# Plex will not add new content

**URL:** <https://forums.plex.tv/t/plex-will-not-add-new-content/766547>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 26, 2021, 7:23pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547 "2021-12-26T19:23:55Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 26, 2021, 7:23pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/1 "2021-12-26T19:23:55Z")

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Server Version#: 1.25.2.5319  
Player Version#: Plex Server Web

I have rescanned library files and refreshed the metadata. Windows Plex server will not find new content (MP3s) placed into the linked Music library folder. If I create a new library it will find all the old and new. I certainly don’t wish to delete the old library and recreate it every time I add music. That would be a headache for the client programs as well. Is this problem indicative of some know issue? Thanks for your help. I’m not sure how to proceed.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 26, 2021, 8:06pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/2 "2021-12-26T20:06:13Z")

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[Edit your library](https://support.plex.tv/articles/200289266-editing-libraries/ "Edit your library")  
go to the “Add Folders” tab  
inspect each folder path which is listed there.

Is one of them

- not existant anymore
- not accessible at the moment
- completely empty

?

If so, remove all folders which fit one of the above criteria.

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**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 26, 2021, 8:57pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/3 "2021-12-26T20:57:45Z")

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I did a little searching and I am aware that the naming convention can cause troubles. I do not believe there lies the heart of the problem. Naming convention does not explain why, with no changes on my part, if I create a new (Music) library referencing the same files it miraculously adds them.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 26, 2021, 8:58pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/4 "2021-12-26T20:58:42Z")

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Erm, I didn’t mention naming convention in any way above. 🤔

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**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 26, 2021, 9:01pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/5 "2021-12-26T21:01:56Z")

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Apologies, I didn’t mean to imply. I guess the fact that with no changes on my part, if I create a new (Music) library referencing the same files it miraculously adds them rules out all three of your suggestions.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 26, 2021, 9:02pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/6 "2021-12-26T21:02:25Z")

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No it doesn’t.

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**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 26, 2021, 9:03pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/7 "2021-12-26T21:03:56Z")

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I create the new library using the same server and files/folders immediately after scanning the library.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 26, 2021, 9:05pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/8 "2021-12-26T21:05:54Z")

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Do you have any “old” (i.e. no longer used) paths in the folder list of your existing music library?

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**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 26, 2021, 9:07pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/9 "2021-12-26T21:07:38Z")

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I do not. I created the folder yesterday after installing Plex Server. The only thing I did do is upgrade to premium.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 26, 2021, 9:11pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/10 "2021-12-26T21:11:45Z")

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Dou organise your music into a folder hierarchy like laid out in here? [Adding Music Media From Folders | Plex Support](https://support.plex.tv/articles/200265296-adding-music-media-from-folders/)

Or is it rather a bunch of folders full of a loose collection of tracks, with not much structure?

If the latter, yoiu can get some very strange behaviour.

* * *

A third possibility could be that your database file has been damaged.

1. [activate debug](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/ "activate debug") logging ( **not** ‘verbose’!)
2. quit Plex Server
3. wait 1 minute
4. start Plex Server
5. wait 5 minutes
6. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and attach them here

Or inspect them yourself. Take a look at the recent log files and seek for messages about database `corrupt` or `malformed`.  
If you find these, you may have to repair your database.

> **[Repair a Corrupted Database | Plex Support](https://support.plex.tv/articles/repair-a-corrupted-database/)**
>
> Note: This article is for Plex Media Server version 1.23.2 and newer. If using an earlier version, see . Though...

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<div class="post-metadata">

**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 26, 2021, 9:12pm UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/11 "2021-12-26T21:12:41Z")

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Thanks I’ll do as suggested!

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<div class="post-metadata">

**Author:** ![knmens\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/knmens_gmail_com/32/264960_2.png) [@knmens\_gmail\_com](https://forums.plex.tv/u/knmens_gmail_com)\
**Post date:** [December 27, 2021, 3:07am UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/12 "2021-12-27T03:07:30Z")

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Otto, I did not get results in the logs using the keywords corrupt, error or malformed. i said the heck with it, deleted the problem library and recreated. My concern was having the friends I’ve invited having to fumble through reconnecting the share. I think everything is fine now. Thanks for help, goodnight.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 27, 2022, 3:07am UTC](https://forums.plex.tv/t/plex-will-not-add-new-content/766547/13 "2022-03-27T03:07:44Z")

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