137786805988152] ERROR - [Req#14f260/Transcode] Unable to create output stream for transcode session, no segments found Jul 24, 2024 15:04:05.079 [137786805988152] ERROR - [Req#14f28a/Transcode] Unable to create output stream for transcode session, no segments found Jul 24, 2024 15:04:35.148 [137786805988152] ERROR - [Req#14f28b/Transcode] Unable to create output stream for transcode session, no segments found Jul 24, 2024 15:05:05.739 [137786805988152] ERROR - [Req#14f2bb/Transcode] Unable to create output stream for transcode session, no segments found Jul 24, 2024 16:51:43.104 [137787621780280] ERROR - Network Service: Error in advertiser handle read: 125 (Operation canceled) socket=76 Jul 24, 2024 16:51:43.107 [137786810182456] ERROR - Failed to transcode file (-9): /storage/TV-Shows/The Boys/Season 2/The Boys - S02E02 - Proper Preparation and Planning - WEBDL-2160p - aKraa.mkv Jul 24, 2024 16:51:43.218 [137786810182456] ERROR - Failed to start session. Jul 24, 2024 16:51:43.218 [137786810182456] ERROR - Failed to start a transcode session: /storage/TV-Shows/The Boys/Season 2/The Boys - S02E03 - Over the Hill with the Swords of a Thousand Men - WEBDL-2160p - aKraa.mkv Jul 24, 2024 16:51:43.221 [137786833251128] ERROR - [Req#15fe67] On the fly analysis failed to start Jul 24, 2024 16:51:43.223 [137786810182456] ERROR - MDE: video has neither a video stream nor an audio stream Jul 24, 2024 16:51:43.223 [137786810182456] ERROR - MDE: no compatible media decisions are available Jul 24, 2024 16:51:43.223 [137786810182456] ERROR - MDE: video has neither a video stream nor an audio stream Jul 24, 2024 16:51:43.223 [137786810182456] ERROR - MDE: no compatible media decisions are available Jul 24, 2024 16:51:43.223 [137786810182456] ERROR - Failed to get a decision for: /storage/TV-Shows/The Boys/Season 2/The Boys - S02E04 - Nothing Like it in the World - WEBDL-2160p - aKraa.mkv Jul 24, 2024 16:51:43.375 [137786810182456] ERROR - Failed to start session. Jul 24, 2024 16:51:43.375 [137786810182456] ERROR - Failed to start a transcode session: /storage/TV-Shows/The Boys/Season 2/The Boys - S02E01 - The Big Ride - WEBDL-2160p - aKraa.mkv Jul 24, 2024 16:51:43.383 [137786810182456] ERROR - Failed to start session. Jul 24, 2024 16:51:43.383 [137786810182456] ERROR - Failed to start a transcode session: /storage/TV-Shows/The Boys/Season 2/The Boys - S02E02 - Proper Preparation and Planning - WEBDL-2160p - aKraa.mkv Jul 24, 2024 16:51:43.390 [137786810182456] ERROR - Failed to start session. Jul 24, 2024 16:51:43.390 [137786810182456] ERROR - Failed to start a transcode session: /storage/TV-Shows/The Boys/Season 2/The Boys - S02E03 - Over the Hill with the Swords of a Thousand Men - WEBDL-2160p - aKraa.mkv Jul 24, 2024 16:51:43.392 [137786833251128] ERROR - [Req#15fea5] On the fly analysis failed to start Jul 24, 2024 16:51:43.394 [137786810182456] ERROR - MDE: video has neither a video stream nor an audio stream Jul 24, 2024 16:51:43.394 [137786810182456] ERROR - MDE: no compatible media decisions are available Jul 24, 2024 16:51:43.394 [137786810182456] ERROR - MDE: video has neither a video stream nor an audio stream Jul 24, 2024 16:51:43.394 [137786810182456] ERROR - MDE: no compatible media decisions are available Jul 24, 2024 16:51:43.394 [137786810182456] ERROR - Failed to get a decision for: /storage/TV-Shows/The Boys/Season 2/The Boys - S02E04 - Nothing Like it in the World - WEBDL-2160p - aKraa.mkv ``` Please let me know if you need logs from other files or more information ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 25, 2024, 1:09am UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428/2 "2024-07-25T01:09:45Z")
Can you please turn on [DEBUG logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1), recreate the failure, then download the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and attach the ZIP file? It’s not possible to know what happened here from a snippet of “ERROR” statements. ---
**Author:** ![tijmenvn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tijmenvn/32/96481_2.png) [@tijmenvn](https://forums.plex.tv/u/tijmenvn)\ **Post date:** [July 28, 2024, 9:59am UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428/4 "2024-07-28T09:59:57Z")
Server has been running fine for the last 2d-3d. One change I did revert is increase the `inotify` size to 32768. I’m not currently at the 8192 amount but I am close to it. Using this guide: > [@Increase the number of directories Linux can monitor (Notify)](https://forums.plex.tv/t/increase-the-number-of-directories-linux-can-monitor-notify/209156): > > The default size of the Linux inotify table is 8192 directories. When PMS is configured to update automatically when media is added, with properly organized media, especially music, this table rapidly fills and exceeds the default allocation. The solution to this is straight forward. Increasing the table size is easy. The first step is to determine how many directories to allocate, A. Determine how many directories are currently in use: sudo find /dir1 /dir2 /dir3 -type d -print… Can this be explained when looking at the logs? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 28, 2024, 5:01pm UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428/5 "2024-07-28T17:01:58Z")
@tijmenvn Your logs are fine. I see no evidence of the directory limit . If you’re close to the 8192 limit, you can also increase to 16384 or any of those power-of-2 multiples. In your logs, I do see timeouts. ```auto Jul 24, 2024 16:52:44.986 [133634413570872] DEBUG - [Req#9e6/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 177 (177) Jul 24, 2024 16:52:45.050 [133634526817080] DEBUG - [HttpClient/HCl#43] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.050 [133634526817080] DEBUG - [HttpClient/HCl#45] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.088 [133634396793656] DEBUG - [Req#9e8/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 178 (178) Jul 24, 2024 16:52:45.118 [133634430348088] DEBUG - [Req#9ea/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 179 (179) Jul 24, 2024 16:52:45.152 [133634426153784] DEBUG - [Req#9ec/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 180 (180) Jul 24, 2024 16:52:45.214 [133634375822136] DEBUG - [Req#9ee/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 181 (181) Jul 24, 2024 16:52:45.257 [133634421959480] DEBUG - [Req#9f0/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 182 (182) Jul 24, 2024 16:52:45.260 [133634526817080] DEBUG - [HttpClient/HCl#4a] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.260 [133634526817080] DEBUG - [HttpClient/HCl#4b] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.260 [133634526817080] DEBUG - [HttpClient/HCl#4c] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.261 [133634526817080] DEBUG - [HttpClient/HCl#4d] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.261 [133634526817080] DEBUG - [HttpClient/HCl#4e] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.261 [133634526817080] DEBUG - [HttpClient/HCl#4f] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.261 [133634526817080] DEBUG - [HttpClient/HCl#50] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.263 [133634526817080] DEBUG - [HttpClient/HCl#51] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.263 [133634526817080] DEBUG - [HttpClient/HCl#52] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.263 [133634526817080] DEBUG - [HttpClient/HCl#53] HTTP simulating 408 after curl timeout Jul 24, 2024 16:52:45.309 [133634180787000] DEBUG - [Req#9f2/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 183 (183) Jul 24, 2024 16:52:45.352 [133634392599352] DEBUG - [Req#9f4/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 184 (184) Jul 24, 2024 16:52:45.403 [133634413570872] DEBUG - [Req#9f6/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 185 (185) Jul 24, 2024 16:52:45.437 [133634396793656] DEBUG - [Req#9f9/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 186 (186) Jul 24, 2024 16:52:45.497 [133634430348088] DEBUG - [Req#9fb/Transcode/5544vve4kqllq5mi3r60c1ua/89a9b094-a3a8-47d6-b019-5b63b3eae5eb] Transcoder segment range: 0 - 187 (187) ``` I’d like to suggest you give a try to cleaning up the transcoder and PMS caches (sometimes PMS doesn’t get it all cleaned up) Run this, as root > **[GitHub - ChuckPa/PlexDBRepair: Database repair utility for Plex Media Server...](https://github.com/ChuckPa/PlexDBRepair)** > > Database repair utility for Plex Media Server databases - ChuckPa/PlexDBRepair You’ll want 1. Stop PMS 2. Auto optimize 3. Prune (to clean out the caches) 4. Start PMS 5. Give it a shot. ---
**Author:** ![tijmenvn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tijmenvn/32/96481_2.png) [@tijmenvn](https://forums.plex.tv/u/tijmenvn)\ **Post date:** [July 30, 2024, 7:27pm UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428/6 "2024-07-30T19:27:44Z")
Thanks @ChuckPa for the tips, did not know there was a database repair utility. I have completed the steps and server has been running great again. I have been looking through the logs and it seems that the error with `HTTP simulating 408 after curl timeout` is still ocurring quite often. Is this something that can still occur or should this error be fixable? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 28, 2024, 7:28pm UTC](https://forums.plex.tv/t/plex-web-interface-becomes-unresponsive/883428/7 "2024-10-28T19:28:07Z")
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