# Plex Windows Desktop App crashing constantly

**URL:** https://forums.plex.tv/t/plex-windows-desktop-app-crashing-constantly/879702
**Category:** Plex Players
**Tags:** server-docker, server-linux-arm, player-windows
**Created:** [June 9, 2024, 3:30pm UTC](https://forums.plex.tv/t/plex-windows-desktop-app-crashing-constantly/879702 "2024-06-09T15:30:48Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 12, 2024, 2:23pm UTC](https://forums.plex.tv/t/plex-windows-desktop-app-crashing-constantly/879702/6 "2024-06-12T14:23:00Z")

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What is **video playback quality** set to in `Settings - ‘Show Advanced’ - Plex for Windows - Player`

Also is the “ **Hardware Decoding** ” check box on the same page enabled?

Have you customized your `mpv.conf` file or added custom .lua scripts?

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