# Plex will not scan library **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [November 9, 2022, 2:48pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907 "2022-11-09T14:48:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Snerk13](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Snerk13](https://forums.plex.tv/u/Snerk13)\ **Post date:** [November 9, 2022, 2:48pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/1 "2022-11-09T14:48:39Z")
Server Version#: Version 4.87.2 Player Version#: A year ago I had been using PLEX for music on my SMART TV. I was using a Synology DS213j NAS. I painstakingly renamed a thousand music files and everything worked great. I moved to another state, everything still worked. I updated to a new PC and everything still worked. I got a new SMART TV and everything still worked. Then all of a sudden I had no access to my music library. After trying multiple solutions on line (dozens) still no scan and in fact the option to add or see a library was no longer available. I went the scorched earth path, removed it from all devices and reinstalled, still no joy. I recently added the server to my W11 PC, now I have the option to add a library and folder, but it will not scan or analyze, just flashes and does nothing. After years of previous happy usage it now has no benefit. What am I missing, the initial set up several years ago was a breeze. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 9, 2022, 5:58pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/2 "2022-11-09T17:58:20Z")
Please provide your [server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![Snerk13](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Snerk13](https://forums.plex.tv/u/Snerk13)\ **Post date:** [November 9, 2022, 6:54pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/3 "2022-11-09T18:54:24Z")
[Server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) enclosed [Plex Media Server Logs\_2022-11-09\_13-45-26.zip](https://forums.plex.tv/uploads/short-url/9wEqP8L2nEwqqFt62L4mM8noD3Y.zip) (295.4 KB) ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 9, 2022, 7:03pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/4 "2022-11-09T19:03:19Z")
Since you reinstalled PMS, did you map your NAS correctly? PMS is looking in E:\Music. Is that correct? Can you provide me a screen shot of Windows Explorer showing your music folder? ---
**Author:** ![Snerk13](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Snerk13](https://forums.plex.tv/u/Snerk13)\ **Post date:** [November 9, 2022, 9:30pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/5 "2022-11-09T21:30:07Z")
I shoulda seen that. Even though I browsed to select, I selected an empty music folder. Thank you for your help, it is populating now. I am hoping that is it, not sure why it worked then stopped because of the wrong directory, but it was undoubtedly my fault one way or another. Thanks again ![Screenshot Directory 2](https://global.discourse-cdn.com/plex/original/4X/a/a/b/aab67480792e431ce49d56e5b45e185d89ae6c6f.jpeg) ![Screenshot Directory](https://global.discourse-cdn.com/plex/original/4X/a/0/4/a04ede2065b363b0615f03d5424c2fc5801c1b47.jpeg) ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 13, 2022, 8:54pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/6 "2022-11-13T20:54:25Z")
[Plex Media Server Logs\_2022-11-13\_13-47-02.zip](https://forums.plex.tv/uploads/short-url/9PVe0XhpXzTQsOx9rZRZ1ThTKh2.zip) (1.1 MB) Here is my issue. NO CONTENT IS AVAILABLE. WTF? One minute I had everything. Then I created a new folder on my PC (windows 11/Edge) and tried to transfer my content (that I could watch while it was in one folder) to the new mapped folder… NO GO. Then I noticed my Photos were also saying NO CONTENT. Again, worked previously. So I decided that I would just uninstall PLEX from my Synology NAS and reinstall it and it should recognize the new mapped folder and photos. NOPE. Now it doesn’t show ANY of my Moves, Shows, Videos… NOTHING. And now I have to rely on this forum that can’t even respond to why Grid View was removed or have some f%$\*k-nut troll answer with crap because they have internet muscles… I would like some help, because otherwise, PLEX has just become useless to me. ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [November 13, 2022, 9:39pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/7 "2022-11-13T21:39:08Z")
A quick scan of your logs lead me to believe you might have a corrupt database but you’ll have to confirm that with someone If you’d like someone from Plex to respond you should probably open a new thread. The original topic here has been solved and I’m not sure if they bother reading additional posts ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 13, 2022, 10:36pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/8 "2022-11-13T22:36:06Z")
Thank you for your response. Sorry I am so frustrated. I toned down my demeanor and resent the message. Appreciate it. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 14, 2022, 6:35pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/9 "2022-11-14T18:35:43Z")
Is that right, you are running PMS 1.18.5 (From Jan 2020)? That’s really old and not supported. Please update to the newest version. ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 7:47am UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/10 "2022-11-15T07:47:38Z")
No. Is that your fix? ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 7:57am UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/11 "2022-11-15T07:57:45Z")
I will go as far as 22 update. but I wont go past that. plex may be stupid, but I am not. ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [November 15, 2022, 9:53am UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/12 "2022-11-15T09:53:53Z")
I’ll not comment on the version as I can fully understand why you might want to stay on a older version. That is your choice so don’t just assume a upgrade will fix your problem, it may not. Regardless, I believe this is one specific problem you will NEED to fix … ```auto Nov 13, 2022 11:17:48.388 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle" (13: Permission denied) Nov 13, 2022 11:17:48.546 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/1. Family Pics" (13: Permission denied) Nov 13, 2022 11:17:48.546 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/1. Family Pics/Duff Family Oldies" (13: Permission denied) Nov 13, 2022 11:17:48.555 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/1. T-C-B" (13: Permission denied) Nov 13, 2022 11:17:48.561 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/1. T-C-B/Wife" (13: Permission denied) Nov 13, 2022 11:17:48.562 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/1. T-C-B/Just Us" (13: Permission denied) Nov 13, 2022 11:17:48.562 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/1. T-C-B/Just Us/Random Pics of us" (13: Permission denied) Nov 13, 2022 11:17:48.566 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/0. Sort" (13: Permission denied) Nov 13, 2022 11:17:48.576 [0x7fa690518700] ERROR - [Notify] Failed to add watch for "/volume1/Photo/#recycle/0. Sort/The house before" (13: Permission denied) ``` As you are running plex on a Synology you will most likely need to increase the number of folders the plex can monitor (that’s the Notify error) → [Synology FAQ - Questions, Answers, and a few How-To's - #22 by ChuckPa](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/22) I would fix that first and see if things improve. If not then I’d look at permissions, reclaiming your server etc… If after all that you still have the same problems then a new set [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) will be helpful so the community can assist you. Good luck. ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 3:58pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/13 "2022-11-15T15:58:35Z")
I have no idea what you are trying to tell me… how do I fix this error? ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [November 15, 2022, 4:00pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/14 "2022-11-15T16:00:59Z")
As per the link I included → [Synology FAQ - Questions, Answers, and a few How-To's - #22 by ChuckPa](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/22) ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 4:19pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/15 "2022-11-15T16:19:46Z")
Are you serious? This is really crazy… ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 4:27pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/16 "2022-11-15T16:27:32Z")
how do i do a scheduled task? ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 4:28pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/17 "2022-11-15T16:28:26Z")
i have no idea what all this means… ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 4:30pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/18 "2022-11-15T16:30:31Z")
add, multiply, then divide… wtf? ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 5:35pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/19 "2022-11-15T17:35:30Z")
Sorry, I am not so savvy… can you help me more, please? ---
**Author:** ![Graeys](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/graeys/32/22358_2.png) [@Graeys](https://forums.plex.tv/u/Graeys)\ **Post date:** [November 15, 2022, 11:43pm UTC](https://forums.plex.tv/t/plex-will-not-scan-library/817907/20 "2022-11-15T23:43:01Z")
I dont know what any of this means… [Next page](https://forums.plex.tv/t/plex-will-not-scan-library/817907.md?page=2)