# Plex web not playing a TV show **URL:** \ **Category:** Plex Players\ **Tags:** plex-web\ **Created:** [March 14, 2022, 4:41pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605 "2022-03-14T16:41:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 14, 2022, 4:41pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/1 "2022-03-14T16:41:57Z")
Server Version#: 1.25.6.5577 Player Version#: 4.69.1 I’m logged into the server and opened up the web player and tried watching ‘The Simpsons - S33E14’ and I just get a spinning wheel. Playback refuses to start. [Plex Media Server Logs\_2022-03-14\_12-38-27.zip](https://forums.plex.tv/uploads/short-url/g8NLGMR3rDenZ0zpDWfdFUyrLVg.zip) (3.7 MB) ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 16, 2022, 7:47pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/2 "2022-03-16T19:47:24Z")
Just adding some extra words because I recently bumped another post of mine. ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 18, 2022, 4:29pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/3 "2022-03-18T16:29:10Z")
Bumpy bump. ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 23, 2022, 5:27pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/4 "2022-03-23T17:27:41Z")
Bumpy bump. ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 24, 2022, 6:56pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/5 "2022-03-24T18:56:24Z")
Bumpy bump. ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 26, 2022, 7:21pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/6 "2022-03-26T19:21:49Z")
Bumpy bump. ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 28, 2022, 12:35am UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/7 "2022-03-28T00:35:04Z")
Bump, ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 29, 2022, 1:23am UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/8 "2022-03-29T01:23:04Z")
Bump, ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 30, 2022, 7:05pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/9 "2022-03-30T19:05:58Z")
Bump, ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [March 30, 2022, 8:19pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/10 "2022-03-30T20:19:21Z")
Looking at your logs I believe you have (had) two versions of this file… `Mar 14, 2022 12:34:45.664 [0x7fe6f2a8eb38] ERROR - Error opening file '"/mnt/md0/TV Shows/The Simpsons/Season 33/The Simpsons - S33E14 - You Won't Believe What This Episode is About - Act Three Will Shock You! WEBDL-720p.mkv"' - No such file or directory (2)` and `Mar 14, 2022 12:35:05.354 [0x7fe6f2718b38] DEBUG - Looking for path match for [/mnt/md0/TV Shows/The Simpsons/Season 33/The Simpsons - S33E14 - You Won't Believe What This Episode is About - Act Three Will Shock You! WEBDL-720p Proper.mkv]` I also see this error … `Mar 14, 2022 12:34:54.034 [0x7fe6f2a8eb38] ERROR - Couldn't find the file to stream: /mnt/md0/TV Shows/The Simpsons/Season 33/The Simpsons - S33E14 - You Won't Believe What This Episode is About - Act Three Will Shock You! WEBDL-720p.mkv` I suspect you need to empty your trash as plex most likely needs to delete this reference to the old file after you added a different later version. You may even need to [plex dance](https://forums.plex.tv/t/the-plex-dance/197064) the episode/show. ---
**Author:** ![gene0915](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gene0915](https://forums.plex.tv/u/gene0915)\ **Post date:** [March 31, 2022, 8:24pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/11 "2022-03-31T20:24:18Z")
@anon5074910 That did it, thanks! Yes, I had a few versions of that episode but fixed them and guess I needed to dance the dance to get Plex back on the same page. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 29, 2022, 8:25pm UTC](https://forums.plex.tv/t/plex-web-not-playing-a-tv-show/780605/12 "2022-06-29T20:25:00Z")
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