# Plex will not hardware transcode anymore

**URL:** <https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [May 27, 2023, 11:12pm UTC](https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568 "2023-05-27T23:12:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tsanga](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@tsanga](https://forums.plex.tv/u/tsanga)\
**Post date:** [May 27, 2023, 11:12pm UTC](https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568/1 "2023-05-27T23:12:09Z")

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Server Version#: 1.32.2.7100  
Synology DS418Play on DSM 7

Hardware transcode used to be working, but now I keep seeing this error in the logs:

`[FFMPEG] - Failed to initialise VAAPI connection: -1 (unknown libva error).`

Can someone point me in the right direction for fixing it?

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**Author:** ![mcury](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@mcury](https://forums.plex.tv/u/mcury)\
**Post date:** [May 28, 2023, 12:29am UTC](https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568/2 "2023-05-28T00:29:10Z")

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Check this topic: [1.32.2.7002](https://forums.plex.tv/t/1-32-2-7002/840714)

There is a regression in the Server Version#: 1.32.2.7100 for J3xxx and J4xxx CPUs, so for now, you should downgrade to build 6999.

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<div class="post-metadata">

**Author:** ![tsanga](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@tsanga](https://forums.plex.tv/u/tsanga)\
**Post date:** [May 28, 2023, 6:43am UTC](https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568/3 "2023-05-28T06:43:52Z")

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Thank you for the heads up.

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**Author:** ![Pili](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pili/32/216591_2.png) [@Pili](https://forums.plex.tv/u/Pili)\
**Post date:** [May 29, 2023, 7:54am UTC](https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568/4 "2023-05-29T07:54:23Z")

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Hello,  
That’s strange, on my 920+ with J4125 cpu, the hardware transcoding still work even with the 1.32.2.7100 of pms (installed with docker)

(I can’t post a screenshot, don’t kown why…)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 27, 2023, 7:54am UTC](https://forums.plex.tv/t/plex-will-not-hardware-transcode-anymore/842568/5 "2023-08-27T07:54:30Z")

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